The present invention relates to a system and method for providing additional information to a mobile communication terminal when a call is attempted and, more particularly, to a system and method that are capable of, when a user attempts a call using a mobile communication terminal, providing a variety of types of additional information to the mobile communication terminal before a call connection process is performed.
Recently, with the rapid popularization of so-called smart phones, a simple call-centric conventional mobile communication service environment has been changed into a data communication service-centric environment, and a variety of types of services have been proposed. In particular, the conventional mobile communication service environment is changing into an environment in which web pages are viewed using the Internet, or an application program (application) is installed and then a user can receive a desired service using a mobile communication terminal, that is, a smart phone, everywhere.
However, in connection with a call service, that is, the principal functionality of the mobile communication terminal, there is no significant difference with that of a conventional method. That is, an existing call service in which a user originates a call by inputting a telephone number or selecting a contact number from an address book and then makes a call when a called terminal receives the call is not different from that of the conventional method in terms of a basic method and a user interface environment.
In this respect, there is a need for the development of a method capable of, when a user attempts a call, providing a variety of types of additional information via the display unit of a mobile communication terminal in a stage prior to the performance of a call connection process.
Meanwhile, Korean Patent Application Publication No. 10-2009-0128982 (entitled “System for Providing Multimedia Content during Call Service and Method thereof”) discloses a method of providing multimedia content to a terminal when a call is made. However, this method relates to a case where a content server operating in conjunction with a mobile communication network provides multimedia content when a call request has already been made by a calling terminal, rather than when a call is attempted, and has a limitation in that the method is performed in connection with only a called terminal. Furthermore, there is also a limitation in that multimedia content is temporarily displayed only in the state in which a called terminal provides notification of the reception of a call.
In this respect, there is a need for a scheme for providing a variety of types of additional information to a calling terminal based on a called telephone number in a stage prior to the performance of a call connection process.
[Patent Document] Korean Patent Application Publication No. 10-2009-0128982 (published on Dec. 16, 2009)
The present invention has been made keeping in mind the above limitations, and an object of the present invention is to provide a system and method that are capable of, when a mobile communication terminal, particularly a calling terminal, attempts a call, providing a variety of types of additional information via the mobile communication terminal in a stage prior to the performance of a call connection process.
Furthermore, another object of the present invention is to provide a system and method that are capable of registering additional information for a corresponding called telephone number and, when a user generates a call request signal by inputting the corresponding called telephone number, providing the additional information to the user before a call connection process is performed, thereby being able to store information, such as advertising information, public relations information, an event and a notice, as additional information in connection with a predetermined called telephone number and then transfer the additional information to a user attempting to make a call using the corresponding called telephone number in a convenient and efficient way.
In order to accomplish the above objects, the present invention provides a system for providing additional information to a mobile communication terminal when a call is attempted, the system including a mobile communication terminal configured to, when a call request signal is generated, receive additional information, set for a called telephone number, from an additional information provision server and then display the received additional information on a display unit before a call connection process is performed; and the additional information provision server configured to send the additional information to the mobile communication terminal.
In this case, the additional information may include advertising information.
Furthermore, the additional information may be sent by the additional information provision server in a web page form.
Furthermore, the additional information may include service menu information to be provided to a user, and the mobile communication terminal may display a service menu interface via the display unit based on the service menu information and perform an operation, corresponding to a service menu option selected by the user, based on the service menu interface.
Furthermore, the mobile communication terminal may include a call request signal detection unit configured to detect the generation of the call request signal; an additional information provision determination unit configured to determine whether or not to provide the additional information for a called telephone number corresponding to the call request signal detected by the call request signal detection unit; and an additional information processing unit configured to, if the additional information provision determination unit determines that the additional information is provided for the called telephone number, access the additional information provision server, receive the additional information and then display the received additional information on the display unit before the call connection process is performed.
