This application relates to the following co-pending and commonly assigned patent application: U.S. patent application Ser. No. 11/779,178, filed Jul. 17, 2007, entitled “System and Method for Categorizing Driving Behavior Using Driver Mentoring and/or Monitoring Equipment to Determine an Underwriting Risk,” which application is hereby incorporated by reference herein in its entirety.
The present invention relates generally to a system and method for mentoring users and insurers to using a vehicle monitoring system.
Insurance rates are set for broad, generalized categories of drivers and vehicles without the capability to set future insurance rates based upon the driving habits of an individual driver. U.S. Pat. No. 5,797,134 (“the '134 patent”) and U.S. Pat. No. 6,064,970 (“the '970 patent”), both entitled “Motor Vehicle Monitoring System for Determining a Cost of Insurance,” and U.S. Pat. No. 6,868,386 (“the '386 patent”), entitled “Monitoring System for Determining and Communicating a Cost of Insurance,” disclose a system and method in which previously set insurance rates are adjusted, after the coverage term, based upon driver behavior during the term of the insurance contract, and applied to the past coverage term. The '134 patent, the '970 patent, and the '386 patent are each hereby incorporated by reference. These patents disclose a passive vehicle monitoring system that observes driver behavior and vehicle operation, but that does not provide any mentoring, warnings or feedback to the driver. In particular, the disclosed systems do not provide any mentoring, warnings or feedback based upon the driver's behavior or operation of the vehicle. There is no teaching, discussion or attempt by those patents to “improve” an operator's driving performance or relate the operator's driving performance with real-time and/or future adjustments of insurance coverage and/or costs.
The '134, '970, and '386 patents and other known systems do not provide a user interface, website or portal that allows insurers to bid on providing insurance coverage to groups of one or more drivers based upon known driver performance. Instead, known systems set driver insurance rates based upon a standard insurance rating profile. The '134, '970, and '386 patents do not disclose a system or method for categorizing or grading driver skill or behavior for the purpose of setting current and/or future insurance rates or for grouping drivers for consideration by insurance companies. Current systems also lack the capability for real-time metered pricing, such as calculating an insurance price, rate or premium in real-time according to how a driver drives, where a vehicle is driven, the condition of a vehicle, when a vehicle is driven, and under what conditions a vehicle is driven (e.g. weather, road construction, or traffic conditions). The insurance rates disclosed in known systems are based upon a driver or insured profile that is established before monitoring the driver's performance.
The present invention is directed to a system and method for communicating between an insurer and insured. The system detects operating characteristics of an entity, and a cost of insuring the entity, as decided by the insurer in consideration of the detected operating characteristics. The entity may be a driver or a vehicle. The system provides an interface system for communicating the operating characteristics and the cost of insuring the entity between the insurer and the insured. The system provides a vehicle monitoring system for monitoring the operating characteristics and for providing mentoring feedback to a driver, and a storage system for storing the operating characteristics. The system includes a processing system for deciding the cost of insuring the entity based upon the monitored operating characteristics.
Further features of the present invention, as well as the structure and operation of various embodiments of the present invention are described in detail below with reference to the accompanying drawing.
For a more complete understanding of the present invention, and the advantages thereof, reference is now made to the following description taken in conjunction with the accompanying drawings, in which:
The present invention provides many applicable inventive concepts that can be embodied in a wide variety of specific contexts. The specific embodiments discussed are merely illustrative of specific ways to make and use the invention, and do not limit the scope of the invention.
