Patent Application
20110208567
The present invention relates generally to the field of managing a fleet of remote assets. In one exemplary embodiment, the invention is described in the application of managing a fleet of mobile assets.
The management of a large fleet of remote assets, particularly when the fleet of assets comprises a fleet of mobile assets, such as a fleet of trucks, ships or railway locomotives, is a challenging logistical effort. There is continuing pressure for the owners and/or lessors, of such assets to improve the efficiency of operations of the assets to remain competitive in the market place. For example, railroads must manage their fleets of locomotives to maximize the on-train time in order to remain competitive with alternative modes of transportation. The assignee of the present invention is a supplier of locomotive engines and has developed numerous design features and services to maximize the efficiency of operation of its locomotives. The assignee of the present invention has also undertaken to provide integrated maintenance services to the owners and/or lessors of automotive assets. Such services may include managing fleet-related data among a plurality of maintenance service centers that supply necessary parts and labor. The coordination of the servicing of a large fleet of mobile assets and the communication with the various parties involved in such efforts are monumental tasks.
U.S. Pat. No. 5,845,272 dated Dec. 1, 1998, commonly owned with the present invention, describes a system and method for diagnosing failures in a locomotive. While such a system and method has proven beneficial, further improvements in fleet management are desired.
Additionally, operations of mobile assets such as commercial trucks, fleets of leased cars and even private vehicles are generally burdened by overspending on maintenance both in direct costs and in lost productivity of the assets due to unduly conservative maintenance schedules. Such schedules may generally represent the extreme asymmetry in effective cost of planned versus unplanned down time of the mobile assets. Thus, reliable and inexpensive data management services targeted at such assets, and, more specifically, to their operators is desirable. Dynamically and personalized timely delivery of information to operators of the remote assets presents a substantial opportunity for productivity enhancement of the assets, operators and financial investment of the service providers. Location information, as may be available through various navigation systems, such as a Global Positioning System (GPS) and other transponder-based systems, has yet to be leveraged in a systematic manner which enables cost-effective logistics planning, maintenance planning and targeted marketing. Various features available onboard the remote assets have not yet been fully exploited for usage profiling, planning, diagnostics, prognostics or subsystem optimization in the mobile assets. Examples of such features may include computerized control of various subsystems used for operation of the remote assets, e.g., propulsion subsystem, climate control, engine, etc., local and/or remote storage of fault codes and buffering, and storage and data reduction of analog or digital data that such subsystems automatically generate during their operation. The proposed system and techniques of the present invention are believed to appropriately address the foregoing shortcomings of presently implemented practices.
Accordingly, system and method are described herein for effectively integrating the diverse elements involved in the management of remote assets, e.g., a fleet of mobile assets. In one aspect thereof, the invention makes use of the data management powers of modem computer and global information networks by using such tools to collect, store, analyze, distribute and present information in a format and at a time when it can be used most effectively by people responsible for such assets.
In one exemplary embodiment, the invention includes the aspects of real-time data collection from each of the mobile assets, computerized analysis of such data for failure detection and prediction, and the planning of maintenance activities responsive to such failure predictions prior to the asset being taken out of service. The planning of maintenance activities may include the selection of an optimal time and/or location for performing the work, with consideration given to trends in the operating data, the availability of necessary repair resources, and other owner-defined criteria. The various participants and stakeholders in these activities are provided with appropriate levels of information via a global information network. The information presentation power of the multi-media format of an Internet web site may be ideally suited in one exemplary embodiment for accomplishing many of the communication functions for implementing this invention.
More particularly, a computerized method for identification and evaluation of a repair likely to prevent a failure of a mobile asset is provided. The method allows collecting data indicative of an incipient malfunction in the mobile asset. The method further allows collecting usage data indicative of usage of the mobile asset. The usage data is processed relative to historical data collected from a fleet of corresponding mobile assets to generate a usage profile for that asset. The data indicative of incipient malfunctions is processed to generate a prediction of a failure in the mobile asset and at least one repair likely to prevent the failure of the mobile asset. A repair weight indicative of a probability that the repair will prevent the predicted failure is determined. The repair weight is adjusted based on the usage profile of the asset, and the adjusted repair weight is used to evaluate the repair, for example, to evaluate whether or not the repair should be performed.
The features and advantages of the present invention will become apparent from the following detailed description of the invention when read with the accompanying drawings in which:
The inventors of the present invention have advantageously recognized that utilization levels of a mobile asset, e.g., a locomotive, may be used by diagnostic tools to enhance their ability to more accurately and reliably make a prediction of a failure and identify an appropriate corrective action as well as the urgency of the corrective action. Utilization level information may be used on a relative basis by making comparisons to other similar assets within a fleet since, for example, higher utilization levels in a given asset may increase the probability of identifying or recommending a respective repair as well as escalating repair urgency for the asset. Conversely, lower utilization levels may decrease the probability of identifying or recommending the repair as well as avoiding an urgent recommendation for the repair. The diagnostic tools may use relative utilization benchmarking metrics as a factor processed by the tool in order to more accurately capture the underlying causes that may result in malfunctions in the asset. This factor can be used to adjust the repair weight normally provided by the tool. For example, a recommendation may be adjusted into a non-recommendation or vice-versa depending on the level of use of the asset.