Furthermore, the mobile communication terminal may include a call request signal detection unit configured to detect the generation of the call request signal; an additional information provision determination unit configured to determine whether or not to provide the additional information for a called telephone number corresponding to the call request signal detected by the call request signal detection unit; and an additional information processing unit configured to, if the additional information provision determination unit determines that the additional information is provided for the called telephone number, access the additional information provision server, receive the additional information, display a service menu interface based on service menu information, included in the received additional information, on the display unit and then perform an operation, corresponding to a service menu option selected by a user, based on the service menu interface before the call connection process is performed.
Furthermore, the mobile communication terminal may include a call request portion for connecting a call to the called telephone number, and, when a user selects the call request portion, may perform the call connection process so that the call is connected to the called telephone number.
Furthermore, the service menu interface may include a call request portion for connecting a call to the called telephone number, and, when a user selects the call request portion, may perform the call connection process so that the call is connected to the called telephone number.
Furthermore, the additional information provision determination unit may include an additional information management table in which information about whether or not to provide the additional information in accordance with each telephone number and information about the address of the additional information provision server have been previously stored.
Furthermore, the additional information provision determination unit may send the called telephone number to an additional information management server, and may receive a response signal for whether or not to provide additional information and information about the address of an additional information provision server from the additional information management server.
According to another aspect of the present invention, there is provided a method of providing additional information to a mobile communication terminal when a call is attempted, the method including a first step of detecting the generation of a call request signal; a second step of determining whether or not to provide additional information for a called telephone number corresponding to the detected call request signal; and a third step of, if it is determined that the additional information is provided for the called telephone number, accessing an additional information provision server, receiving the additional information and then displaying the received additional information on a display unit before performing a call connection process.
In this case, the additional information may include advertising information.
Furthermore, the additional information may be sent by the additional information provision server in a web page form.
Furthermore, the additional information may include service menu information to be provided to a user; and the third step may include a step of displaying, by the mobile communication terminal, a service menu interface via the display unit based on the service menu information, and performing, by the mobile communication terminal, an operation, corresponding to a service menu selected by the user, based on the service menu interface.
Furthermore, the method may further include a step of providing a call request portion for connecting a call to the called telephone number via the display unit, and, when a user selects the call request portion, the call connection process may be performed so that the call is connected to the called telephone number.
Furthermore, the method may further include a step of providing, by the service menu interface, a call request portion for connecting a call to the called telephone number via the display unit, and, when a user selects the call request portion, the call connection process may be performed so that the call is connected to the called telephone number.
Furthermore, the second step may be performed by an additional information management table in which information about whether or not to provide the additional information in accordance with each telephone number and information about the address of the additional information provision server have been previously stored.
Furthermore, the second step may be performed by sending the called telephone number to an additional information management server and receiving a response signal for whether or not to provide the additional information and information about the address of the additional information provision server from the additional information management server.
According to the present invention, there can be provided a system and method that are capable of, when a mobile communication terminal, particularly a calling terminal, attempts a call, providing a variety of types of additional information via the mobile communication terminal in a stage prior to the performance of a call connection process.
Furthermore, according to the present invention, there can be provided a system and method that are capable of registering additional information for a corresponding called telephone number and, when a user generates a call request signal by inputting the corresponding called telephone number, providing the additional information to the user before a call connection process is performed, thereby being able to store information, such as advertising information, public relations information, an event and a notice, as additional information in connection with a predetermined called telephone number and then transfer the additional information to a user attempting to make a call using the corresponding called telephone number in a convenient and efficient way.
In particular, when the present invention is applied to a company's customer center or call center, a variety of types of additional information is stored in connection with the representative number of the customer center or call center, and, when a user attempts a call using the corresponding representative number as a called telephone number, a variety of types of advertising/public relations information, events and notices can be transferred in a stage prior to the performance of a call in an efficient way. Furthermore, the service menu itself of the customer center or call center can be configured as the additional information. Accordingly, advantages can be achieved in that a customer center or a call center can be efficiently managed and operated and a user's convenience can be also enhanced.
Embodiments of the present invention are described in detail below with reference to the accompanying drawings.