Driver performance may be measured using vehicle monitoring equipment that is installed in a vehicle. The equipment collects information, such as the vehicle's speed, acceleration, and location. The system may capture data identifying where the vehicle is driven, when the vehicle is driven, how the vehicle is driven (i.e. driver performance), and current condition of the vehicle. Such vehicle monitoring devices are described in U.S. patent application Ser. No. 11/805,237, filed on May 22, 2007, entitled “System and Method for Monitoring Vehicle Parameters and Driver Behavior,” the disclosure of which is hereby incorporated by reference herein in its entirety. The vehicle monitoring system may receive inputs from internal and external sources and sensors such as accelerometers, global positioning systems (GPS), vehicle on-board diagnostic systems, seatbelt sensors, wireless device, or cell phone use detectors, alcohol vapor detectors, or trans-dermal ethanol detection and/or a road speeds database. The vehicle monitoring system may be used to evaluate and grade driver behavior, as described in U.S. patent application Ser. No. 11/755,556, filed on May 30, 2007, entitled “System and Method for Evaluating Driver Behavior,” the disclosure of which is hereby incorporated by reference herein in its entirety. The vehicle monitoring system may also be used to provide feedback and mentoring to the driver in order improve the driver's performance and driving behavior, such as described in U.S. patent application Ser. No. 11/768,056, filed on Jun. 25, 2007, entitled “System and Method for Monitoring and Improving Driver Behavior,” the disclosure of which is hereby incorporated by reference herein in its entirety.
Using a vehicle monitoring and mentoring system, such as one of the devices described in the above-referenced patent applications, a driver's performance can be evaluated. The driver's performance may also be improved, based on mentoring feedback or warnings from the vehicle monitoring system. Driving performance may be evaluated as a letter grade (for example, A, B, C, D, or F), a number, a percentage, or using a more general category (for example, Excellent, Good, Fair, or Poor). The driver's performance may be evaluated against parameters, thresholds or criteria set in the vehicle monitoring system. Speed thresholds may be set to determine if the driver has exceeded a posted speed limit and/or a maximum selected speed. Multiple levels of speed thresholds may be set and, if any are exceeded, the vehicle monitoring system may also determine the extent and duration of each violation. For example, U.S. patent application Ser. No. 11/805,238, filed May 22, 2007, entitled “System and Method for Monitoring and Updating Speed-By-Street Data,” the disclosure of which is hereby incorporated by reference herein in its entirety, discloses a system and method for detecting when a speed threshold has been exceeded. A speed-by-street database may be used to track the posted speeds for streets so that the current speed of vehicles on the streets may be evaluated for speeding conditions. Other features and conditions of the streets may also be tracked in a database, such as delays due to construction, weather or lane closures, speed traps, traffic signal outages, and actual or average observed speeds.
Acceleration thresholds may be set in the vehicle monitoring system to determine if the driver starts, stops or turns too aggressively. Multiple levels of acceleration thresholds may be established as described above for speed thresholds. Other parameters, thresholds and criteria may be established to monitor and evaluate other driver and vehicle operating conditions. For example, thresholds may also be set in other sensors such as seatbelt, detection of a wireless device (e.g., the use of a cellular telephone and/or text messaging), and alcohol vapor detectors to further evaluate the driver's behavior. GPS positioning systems may also be used to detect low frequency steering correction (which can be indicative of impaired driving, distracted driving, fatigue, and/or lane departure). The vehicle monitoring system may record the extent and duration to which any threshold is violated and uses that information to evaluate the driver.
Vehicle monitoring units 101 may be connected to an on-board diagnostic (OBD) system or control area network (CAN) data bus in the vehicle. Information and data associated with the operation of the vehicle may be collected from the OBD system, such as engine operating parameters, vehicle identification, seatbelt use, door position, etc. The OBD system may also be used to power the vehicle monitoring device. Vehicle monitoring system 101 may receive inputs from internal and external sources and sensors such as accelerometers, global positioning systems (GPS), vehicle on-board diagnostic systems, seatbelt sensors, wireless device, or cell phone use detectors, alcohol vapor detectors, or trans-dermal ethanol detection. In one embodiment, the vehicle monitoring device is one of the types described in U.S. patent application Ser. No. 11/755,556, filed on May 30, 2007, entitled “System and Method for Evaluating Driver Behavior,” the disclosure of which is hereby incorporated by reference herein in its entirety.
Information may be exchanged between vehicle monitoring system 101 and central monitoring system or server 104 in real-time or at intervals. Vehicle monitoring system 101 includes a display, such as a visual monitor that displays data such as driver performance data, grades, insurance data or other information. The display may be a standalone monitor or integral to the dashboard of the vehicle. The display may be audible instead of visual, such as a speaker with voice capabilities. The display may communicate information to the user in other manners, as well.