To effectively manage a fleet of mobile assets, it is necessary to avoid unexpected equipment failures and to accomplish maintenance and repair activities in a time efficient manner. There is a tremendous amount of information available related to a fleet of mobile assets. Such information may include design information, real time operating data, historical performance data including failure probabilities, parts inventories, and geographic information related to the assets, cargo being transported with the assets, parts, personnel and repair facilities, etc. Key to achieving efficient operation is the ability to communicate such information to people and places where it is needed, and to present the information in a format that makes it useful to accomplish the desired result.
As illustrated in
The database 39 located at the data center 18 may also include data representing inspection reports 42, maintenance records 44, and design information 46 related to the specific vehicles included in the plurality of mobile assets. For example, if a truck 26 is brought to a service center 22 for a periodic inspection and maintenance visit, e.g., regarding its braking equipment, information regarding the results of the inspection and maintenance activities may be used to update the database 39 for that particular truck 26. The database may also be updated 39 if the designer of the mobile asset provides any revised design parameters 46, such as a new part number for an upgraded component. The quantity of data in such a data base may be immense when considering the number of vehicles in some fleets, and when considering the amount of data that may be collected on a periodic basis regarding the performance of each of the vehicles. However, the computing power of modem data processing equipment makes it relatively easy to analyze 48 such a database. Various data processing routines may be used to generate performance reports 50 regarding each of the individual assets or the fleet as an entirety. Statistical data 52 may be calculated to aid in the analysis of the operating parameters of the fleet.
In order to effectively utilize the vast amount of data that may be available regarding a fleet of mobile assets, the output of the analysis 48 of such data must be effectively displayed and conveyed to an interested user 14. As suggested above, there may be multiple users, e.g., users 14 and 24, interested in the data, and the level of detail of interest may vary from time to time. The inventors have found that an Internet web page is an effective means for communicating such data and information. An Internet web page may be updated 56 to reflect the performance reports 50, operating statistics 52, and/or current location map 54 for the fleet of mobile assets. One or more such web pages may be utilized with appropriate hyperlinks to additional web pages. By nesting related web pages, the level of detail presented to the user 14 may be controlled by that user. For example, a location map 190 of
Known search engine software technology may be provided 70 to allow a user 10 to identify desired information related to the mobile assets 12 via the global information network 15. Access to an appropriate web page including the desired information may then be provided via hyperlink directly from the search engine.
An Internet web page display used with the present invention may incorporate the full power of the multi-media capabilities of a global information network 15. For example, the location map 54 may include the use of color to indicate a readiness status for each mobile asset, for example, green for a properly functioning mobile asset, yellow for a mobile asset exhibiting an anomaly in one of its operating parameters, and red for a mobile asset having a critical fault. The user 14 of such information would be able to quickly assimilate a large volume of data and to have his/her attention directed to important portions of the data. Such a web page may also include links to additional pages including drawings of component parts, specifications, or operating and repair manuals or other design parameters 46. In some instances, it may be advantageous to include video information on such a web site, such as still or animated video produced by the operator of the locomotive and transmitted directly from the mobile asset to show the condition of a component. Such video information may be accompanied by live audio information, including speech from the operator, thereby allowing the user 14, the operator located on the mobile asset, and personnel at a service center 22 to conference regarding a developing anomaly. Communication over the global information network 15 using Internet Protocol allows packets of data to be communicated between different kinds of networks. The packets may consist of voice, text, video, audio or other types of data. The system 10 of
When a critical fault is identified 38, or an anomaly is found to exist 58 in one or more of the operating parameters, a service recommendation may be developed 60. Information regarding the anomaly 58, critical fault 38, and/or service recommendation 60 may also be uploaded 56 to an Internet web page. When appropriate, a user may be notified 62 that new or urgent information has been displayed on the Internet web page. The user may be notified 62 by an electronic mail message, telephone call, fax or other simple form of communication. The user may then actively interact 68 with the web pages that present data regarding the mobile asset of interest. Such interaction may include a request by the user for additional information. Such a request would be transmitted to the operator of the mobile asset or other appropriate person via the global information network connection, and the response would be communicated in return.
The information available to the user on the Internet web page may also include information regarding services that are available 64 and/or a parts inventory 66 that may be important to any decision regarding a maintenance recommendation 60. Personnel located at a service center 22 may not only provide data for the user 14, but may also receive a communication from the user 14 regarding a planned maintenance activity, thereby facilitating the scheduling of maintenance activities at the service center 22.