Referring to
The mobile communication terminal 10 and the additional information provision server 20 are connected to each other over a network. In this case, the network is based on a concept that includes a known wired/wireless Internet, a mobile communication network or a combination thereof. The mobile communication terminal 10 refers to a known means, such as a conventionally widely known means for receiving mobile communication service over a mobile communication network. The mobile communication terminal 10 in the present invention may preferably be a so-called “smart phone” that is capable of installing and executing an application program (application) and that is equipped with an Internet access means. As is well known, the mobile communication terminal 10 is equipped with a touch screen-type display unit (not illustrated) and that performs input and output functions. Furthermore, the mobile communication terminal 10 includes therein an operating system (OS) that manages the overall operation of the mobile communication terminal 10.
The mobile communication terminal 10 is characterized by the following in the present invention. That is, when a call request signal is generated by a user, the mobile communication terminal 10 functions to receive additional information, set for a called telephone number selected by the user, from the additional information provision server 20 and then display the received additional information on the display unit, at a step prior to a known call connection process is performed.
In this case, the additional information may include advertising information.
Furthermore, the additional information may have an image, moving image or text data form. The additional information may be provided by the additional information provision server in the form of a web page composed of a combination of an image, a moving image and text data.
Meanwhile, the additional information may include service menu information to be provided to a user. In this case, the mobile communication terminal 10 may provide a service menu interface through which a user can perform selection through the display unit based on received service menu information. In this case, the service menu interface refers to an interface in which a service for providing additional service is provided in the form of a menu and thus a user can select the service. When a user selects a specific service menu option based on the service menu interface, an operation corresponding to the corresponding service menu option, for example, an operation, such as the request and reception of a linked web page, is performed.
If the additional information includes the service menu information as described above, the additional information itself including the service menu information may be provided in the form of a web page. Furthermore, a service menu interface may be included in a web page itself and then provided to the mobile communication terminal 10.
Referring to
The call request signal detection unit 11 functions to detect the generation of a call request signal. The mobile communication terminal 10 provides an input interface (a keypad, a touch screen, etc.) capable of allowing a telephone number to be input as is known. When a user inputs a telephone number through the input interface, a call request signal for connecting a call to the corresponding telephone number is internally generated, and undergoes a processing process required for call connection within the mobile communication terminal 10. Thereafter, the call request signal detection unit 11 sends a call access request signal to a terminal corresponding to the called telephone number over a mobile communication network Meanwhile, as is well known, the call request signal may be generated when it is selected from an address book instead of using a method of directly inputting a telephone number. The call request signal detection unit 11 functions to detect whether such a call request signal is generated in the mobile communication terminal 10.
If a call request signal is detected by the call request signal detection unit 11, the additional information provision determination unit 12 functions to determine whether or not to provide additional information for a called telephone number corresponding to the detected call request signal. For this purpose, the additional information provision determination unit 12 previously stores information about whether or not to provide additional information in accordance with each telephone number and information about the address (e.g., IP address) of the additional information provision server 20 that will provide the additional information in the additional information management table (not illustrated) of storage means within the mobile communication terminal 10, and checks whether or not to provide the additional information for the called telephone number corresponding to the detected call request signal and the information about the address of the additional information provision server 20.
If a setting for providing the additional information has not been made, the additional information provision determination unit 12 may transfer the result of the check to the additional information processing unit 13. The additional information processing unit 13 may perform a call connection process according to a normal procedure. If a setting for providing additional information has been made, the additional information provision determination unit 12 transfers the information about the address of the additional information provision server that will provide the additional information from the additional information management table to the additional information processing unit 13.
Meanwhile, the additional information provision determination unit 12 may determine whether or not to provide the additional information via an external additional information management server 30 instead of performing the aforementioned process. In this case, the additional information provision determination unit 12 sends the called telephone number to the additional information management server 30, and receives a response signal regarding whether or not to provide the additional information and the information about the address of the additional information provision server from the additional information management server 30. In this case, the additional information management server 30 includes a database having a form similar to that of the aforementioned additional information management table, and checks whether or not to provide the additional information and the address information based on the database.