In some embodiments, the vehicle operation parameters may be transmitted to server 104 via communication network 103, which may be a cellular, satellite, WiFi, WiMAX, Bluetooth, infrared, ultrasound, short wave, microwave or any other suitable network. Communication network 103 may be coupled to server 104 via Internet 110 or any other public or private network. Server 104 may process the parameters and/or store the data to database 105, which may be part of server 104 or a separate device located nearby or at a remote location. Users may access the data on server 104 and database 105 using terminals 106, which may be co-located with server 104 and database 105 or remotely coupled via the Internet 110 or other network connection. In other embodiments, users may access the data on server 104, such as driver performance data, grades, street data, insurance data or other information, using telephones. For example, a user may call a customer service agent, who in turn accesses the data on server 104 for the user, or the user may access data via an interactive voice response (IVR) system.
In some embodiments, the data captured by monitoring system 101 in vehicle 102 may be transmitted via a hardwired communication connection, such as an Ethernet connection that is attached to vehicle 102 when the vehicle is within a service yard or at a base station or near server 104. Alternatively, the data may be transferred via a flash memory, diskette, or other memory device that can be directly connected to server 104 or terminal 106. Data, such as driving performance or warning thresholds, may also be uploaded from central server 104 to vehicle monitoring device 101 in a similar manner.
In one embodiment of the invention, the data captured by vehicle monitoring system 101 is used to monitor, mentor, grade, or otherwise analyze a driver's behavior during certain events. For example, if vehicle 102 is operated improperly, such as speeding, taking turns too fast, colliding with another vehicle, rapid and repeated acceleration/deceleration, or driving in an unapproved area, then monitoring unit 101 or server 104 may assign a lower grade to the driver's performance. Additionally, if the driver's behavior is inappropriate or illegal, such as not wearing a seatbelt or using a cell phone while driving, the driver's performance evaluation may also be lowered even if this activity does not coincide with improper operation of the vehicle.
The driver's behavior and driving performance may be improved by providing mentoring feedback when a particular threshold is violated. Thresholds are set, as described above, for numerous vehicle operating parameters, such as speed, acceleration, and the like. Upon detection that one of these thresholds has been exceeded, such as driving faster than a posted speed limit, the vehicle monitoring system may provide audible and/or visual feedback cues to mentor the driver. For example, an audible warning tone or voice message may indicate that a speed limit has been exceeded. Similarly, a warning light, icon, graphic or text message may be displayed to the driver to indicate that the speed limit has been exceeded. If the driver does not correct the speeding condition or other threshold violation, then a notice may be sent to a central monitoring server, parent, fleet manager or other supervisor or authority. On the other hand, if the driver chooses to follow the mentoring cues and reduces the vehicle's speed to or below the posted speed limit within an acceptable time, then the monitoring system may take into account the degree to which the driver reacted to the mentoring cues.
Additionally, the driver's behavior and driving performance may be used to calculate insurance coverage, including premiums. The insurance coverage may be recalculated in a periodic manner, e.g., monthly or weekly, in a non-periodic manner, or may be calculated in real-time. The insurance coverage may be calculated using the driver grade, as described above. The insurance coverage may also be calculated using the raw driving behavior data, or a combination of the two data. As a part of driver mentoring, the current insurance coverage can be displayed to the driver, visually or audibly or in some other manner. As the driver's behavior and driving performance changes, the current insurance coverage can also change dynamically in real-time. As described above, the insurance coverage can be calculated at the device 101 or the server 104.
In an embodiment, the current insurance coverage includes a base coverage that includes the coverage typical for an entity such as the driver or vehicle, including location and driving grade. As the driver uses the vehicle over time, the insurance coverage cost for the entity may increase upon unsafe driving, and then may decrease as the unsafe driving decreases. It is possible for a safe driver to always have minimum insurance coverage, whether the vehicle remains parked for a period of time or is driven extensively. It is also possible for an unsafe driver to have constantly rising insurance coverage which may result in termination of a policy. The mentoring may be displayed to the driver in a visual meter, either in a standalone device or integral to ordinary displays, such as a radio or GPS device. The meter may include a dollar amount corresponding to insurance coverage, or may communicate the metering in another manner.