One exemplary advantage of the data management system 10 of
Access to an Internet web page including important information regarding a fleet of mobile assets may be restricted to only those users having appropriate authorization to access such data. For example, information derived from the analysis 48 of the data base may be displayed on a password protected Internet web page. Only authorized users, e.g., 14 or 24, would then be provided with the password necessary to gain access to the web page. Similarly, information received from a user and used to update the web page 56 may only be accepted as authentic if the user enters an appropriate password to confirm his/her identity. Other protection measures such as encrypting data may also be used. In some cases it may be desired to have at least a portion of the information displayed on an Internet web page be made publicly available. For example, it may be desirable to make the location map 54 for at least a portion of the mobile assets available for public viewing. In the case of a passenger and/or freight transportation company, the location of autobuses may be information that can be made available on a public Internet web page, whereas the location of freight trucks may be limited to only specific industrial customers of the transportation company.
The present invention may further include a capability for predicting equipment failure and for using such predictions to plan repair and maintenance work for each individual asset. Once data is collected from the mobile assets, it may be used to develop a variety of types of information regarding the mobile assets. Such a capability includes monitoring on-board fault log data and/or operational parameter data transmitted from each mobile asset as it is operating; determining whether any of the monitored data is out of a predetermined range; calculating trends for monitored data and projecting a time estimate as to when the monitored data is likely to be out of range; identifying any equipment fault; predicting when such equipment is likely to fail unless corrected; and predicting which, if any, equipment must be corrected to avoid mobile asset failure, developing a service recommendation, and communicating the service recommendation via a global information network.
Mobile assets, such as locomotives, have been commonly serviced in two main ways: regularly scheduled maintenances which occur on a periodic basis, and service calls which are issued for problems that indicate imminent failures between regularly scheduled maintenances.
The utilization of a given locomotive, subject to a given traffic scheduling and the particular application for which a locomotive is used for by a railroad enterprise, may dictate a non-static method of servicing a locomotive. For example, a locomotive that is used relatively infrequently and/or for lighter-load service may not require as frequent servicing as a locomotive with more frequent use and/or for heavier-load service. Using the same example, diagnostics issued in-between regularly scheduled maintenance may not require as much urgency as compared to another locomotive used in more demanding applications. Aspects of the present invention provide processes aimed at solving these traditional deficiencies in locomotive servicing and diagnostics.
Dynamic Locomotive Scheduling:
Using a process to measure the relative utilization of a locomotive and type of service, allows creating a dynamically generated heuristic technique to project the appropriate number of days between scheduled shoppings. By way of example, locomotives may be on a standard 92-day scheduled shopping cycle. This may be dynamically adjusted to improve quality of service and cost of shopping to reflect the actual servicing needs of the mobile asset.
For example, an assets' utilization may be characterized by the following notch level usage data (e.g., throttle command settings) over a given time period:
One may assume an exemplary time period of analysis to be one month and that the type of service is to move cargo categorized as heavy-cargo. One may further assume that the average utilization for a locomotive in this fleet based on historical data may be 27%, and that each locomotive in this fleet is used for the same type of application (e.g., hauling heavy-cargo).
In one exemplary embodiment, a dynamically generated shop cycle period based on asset utilization may be computed as follows:
((1−A)*B=)*C=cycle period
where A=% utilization (e.g., 33%), B=Standard Shopping Cycle (e.g., 92 days) and C=scaling factor for a given level of service
Assuming C=1.3 for heavy-cargo service, an 1.5 for light-cargo, then, the dynamically generated shopping period in this example would be:
(0.67*92)*1.3=˜80 day period.
Thus, in the foregoing example, the shopping cycle would be reduced to approximately an 80 day period in lieu of the standard 92 shopping cycle.
Similarly, assuming, 25% utilization for a light cargo application, then the dynamically generated period for this additional example would be:
(0.75*92)*1.5=103.5 days
Thus, in the foregoing example, the shopping cycle would be increased to approximately a 103.5 day period in lieu of the standard 92 shopping cycle.
The above-identified mathematical relationships represent an exemplary version based on a binary categorization of asset utilization to illustrate the core conceptual principles. In practice, the mathematical relationships could be configured to more finely account for multi-level asset utilization, in lieu of just light and heavy use.
Prognostics Tools Incorporating Utilization Heuristics:
Prognostics tools (or predictive diagnostics or simply diagnostics tools) may just take into account presently available fault and/or operational parameter data in order to make a probabilistic determination of a relationship between a predicted failure, and a likely corrective action to prevent occurrence of the failure. For readers desirous of background information in connection with diagnostics tool and techniques, reference is made to U.S. patent application Ser. No. 09/285,612, (Attorney Docket No. RD-26576), assigned to the same assignee of the present invention, which patent application discloses system and method for processing historical repair data and fault log data, which provides weighted repair and distinct fault cluster combinations, to facilitate analysis of new fault log data from a malfunctioning machine. Further, U.S. Pat. No. 6,343,236, (Attorney Docket No. 20-LC-1927), assigned to the same assignee of the present invention, discloses system and method for analyzing new fault log data from a malfunctioning machine wherein the system and method predict one or more repair actions using predetermined weighted repair and distinct fault cluster combinations. Additionally, U.S. Pat. No. 6,336,065, assigned to the same assignee of the present invention, provides system and method that uses snapshot observations of operational parameters from the machine in combination with the fault log data in order to further enhance the predictive accuracy of the diagnostic algorithms used therein. Moreover, U.S. patent application Ser. No. 09/688,105, assigned in common to the assignee of the present invention, provides process and system that uses anomaly definitions based on continuous parameters to generate diagnostics and repair data. The anomaly definitions in this case are different from faults in the sense that the information can be taken in a wider time window, whereas faults, or even fault data combined with snapshot data, are generally based on generally discrete behavior occurring at one instance in time. The anomaly definitions, however, may be analogized to virtual faults and thus, such anomaly definitions can be learned using the same diagnostics algorithms that can be used for processing fault log data. Each of the foregoing applications is incorporated herein by reference in their respective entirety.