If it is determined by the additional information provision determination unit 12 that the additional information is provided for the called telephone number, the additional information processing unit 13 receives, from the additional information provision determination unit 12, information about the address of the additional information provision server required to be accessed by the mobile communication terminal 10 in order to receive the additional information from the additional information provision determination unit 12, and accesses the additional information provision server 20, receives the additional information and then displays the received additional information on the display unit of the mobile communication terminal 10, before a call connection process is performed.
As described above, the additional information may be provided in the form of a web page including service menu information or a service menu interface. An operation corresponding to a service menu option selected by a user based on a service menu interface displayed on the display unit, for example, an operation, such as the request and display of a web page, is allowed to be performed.
Meanwhile, if a web page including a service menu interface is provided as additional information, the service menu interface may include a call request portion for connecting a call to the called telephone number. When a user selects the provided call request portion, a call connection process is performed so that the call is connected to the called telephone number.
In this case, the call request portion may be included in an interface for a call request that is basically provided by the OS of the mobile communication terminal.
The additional information provision server 20 and the additional information management server 30 are described with reference to
The additional information provision server 20 functions to send additional information to the mobile communication terminal 10. The information about the address of the additional information provision server 20 is obtained by the additional information provision determination unit 12 of the mobile communication terminal 10. When access is requested based on the address information obtained by the additional information provision determination unit 12, the additional information is provided to the mobile communication terminal 10 in response to the request. As described above, the additional information may be advertising information. Furthermore, the additional information may have an image, moving image or text data form, or may have a web page form composed of a combination of an image, a moving image and text data. Furthermore, the additional information may include service menu information. Furthermore, the additional information may be provided in the form of a web page including a service menu interface based on service menu information.
Meanwhile, the advertising information may be provided by a separate advertisement server (not illustrated). In this case, the advertisement server may be configured in the additional information provision server 20 in an integrated fashion. Furthermore, the aforementioned additional information management server 30 may also be configured in the additional information provision server 20 in an integrated fashion.
Meanwhile, the additional information provision server 20 may be provided with an additional information database (not illustrated) for storing additional information to be provided to the mobile communication terminal 10. Since whether or not to provide additional information is determined based on a called telephone number as described above, the additional information provision server 20 may classify and store additional information in accordance with a plurality of called telephone numbers.
If a request for whether or not to provide additional information is received from the additional information provision determination unit 12 as described above, the additional information management server 30 functions to determine whether or not to provide the additional information and provide information about the address of the additional information provision server 20. In this case, if the additional information provision determination unit 12 autonomously determines whether or not to provide the additional information via the additional information management table as described above, the configuration of the additional information management server 30 may be omitted.
Referring to
When the call request signal is detected by the call request signal detection unit 11, the additional information provision determination unit 12 of the mobile communication terminal 10 determines whether or not to provide additional information for a called telephone number corresponding to the detected call request signal. For this purpose, the additional information provision determination unit 12 sends the called telephone number corresponding to the call request signal to the additional information management server 30 at step S110.
The additional information management server 30 checks whether or not to provide the additional information and the information about the address of the additional information provision server 20 that will provide the additional information for the corresponding telephone number via the additional information management database previously stored in the additional information management server 30 based on the received telephone number as described above at step S120. If it is determined that the additional information is provided, the additional information management server 30 sends a corresponding response signal and the information about the address of the additional information provision server 20 to the mobile communication terminal 10 at step S130. If it is determined that the additional information is not provided, the additional information management server 30 sends a corresponding response signal to the mobile communication terminal 10.
When the response signal indicating that the additional information will be provided and the information about the address of the additional information provision server 20 are received, the additional information provision determination unit 12 of the mobile communication terminal 10 transfers the received address information to the additional information processing unit 13. If the response signal indicating that the additional information will not be provided is received, the present procedure is terminated and then a call connection process is performed according to a normal procedure as described above.
When the response signal indicating that the additional information will be provided for the called telephone number and the information about the address of the additional information provision server 20 are received, the additional information processing unit 13 of the mobile communication terminal 10 receives the address information from the additional information provision determination unit 12, and accesses the additional information provision server 20 based on the received address information and then requests the additional information from the additional information provision server 20 before a call connection process is performed at step S140.