Referring to
At step 304, vehicle operation data is evaluated based on criteria for safe vehicle operation. In an embodiment, step 304 is performed by a vehicle monitoring device 101. The criteria for safe vehicle operation 303 may include a predetermined set of vehicle operation parameters that is associated with safe driving. For example, the criteria may include predetermined vehicle speeds for various geographic locations that are associated with safe vehicle operation.
At step 305, risk is assessed based on the evaluated vehicle operation data. In an embodiment, step 305 is performed by a vehicle monitoring device 101. The risk may be, for example, the risk of a driver getting into an accident. In an embodiment, the risk is assessed based on a grade or score assigned to the driver associated with the vehicle operation data 302 monitored at step 301. A score associated with poor driving behavior can result in a determination that the driver is at a high risk for getting into an accident, whereas a score associated with excellent driving behavior may result in a determination that the driver is at a low risk of getting into an accident.
At step 306, an insurance premium is priced based on the assessed risk. In an embodiment, the insurance is priced higher based on a determination that the driver is at a high risk for getting into an accident, whereas the insurance may be priced lower based on a determination that the driver is at a low risk of getting into an accident. The assessed risk may be used to adjust the price of a current insurance premium or to calculate a future insurance premium. At step 307, the driver is provided with mentoring feedback based on the evaluated vehicle operation data and/or the assessed risk.
The vehicle monitoring system may have the capability of disabling the vehicle under certain conditions. For example, U.S. patent application Ser. No. 11/756,315, entitled “System and Method for Remotely Deactivating a Vehicle,” and filed on May 31, 2007, the disclosure of which is hereby incorporated by reference herein in its entirety, discloses a vehicle monitoring system that is adapted to disable or deactivate a vehicle under preset conditions or upon command from an authority or supervisor. In another embodiment of the invention, the preset conditions or command from an authority or supervisor may be associated with an insurance status of the driver. For example, if an insurance company, supervisor, or other authority determines that the vehicle is not registered, the driver is uninsured, underinsured, lacking coverage required in a particular jurisdiction, or that the driver's insurance premiums are delinquent, then the vehicle monitoring system may be directed to disable or deactivate the vehicle, for example, until the situation is remedied. Alternatively, the vehicle monitoring system may provide warnings or other mentoring cues to the driver if it is determined that the vehicle is not registered, the driver is uninsured, underinsured, lacking coverage required in a particular jurisdiction, or that the driver's insurance premiums are delinquent. This alternative would allow the driver to continue to operate the vehicle, but would put the driver on notice that he or she is driving at their own risk.
Driving performance evaluation and grading may be performed by monitoring device 101 and/or by central server 104. The driver's behavior is typically evaluated against predetermined vehicle operation parameters, thresholds or other criteria. The driver's performance may be monitored while driving vehicle 102 with monitoring device 101 installed for some period, such as a number of weeks or months, or for some number of miles driven or for some number of trips, for example. After monitoring device 101 has sufficient exposure to the driver's performance, the driver is assigned a driving grade or category. This grade or category may be assigned by monitoring device 101, or performance data from monitoring device 101 may be provided to central server 104, which may also assign a grade or category to the driver. Each driver's grade, category or other classification may be stored to database 105. Other driver information may also be stored in database 105, such as driver profile data, insurance policy data, contact information, license information and the like.
Driver performance is evaluated against parameters such as speed-by-street data to determine, based upon those parameters, if the driver is speeding and should receive mentoring feedback (i.e. a speeding warning) and/or be subject to a higher or lower grade. Therefore, it is important for the data, such as speed limits in a speed-by-street database, to be as accurate as possible. If the speed-by-street data is incorrect due to changes in posted speed limits, then drivers may be incorrectly warned or penalized for speeding or not warned/penalized due to the speed limit changes. Additionally, street conditions may change, for example, due to construction, increased or decreased traffic, accidents, or other factors. In one embodiment, the present invention provides users with the capability to update speed-by-street data, road conditions and other information so that the most current parameters are used to evaluate drivers. As noted in co-pending application Ser. No. 11/779,178, which as noted above is incorporated herein by reference, if the database speed limit values differ from actual posted speed limits, then driver confidence in the vehicle monitoring and mentoring system may wane due to false alarms or cautions for speeding, for example. Accordingly, there exists a need in the industry for drivers and/or users of a driver monitoring and/or driver mentoring system to notify service providers of such errors in posted and/or system speed limits. The present invention thus provides several methods for reporting speed errors b the users in real-time from a vehicle such as by a pin-pointing technique that allows the driver to mark a location by pressing a button on the vehicle monitoring system in the vehicle when the system incorrectly indicates a speeding violation.