The inventors of the present invention have advantageously recognized that utilization levels of a mobile asset, e.g., a locomotive, may be used in such diagnostic tools to enhance their ability to more accurately and reliably make a prediction of the failure and identify the corrective action as well as the urgency of the corrective action. Utilization level information may be used on a relative basis by making comparisons to other similar assets within the same fleet as well as higher level comparisons of relative usage, such as comparison to other same-family assets used for different applications.
Higher utilization levels in a given asset may increase the probability of identifying or recommending a respective repair as well as escalating repair urgency for the asset. Conversely, lower utilization levels may decrease the probability of identifying or recommending the repair as well as avoiding an urgent recommendation for the repair. Diagnostic tools may use relative utilization benchmarking metrics, as illustrated in the foregoing examples as a factor processed by the tool in order to more accurately capture the underlying causes that may result in malfunctions in the asset. This factor can be used to adjust the repair weight normally provided by the tool. For example, a recommendation may be adjusted into a non-recommendation or vice-versa depending on the level of use of the asset.
Let's assume a high pressure pump with an actual repair weight of 0.23. That is, analysis of fault log data and/or operational parameters performed by the diagnostics tools generates a repair weight of 0.23. Let's further assume that the pump is in an underutilized locomotive. That is, comparison of utilization data of that locomotive relative to a reference frame of utilization based on fleet utilization data of similarly equipped locomotives indicates that the locomotive is underutilized.
Since the above repair weight is based on data for an underutilized locomotive, the actual repair weight of 0.23 may be adjusted as follows: Assuming a repair weight of 0.27 for locomotives subject to average use, in this case the ratio of the actual repair weight relative to the average repair weight of 0.27 yields an adjusting factor of (0.23/0.27)=0.85. The adjusting factor is multiplied by the original repair weight of 0.23 to generate an adjusted repair weight of 0.85*0.23=0.19. If the diagnostic tool output threshold for issuing a repair for the pump is 0.2, then, in this case, the tool would not have recommended any corrective action for this underutilized locomotive. The above example illustrates that the usage profile of the locomotive may be used to adjust the repair weight supplied by the diagnostic tool.
With reference to
At 456, the number of times each distinct fault occurred during the predetermined period of time is determined. An appropriate benchmarking of mobile asset usage relative to other similar assets in a fleet may be selected. This would allow at 458 to select a reference frame of fleet asset usage relative to other similar assets based on historical data. For example, such an action may allow establishing the relative usage of an asset including a particular type of propulsion system relative to other assets in a fleet equipped with that type of propulsion system. At 460 one is able to determine the usage profile of the asset. For example, this would allow quantitatively determining whether the mobile asset equipped with the particular type of propulsion system has been underutilized or overutilized relative to a reference frame of fleet utilization for mobile assets equipped with that type of propulsion system. At 462, the respective values of the observations of the operational parameters may be determined, assuming operational parameters are used. A case comprising the repair, the one or more distinct faults, the usage profile, and, if desired, the respective observations of the operational parameters is generated and stored, at 464. For each case, at least one repair including a repair weight and/or a level of repair criticality based on the distinct faults and usage profile, and further optionally based on the observations of the operational parameters may be generated at 466. At 468, the repair weight may be adjusted based, at least in part, on the usage profile of the asset to generate an adjusted repair weight. As suggested above, the repair weight may be advantageously used for determining whether or not the repair should actually be performed.
As suggested above, data that may be optionally used to enhance the diagnostics analysis may include operational parameter data indicative of a plurality of operational parameters or operational conditions of the mobile asset. The operational parameter data may be obtained from various sensor readings or observations, e.g., temperature sensor readings, pressure sensor readings, electrical sensor readings, engine power readings, etc. Examples of operational conditions of the asset may include whether the locomotive is operating in a motoring or in a dynamic braking mode of operation, whether any given subsystem in the locomotive is undergoing a self-test, whether the locomotive is stationary, whether the engine is operating under maximum load conditions, etc. It will be appreciated by those skilled in the art that devices such as a repair data storage unit, a fault log data storage unit, and an operational parameter data storage unit may be used to data repair data, fault log data and operational parameter data for a plurality of different locomotives. It will be further appreciated that the operational parameter data may be made up of snapshot observations, i.e., substantially instantaneous readings or discrete samples of the respective values of the operational parameters from the locomotive. Preferably, the snapshot observations are temporally aligned relative to the time when respective faults are generated or logged in the locomotive. For example, the temporal alignment allows for determining the respective values of the operational parameters from the locomotive prior, during or after the logging of respective faults in the locomotive. The operational parameter data need not be limited to snapshot observations since substantially continuous observations over a predetermined period of time before or after a fault is logged can be similarly obtained. This feature may be particularly desirable if the system is configured for detection of trends that may be indicative of incipient failures in the locomotive.