When a request signal for the additional information is received from the mobile communication terminal 10, the additional information provision server 20 sends the previously stored additional information to the mobile communication terminal at step S150.
When the additional information is received from the additional information provision server 20, the additional information processing unit 13 of the mobile communication terminal 10 displays the received additional information via the display unit at step S160.
As described above, the additional information may include advertising information, and may be provided in the form of a web page. Furthermore, the provided web page may include a service menu interface that enables a user to make a selection. If a web page including a service menu interface is received as the additional information, the additional information processing unit 13 displays the web page on the display unit and performs an operation corresponding to a service menu option selected by a user based on the service menu interface at step S170.
As described above, the operation may be the request and reception of a web page. In this case, the web page may be provided by the additional information provision server 20 or may be provided via a separate web server. In this case, a service menu option stores information about an address for a link to the web page. When a user selects the corresponding service menu option, the web page is requested based on the information about the address of the corresponding web page, received, and displayed on the display unit.
Meanwhile, as described above, the service menu interface may include a call request portion for connecting a call to the called telephone number. If a user selects the call request portion at step S180, a call connection process is performed so that the call is connected to the called telephone number at step S190. It should be noted that elements, such as a mobile communication network and a switchboard included in the mobile communication network, are omitted and not illustrated in
Meanwhile, the embodiment of
Meanwhile, it may be seen that a call request portion (“1577-8000 Call”) for connecting a call to the called telephone number is provided at the bottom of
As illustrated in
Furthermore, according to the present invention, a company can conveniently and efficiently transfer the company's public relations/advertisement information, an event or a notice to a customer because advertising information can be provided in accordance with a corresponding called telephone number, as illustrated in
The elements of the mobile communication terminal 10 for implementing the aforementioned system and method for providing additional information to the mobile communication terminal when a call is attempted according to the present invention is described below.
First, the elements of the mobile communication terminal 10 for performing the present invention, such as those illustrated in
Referring to
The event transmission unit 51 functions to receive an event occurring in the hardware or application program (application) of the mobile communication terminal 10, checks an application program that will send the received event via the application program management unit 52, and provides notification that the event has occurred using the checked application program.
The application program management unit 52 previously stores a list of application programs that will receive corresponding events in accordance with the types of events. In general, the list of application programs is registered with the application program management unit 52 when the application programs are installed.
Referring to
In this case, when sending the event to the application programs, the event transmission unit 51 may simultaneously notify all the application programs, included in the application program list, of the event, or may use a method of first notifying any one of the application programs of the event and then notifying the other of the application programs of the event when the execution of the former application program has been completed or stopped. A method of providing notification of an event may be set within the application program management unit 52.
For example, in the case of the event “Originating a call,” the application program #1 may be first notified of the event, and the application program #2 may be notified of the event when the execution of the application program #1 has been terminated. In this case, when an acknowledgement request signal is received from the event transmission unit 51, the application program management unit 52 first provides notification of information about the application program #1. When the information about the application program #1 is received as an acknowledgement response signal for the corresponding event from the application program management unit 52, the event transmission unit 51 sends the event to the application program #1. When the event is received, the application program #1 is loaded onto an OS and then executed.
The present invention described with reference to
That is, when the event transmission unit 51 detects a call request signal as one of the events, the event transmission unit 51 requests information about an application program, set for an event in which the call request signal has been detected (the event “Originating a call” in
If the call request portion is selected by a user as described above with reference to
Although the preferred embodiments of the present invention have been described above, it should be noted that the present invention is not limited to the embodiments and may be changed and modified in various ways based on the scope of the present invention described in this specification including the claims and drawings. For example, the method of implementing the present invention using the application programs described with reference to
Number | Date | Country | Kind |
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10-2012-0096013 | Aug 2012 | KR | national |
Filing Document | Filing Date | Country | Kind |
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PCT/KR2013/007547 | 8/22/2013 | WO | 00 |