The present invention is also directed to identifying and compensating for differences in speed limits at intersections and/or when two or more roads are in close proximity. For example, when a vehicle passes through an intersection, it is technically traveling on two streets at the same time and each of those streets may have different posted speed limits and/or different speed limits in the speed-by-street database. If a vehicle is traveling on an interstate highway or major road it will likely pass across, over, or under numerous cross streets that may have speed limits that are different from the speed limit for the road the vehicle is actually traveling on. When the vehicle crosses an intersection with one of these cross streets, the vehicle monitoring system may have two or more choices of speed limit thresholds to use for monitoring and mentoring, such as thresholds or speed limits for the main road and the cross street. If the vehicle monitoring system chooses to use the cross street speed limit data while the vehicle crossing the intersection on a main road, then the driver may be incorrectly warned or reported for speeding if the cross street speed limit is lower than the main road. Similarly, if two roads with different speed limits are in close proximity, such as an interstate highway and a frontage road, then the driver may be incorrectly warned or reported for speeding if the vehicle monitoring system uses the wrong speed limit data. The vehicle's GPS position would typically show the user on the proper road, but errors in the mapping data or the GPS information may present times when the vehicle monitoring system would need to select from two or more speed limits.
An averaging approach may be used in one embodiment of the invention to address the problem of intersecting or close streets. In averaging, when a vehicle is at an intersection, the vehicle monitoring system averages the values of the intersecting streets. For example, if the vehicle is traveling at 50 MPH on a street having a 50 MPH speed limit and crosses a street with a 30 MPH speed limit, then the vehicle monitoring system may momentarily determine that the vehicle has exceeded the speed limit by 20 MPH, which is likely to be considered an excessive speeding condition to be reported by the vehicle monitoring system. The averaging approach minimizes the false excessive speeding warnings by averaging the speed limits of the two streets. In the example above, the speed limit threshold used by the vehicle monitoring system at or near the intersection would be 40 MPH (i.e. the average of 30 MPH and 50 MPH). This may incorrectly cause the vehicle monitoring system to determine that the vehicle is speeding by 10 MPH, but the magnitude of the false speeding violation has been reduced and is less likely to cause immediate speeding reporting against the driver. Averaging the speeds may also allow sufficient time for the monitoring vehicle to move away from the complicating intersection whereas the system would revert to the previous and correct speed.
In the alternative, interpretive logic may eliminate false speeding alerts, as described above by analyzing speeds on streets and considering the last street traveled before posting a speeding alert. For example, if one were to go north-bound at 50 mph on a 50 mph posted limit road, and cross a east-west road with a 30 mph posted limit, the logic could identify the north-bound road as your current speed limit based on the near-term, previous speed, the near-term previous posted speed limit, the near-term, previous heading, and other possible factors to rule-out the 30 mph posted limit road as a probability.
In another embodiment, the speed limit averaging may include speed limit values for more than one location, such as a series of locations along a vehicle path. For example, speed limit data for three consecutive locations may be used at, for example, a sampling rate of 30 seconds. Accordingly, when the vehicle is on a 50 MPH street segment having no intersections, the averaged speed limit threshold for three consecutive samples will be 50 MPH (i.e. the average of three 50 MPH samples). However, if the vehicle passes an intersection with a 30 MPH street during one of the samples, then the averaged speed limit threshold will be 45 MPH (i.e. the average of three 50 MPH samples and one overlapping 30 MPH sample). Using this method, the vehicle monitoring system may detect that the vehicle—which is traveling at 50 MPH through the intersection—is speeding by only 5 MPH (i.e. 50 MPH actual speed versus 45 MPH for the averaged speed limit samples). This is less likely to cause a false, incorrect or erroneous speeding report against the driver and, in some embodiments, may not even trigger mentoring feedback to the driver. It will be understood that the sampling rate of the street speed limit may vary and may be faster or slower (e.g. sample every second, 15 seconds, or minute) depending upon user or operator preference. Also, the number of speed limit samples that are averaged may be increased or decreased depending on user or operator preference. By adjusting the sample rate and number of samples, the false speeding violation detections in the vehicle monitoring system may be significantly reduced.