An apparatus configured to accomplish communication actions is generally identified by numeral 110 of
Examples of suitable receiving element 116 include a satellite communications receiver or cellular communications receiver. Processing element 118 may comprise a processor, memory and modem or Integrated Services Digital Network (ISDN) adapter of a conventional personal computer or workstation coupled with software capable of executing the functions represented in
Many vehicle system operating parameters are monitored, and trends are calculated on a subset of those parameters, or on all of the parameters. Among the parameters which may be monitored for locomotives are ambient air temperature, train notch, total track and force power, total voltage, total amps, software versions, engine RPM, engine temperature, crankcase pressure, dynamic braking, battery voltage, and voltage and amperage for all auxiliary motors. For other vehicles, such as trucks, other sets of parameters may be monitored. In one exemplary embodiment, data that may be monitored may comprise data from the vehicle “control system”, including onboard diagnostics (OBD), speedometer electronic output, brake state and other data feeds available from various vehicles subsystems. The monitored data may be used to determine a respective mobile asset “operating mode”, as described in greater detail below. The monitored data may be accumulated or counted to determine the amount of time each respective mobile asset has been in any given operating mode, and to determine changes and severity level in the operational modes. Examples may include braking severity and severity of acceleration. Correction factors based on ambient conditions, such as temperature, humidity, etc., may be incorporated to more accurately calculate the most suitable operational mode to be assigned. The processing elements may be configured to provide data useful to determine maintenance actions appropriate to the actual operational conditions of any given asset. Examples of the processing of such condition-based data may include respective data processing routines for determining: remaining life of oil, filters, rings, engine, brakes, etc. Other applications may include determining OEM used vehicle certification criteria, supporting insurance actuarial modifications, etc.
One exemplary matrix for determining the operational mode of the mobile asset may be as illustrated in Table 1, wherein a steady state condition may correspond to meeting a respective set of rules, such as the following exemplary set of rules:
It should be noted that in the general case, each operational mode may be derived from a multi-dimensional matrix. For simplicity of illustration, in Table 1, only a first dimension is listed. Other dimensions may comprise ambient conditions, engine temperature state, vehicle weight, vehicular load including wind and incline. For example a vehicle may be in the state Accelerate Lo/Up steep hill/into headwind/hot ambient/hot engine, which may indicate a life consumption adjusting factor on the oil ten times normal depletion, e.g., as compared to depletion in an ideal steady state cruising. The adjusting factors may be experimentally and/or empirically determined in combination with oil analyses, dynamometer measurements, engine and vehicle models. Table 2 illustrates exemplary operational modes that may be accumulated to determine the actual historical usage of the vehicle.
Referring to
The trends are calculated by comparing values for a given parameter over a period of time and comparing those values with historical data for identical vehicle systems. This enables rapid and accurate correlation of trending data with a dedicated fault occurrence experience database. The trends are preferably calculated based in part on prior downloads collected in the database. The database is preferably continually updated and may be stored in the memory of processing element 118, elsewhere at the monitoring station 114, or off-site whereby it may be accessed on-line.
An example of a trend that may indicate a system fault would be a crankcase overpressure trend from negative to positive. Such a condition may be suggestive of a cylinder or piston problem or excessive engine wear. Processing element 118 is preferably capable of linking the results of several observed trends to more precisely diagnose a problem. For instance, the aforementioned crankcase overpressure trend may be coupled by processing element 118 with an observed trend in electronic fuel injection parameters to more clearly determine the cause of the problem.
Once an unfavorable trend is detected, it is identified by processing element 118 with a stored fault code as indicated at 128. Fault codes corresponding to a wide variety of faults may be stored, and trends may be calculated for some or all of them. Examples of faults that may be categorized include, without limitation, overcurrents, flashovers, crankcase overtemperatures, crankcase overpressures, communication failures, electrical ground failures, air conditioner converter failures, propulsion system faults, auxiliary system faults, propulsion motor faults, auxiliary motor faults, auxiliary system charging faults, engine cooling system faults, oil system faults, control wiring faults, and microelectronics faults.
As indicated at 130, following identification and categorization of a fault, processing element 118 then prioritizes the fault. The fault prioritization process involves comparing the identified fault code with a historical fault database whereby the fault may be classified as critical, restrictive, or both critical and restrictive. A critical fault is one that will cause imminent vehicle shutdown if not immediately corrected. Examples include, without limitation, serious engine problems, main and auxiliary alternator grounds, coolant or oil pressure loss and microelectronics failures. A restrictive fault is one that, although not likely to cause imminent vehicle shutdown, impedes vehicle performance. A restrictive fault is likely to become progressively worse and may degenerate into a critical fault if not timely addressed. Examples of restrictive faults include, without limitation, an overheated engine or the loss of one or more cylinders, each of which deplete horsepower and may cause other strain on the engine or other systems of the vehicle.
After a fault has been prioritized, processing element 118, as indicated at 132, predicts which vehicle system is likely to fail. Additionally, processing element also predicts the estimated time of failure, preferably expressed as an approximation of the distance (in miles or kilometers, for example) the vehicle can be safely operated before it must be shopped prior to failure or the amount of operating time prior to failure. The optimum time the vehicle should be shopped is determined by resorting to the relevant trend data for the identified fault and comparing that data with a projected time-of-failure knowledge base which has been inputted into the database for the calculation.
As indicated at 134, processing element 118 is also preferably programmed to instruct a human operator at monitoring station 114: (1) whether to correct the fault prior to scheduled maintenance of the vehicle, (2) when to correct the fault, (3) what fault to correct (preferably including what parts or components of the vehicle to repair), and (4) the optimal facility at which to correct the fault. The optimal repair facility is dependent upon the proximity of the vehicle to a facility and whether the facility has the capability, including parts, service equipment and personnel expertise necessary to repair the fault. Personnel at the service center are alerted to the planned arrival of the mobile asset at step 135.
The data monitored at step 122 may include data regarding the cargo 25 being transported by a mobile asset 16. Such data may be used to develop information regarding the cargo, and such information may be distributed via the global information network 15. A web site may be developed including information of interest to the owners of the cargo 25, such as the location of the cargo, and such owners may be provided access to the respective web pages via secured or unsecured web access via the global information network 25. A route map such as is illustrated in
The apparatus and method embodying aspects of the present invention may also include improvements in the processing of a mobile asset through the repair facility 22 of
The step 143 of determining which operations are recommended may include the analysis process illustrated in
The present invention enables service personnel to reliably and quickly retrieve a vast amount of archived information directly onto the job floor, either via a kiosk 21 located within the service facility 22 and/or with portable hand-held communication and display units 23 that the service personnel can take with them right to the locomotive 12. Such data portals 21, 23 may communicate to a central computer via electromagnetic signals, such as RF signals, or on-line via the Internet or via an intranet of the service provider. The data portals advantageously display the information directly at the work site location. It will be appreciated that the present invention contemplates the use of mobile wireless, web-access devices that could directly access the intranet of the service provider.
Electronic Service Delivery (E-izing) as contemplated by the present invention is a broad term used to describe the result of many applications to be utilized at a service application site 22. It involves streamlining and standardizing 20 multiple servicing processes, as well as providing the users with all the information they need to maintain and repair a product on location. A first data portal may be a kiosk 21, e.g., a PC-based information stand that contains all the technical and safety information that is currently available in hard copy. Information is made conveniently available at the click of mouse, the touch of a screen, a voice command, 25 etc. A second portal may be a handheld device 23 that could utilize the kiosk 21 as its hub and may be used for displaying real time information relevant to the tasks involved in inspecting and repairing the product 12. The present invention may further enable the display of service-related information on a monitoring board to allow service personnel to quickly and accurately know on a real time basis the status of every piece of equipment being serviced at the service site 22 or at other sites. By way of example, the information transmitted through each of these portals 21, 23 may be technical information available in hard copy but enhanced through suitable multimedia applications, such as audio and/or visual drill downs, and/or wizard applications that empower the service personnel to make uniformly correct decision across all the service sites.
The electronic data delivery system of the present invention allows for improving field service operations by applying e-Business technologies to replace manual paper based processes. The business benefit will include improved availability of the asset by reducing the cycle time of the repairs and to have higher quality repairs. In addition, other processes, such as inventory management, will be improved to have the correct part available when needed.
As shown in
The next step is to use the work scope to determine the sequence of repairs 164 based on customer need 158, materials availability 166, and resource availability 168, and drawing upon customized or standard work steps stored in a data warehouse 169. The process will provide service personnel with the information needed to determine the order of repairs and to communicate to the craft workforce.
The execution of the repairs will take place 170 by directing the worker via the data portal 21, 23. The work order 172 provided to the worker via the data portal will direct the worker through each repair that is needed. The completion of each step is recorded via the data portal to update the data warehouse 169 and to provide real-time repair status information via a monitoring board 174. A feedback loop will be used to update the current production configuration. The work order 172 will provide a more controlled and accurate repair process.