In another embodiment, the sample rate of the vehicle's speed may be increased or decreased at or near intersections to avoid erroneous speeding violation reports. For example, if the sample rate was reduced at or near an intersection, or if the speed thresholds were ignored at intersections, then it would be less likely for the vehicle monitoring system to make a false speeding determination. Because a vehicle is likely to move through the intersection quickly, temporarily ignoring the speeding thresholds in the intersection is unlikely to have a significant effect on the vehicle monitoring system's monitoring and mentoring functions. Moreover, if an actual speeding condition is occurring, then the vehicle monitoring system will detect and report this condition once the vehicle is out of the intersection. In one embodiment, the determination to use or ignore speed limit thresholds at intersections may depend upon the speed limit for the street on which the vehicle is traveling. For example, if the vehicle is traveling on a street with a speed limit of 50 MPH or above, then it is likely that the vehicle will pass intersections with streets having speed limits of 30 MPH or below, which may create a false speeding violation of 20 MPH or more. Accordingly, when traveling on streets with speed limits above 50 MPH or some other speed limit value, the vehicle monitoring system may ignore speeding violations or may not make a speeding determination or analysis at or near intersections.
In a further embodiment of the invention, the vehicle's heading or directional information is used to determine the proper speed limit threshold data that should be used by the vehicle monitoring system. The vehicle monitoring system receives GPS data, which may include heading information for the vehicle. Alternatively, the vehicle monitoring system may calculate the vehicle's heading from two or more reports of the vehicle's location. By comparing the vehicle's heading to the orientation of the streets at an intersection or streets in close proximity, the vehicle monitoring system may eliminate or reduce the use of incorrect speed limit data. If the vehicle is traveling eastbound on a street that intersects a north-south street, then, at or near the intersection, the vehicle monitoring system may determine the vehicle's heading (i.e. east) and select speed limit data for the street that most closely matches the vehicle's heading. Depending on the accuracy of the speed-by-street mapping data and the GPS heading calculation, the vehicle monitoring system may use heading information to eliminate potentially incorrect speed limit thresholds for streets that intersect not only at right angles, but also at more acute angles. The vehicle's most recent heading may be used to select the speed limit threshold to be used. Alternatively, the vehicle's heading over a period of time may be averaged, if desired, and the average used to select the threshold speed limit data. The sampling rate of the vehicle's heading may be increased or decreased, as desired, to improve the accuracy of the speed limit analysis. For example, when a dramatic drop in the speed limit threshold is detected, the vehicle monitoring system may compare the most recent heading and the previous posted speed at that heading. The vehicle monitoring system may then continue to use the previous posted speed and increase the sample rate until the speed limit data stabilizes again.
The techniques described herein may be used for purposes of insurance pricing and driver mentoring in vehicles having multiple drivers, such as, for example, a family car. This would allow the vehicle to be insured for an unknown driver or number of drivers.
Although the present invention and its advantages have been described in detail, it should be understood that various changes, substitutions and alterations can be made herein without departing from the spirit and scope of the invention as defined by the appended claims. Moreover, the scope of the present application is not intended to be limited to the particular embodiments of the process, machine, manufacture, composition of matter, means, methods and steps described in the specification. As one of ordinary skill in the art will readily appreciate from the disclosure of the present invention, processes, machines, manufacture, compositions of matter, means, methods, or steps, presently existing or later to be developed, that perform substantially the same function or achieve substantially the same result as the corresponding embodiments described herein may be utilized according to the present invention. Accordingly, the appended claims are intended to include within their scope such processes, machines, manufacture, compositions of matter, means, methods, or steps.
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Number | Date | Country | |
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20100205012 A1 | Aug 2010 | US |