The information obtained from the work order completions will allow for monitoring the status of the repairs and will also allow customers 176 to get real-time status of their product in the repair cycle. The data will also be used to improve reliability of the product and to compare and improve field shop processes across field sites. Communication of such information can be efficiently accomplished via the global information network 15 of
In operation, consider a scenario for improving productivity and performance in a plurality of locomotive fleets by leveraging advanced communication, diagnostic, scheduling, data handling and locomotive repair technologies, thereby increasing train on time and up time. Envision a train operating along a rail route. Diagnostic modules are regularly monitoring the various subsystems of the locomotive to ensure operations stay within set parameters. For example, the onboard system may be configured to maintain optimal fluid conditions to maximize oil life without sacrificing either engine reliability or locomotive performance. If the onboard monitor recognizes trends outside predefined limits, the fluids management system highlights the abnormality on the locomotive indicating a potential concern. Based on the severity of the concern, the system may automatically call the remote diagnostics service center with the necessary data to confirm the diagnosis. Expert systems and/or expert personnel evaluate whether a faulty condition is developing outside of the normal boundaries and a corrective action may be proposed and communicated via a global information network. The recommended action may be supplied directly into the train control system. At this time, the data center or service personnel may evaluate the most logical repair location in terms of various criteria, such as train proximity, parts, repair equipment availability, manpower availability, etc. The service recommendation automatically triggers the creation of an electronic work order 172 within a service shop management system. A notification is then sent, such as via an e-mail message or by providing information on an Internet web page, to the service team detailing the parts and labor necessary for a timely and accurate repair.
The recommendation also sets a proximity trigger to notify the service shop when the locomotive is within a certain distance of the repair location. As soon as the service team receives information about the necessary repair, team members gather or reserve the parts, equipment and personnel needed to perform the corrective action 145. The approaching locomotive may automatically forward a notification message to the service repair shop indicating that it is approaching. Alternatively, the service personnel may utilize a search engine 70 to identify the proximity of locomotives to their respective service shop. An example of a web page presenting such information is shown in
The service technician informs the service shop management system that the operation has been completed. The train continues on its route without delay. During its journey, the technology service center monitors the latest downloaded data 147 to ensure the problem has been corrected.
The global information network 15 facilitates the effective communication of many forms of information for improving the management of a plurality of mobile assets, e.g., 12 or 26. A web site accessible through the global information network 15 and using standard Internet Protocol can present information in a variety of formats to satisfy the unique requirements of a variety of users. Such information may include failure predictions, service recommendations, the availability of service shops 22, parts and personnel, the location of a mobile asset or its cargo 25, performance data, audio and video information produced on-board the mobile asset, two-way communication between a mobile asset and a fixed remote location 14,18,22,24, statistical information regarding the availability of the assets, repair status information, etc. It will be appreciated that the present invention need not be limited to fixed remote locations since in some instances some aspects of the management of the fleet could be conducted from a mobile asset itself, such as a mobile data management trailer and the like. Web site technology, including interconnected web pages and hyperlink connectivity, may be used to present multi-media information. Example web pages from a web site created as part of the system 10 of
Below are listed various exemplary embodiments that may be particularly suitable for on-road vehicles, such a fleet of trucks, autobuses, taxi cabs, etc. In one exemplary embodiment, the system would include a display device configured to display a routing for the driver that identifies which locations to stop at for “refueling” of the vehicle. The routing would identify the respective locations applicable to the route being driven by the driver for a given opportunity. The refueling could simply involve those locations which have a competitive contract price per gallon for fuel.
In another exemplary embodiment, the system would include a diagnostics routine that would help prevent air brake inspection failures. As will be appreciated by those skilled in the art, air brake inspection failures is believed to be the leading source of DOT fines involving commercial vehicles. Thus, this routine would indicate the wearing of disc pads and linings. By using standard sensor devices, it would also provide information on the air pressure level in the air lines and air-compressing equipment. It would also indicate when the brake cable is no longer functioning.
In still another exemplary embodiment, incentives or awards, conceptually analogous to “Frequent Filler Miles”, may be issued to the drivers to entice such drivers to come to preferred service stations and give them frequent filler miles toward personal vacations, awards (discounted air line tickets, hotel, etc.). The service station would be equipped with a suitable wireless data transfer device so that when the truck pulls up to the pump station, the diagnostic information would be uploaded to the central computer. It is contemplated that the truck tires may be positioned to rest on an optical tire-wear reader which records tire wear and inflation. In case of inadequate inflation and/or excessive tire wear, the diagnostic routine would provide in real time corrective actions to the operator and possibly avoid a road failure. It is further contemplated that the truck may be fitted with a quick oil connection which allows flow of oil to suitable oil viscosity and quality measuring devices, before the operator shuts off the engine. Similarly, information about idle performance may be recorded while the truck is being refueled.
It will be appreciated that the system and techniques of the present invention would allow for enhanced “On-Time” delivery service. This service is now achievable by accurately determining and coordinating GPS-based locations for truck and rail interactions to improve load and/or driver hand-offs and schedules, especially when they may have been some delays due to force majeure events.
It is believed that the system and techniques of the present invention may allow the OEM to issue extended warranties for the mobile assets. For example, assuming the operator of the asset is in compliance with the condition-based service and monitoring and diagnostics services, the warranty period may be extended to, for example, up to three times the standard mile coverage. Further, the users of the vehicle may now have the ability to operate their vehicle in previously non-attainable zones because of the enhanced operational characteristics derived from having clean air filters, oil with proper lubricity, well-tuned engine, etc., due to the condition-driven maintenance. It is believed that in some sport utility vehicles, a 35% improvement in fuel consumption may be achieved as a result of such condition-driven maintenance. It is believed that vehicular leasing companies may greatly benefit from the various aspects of the present invention.
It is contemplated that the system may further include hardware and software configured to provide profile-driven marketing to users of the vehicles. Such marketing may take advantage of smart private-label credit or debit cards as an exemplary medium to store coupons, incentives and other marketing benefits. Tracking of utilization of the vehicle and utilization of the related credit card and generated bonus “gifts” incentives and discounts either in conjunction with using fleet purchasing agreements or simply taking advantage of private advertising which may produce direct revenue for the respective business entities that operate the respective fleets of mobile assets. Examples of such profile-driven incentives may be as follows: A map appears at the time of night when a given driver usually eats dinner. The map may provide directions to a restaurant near the fleet fuel depot where that driver can get a free dessert with her dinner purchase. Utilization of the coupon results in a transaction fee to the entity. Fueling at the depot results in a bonus to the entity. Data is collected to better target the incentives. For example, the data center may have been previously informed that a given driver is member of the American Automobile Association (AAA) and the data center may automatically deliver to that driver a list of AAA discount hotels when that driver is on route to visit grandma. As suggested above, in one aspect of the present invention, the actual mobile asset usage history may be based on a plurality of measured and or calculated parameters. Table 3 below provides an exemplary list of such parameters.
In another aspect of the present invention, trending history may be used for estimating the time before a road failure occurs. Table 4 below lists exemplary criteria that may be used for using the trending history of the mobile asset.
In another aspect of the present invention, the maintenance history of each mobile asset as exemplarily listed in Table 5 is reliably and quickly made available to authorized remote users for a multiplicity of uses as exemplarily listed in Table 6 below.
In another aspect of the invention, various data may be timely and reliably communication to distinct users generally remote from one another to greatly facilitate management of a fleet of remote assets. Table 7 below provides various exemplary actions that are greatly facilitated by the present invention.
In yet another aspect of the invention, onboard processing of data may be conducted to facilitate communication of data from the mobile asset to the data center. Examples of such on-board data processing are illustrated in Table 8 below.
As suggested above, condition-based dynamic maintenance planning and the utilization of such dynamic maintenance planning allows for better assessing the residual value of the mobile asset. In general, such condition-based maintenance planning allows for establishing a cost/benefit evaluation of the mobile asset for a proposed future plan of use in light of the state of health of the mobile asset. For example, assuming the mobile asset is leased, then at the time of expiration of the lease, it would be useful to the OEM to know for each mobile asset how that individual asset was operated and maintained. If the asset was appropriately maintained, even though the asset was heavily used, then the residual value of that asset may be comparable or higher than the residual value of another asset with more moderate use but lacking a fully compliant maintenance program. Another potential aspect would be the utilization of such dynamic maintenance plan to manage aggregate purchase agreements. For example, automatically instructing the driver to have the mobile asset serviced at a particular preferred service shop, part of a chain of service shops, with which the fleet operator has previously negotiated preferred discount rates.
Mobile Assets Information Services
In another aspect of the present invention, the fleet data management tools of the present invention allow for providing enhanced services in connection with the fleet of remote assets by:
As suggested above, such data management services may include some or all of the 10 following services:
The present invention can be embodied in the form of computer-implemented processes and apparatus for practicing those processes. The present invention can also be embodied in the form of computer program code including computer-readable instructions embodied in tangible media, such as floppy diskettes, CD-ROMs, hard drives, flash memories or any other computer-readable storage medium, wherein, when the computer program code is loaded into and executed by a computer, the computer becomes an apparatus for practicing the invention. When implemented on a computer, the computer program code configures the computer to create specific logic circuits or processing modules. It is contemplated that use of tangible media may not be necessary in each instance since in some applications, the computer program code may be downloaded for a remote site, e.g., a remote serve, via a communications network to be directly loaded into the computer.
While the preferred embodiments of the present invention have been shown 20 and described herein, it will be obvious that such embodiments are provided by way of example only. Numerous variations, changes and substitutions will occur to those of skill in the art without departing from the invention herein. Accordingly, it is intended that the invention be limited only by the spirit and scope of the appended claims.
This application is a continuation-in-part of co-pending and commonly assigned U.S. patent application Ser. No. 09/736,495 filed Dec. 13, 2000, which in turn claims the benefit of U.S. Provisional Patent Application No. 60/201,243 filed May 1, 2000, and further is a continuation-in-part of U.S. patent application Ser. No. 09/644,420 filed Aug. 23, 2002.
| Number | Date | Country | |
|---|---|---|---|
| 20030055666 A1 | Mar 2003 | US |
| Number | Date | Country | |
|---|---|---|---|
| 60201243 | May 2000 | US |
| Number | Date | Country | |
|---|---|---|---|
| Parent | 09736495 | Dec 2000 | US |
| Child | 10199717 | Jul 2002 | US |
| Parent | 09644420 | Aug 2000 | US |
| Child | 09736495 | Dec 2000 | US |
| Parent | 09378939 | Aug 1999 | US |
| Child | 09736495 | Dec 2000 | US |
