The present invention relates to computer systems for money transfers. More particularly, the present invention is a computer system that facilitates money transfers between users having user profiles.
A number of businesses offer money transfer and other services through a network of agents. A customer (i.e. a sender) that desires to use these services to transfer money to a third party (i.e. a receiver) can take the money to an agent of the money transfer service. The agent accepts the money, obtains necessary information such as the customer's identity and the identity of the receiver, and initiates a transfer. The money is then made available to the receiver by another agent. The receiver can then pick up the money. In these and other conventional transfers, the sender sets all terms of the transfer when interacting with the agent. The receiver is often notified of the transfer only after the sender has staged the transfer. Therefore, it is up to the sender and receiver to agree upon convenient terms for the transfer before it is staged, and it may further be the responsibility of the sender to convey accurate instructions to the receiver on how to pick-up or otherwise receive the transferred money.
Conventional money transfers, as described above, are typically discrete transfers involving only an ephemeral relationship (from the perspective of the transfer service) between the sender and the receiver. While the personal relationship between the sender and the receiver may be long lasting, the sender's and receiver's interaction with the money transfer provider lasts only as long as needed to carry out the transfer. This can lead to several issues. The sender and receiver have to negotiate the transfer apart from the agent that facilitates the money transfer. This may only require the sender communicating a unique reference number to the receiver that allows the receiver to pick-up the wired money at an agent location, but even miscommunication of the reference number or the incorrect spelling of a name can prevent completion of the money transfer. The sender may be unsure of whether the receiver is in a position to receive the transfer according to the terms set by the sender. Likewise, the receiver may be unsure of whether the sender is mindful of initiating the transfer properly. The receiver may have to inquire with the sender, remind the sender, and/or teach the sender how to initiate the transfer, which can be socially uncomfortable for both the receiver and the sender. Finally, the sender must specify all terms of the transfer with an agent, even though the sender may be unaware of the receiver's preferences for the manner of transfer of the money (e.g., type of currency, will call pick-up or direct deposit). In many transfers, the sender merely wants the receiver to be satisfied at the end of the process, which can be paradoxical considering the sender typically sets all terms of the transfer.
Various embodiments concern facilitating a money transfer by creating a first profile for a first user and a second profile for a second user. The first user can select the second profile from a plurality of profiles. The first user can enter a value designation for the transfer of money from the first user to the second user. A computing system can then stage the transfer of money based on previously saved profile information for the first user and the second user. The profile information can be used to set a plurality of terms of the money transfer without requiring either of the first user or the second user to reenter this information or otherwise affirmatively set the plurality of terms of the money transfer. Such embodiments can be carried about by a computing system.
Various embodiments concern creating a first profile for a first user, the first profile created by a server based on a first set of profile information for the first user, the first set of profile information stored on the server in association with the first profile. Such embodiments further include creating a second profile for a second user, the second profile created by the server based on a second set of profile information for the second user, the second set of profile information stored on the server in association with the second profile, the second set of profile information including one or more money transfer preferences. Such embodiments further include receiving a first selection at the server from the first user, the first selection comprising selection of the second profile. Such embodiments further include receiving a first value designation from the first user at the server, the first value designation comprising a first amount of money for transfer from the first user to the second user. Such embodiments further include staging a first transfer of the first amount of money from the first user to the second user, the first transfer staged by the server based on the first set of profile information and the second set of profile information.
Various embodiments concern a system for facilitating a money transfer between a first user using a first computing device and a second user using a second computing device, the system comprising a server configured to communicate with the first computer and the second computer. Is some such embodiments, the server is configured to create a first profile for the first user based on a first set of profile information received from the first computing device, the first set of profile information stored on the server in association with the first profile. The server is further configured to create a second profile for the second user based on a second set of profile information received from the second computing device, the second set of profile information stored on the server in association with the second profile, the second set of profile information including one or more money transfer preferences. The server is further configured to receive a first selection from the first computing device, the first selection comprising selection of the second profile from amongst a plurality of profiles. The server is further configured to receive a first value designation from the first computing device, the first value designation comprising a first amount of money for transfer from the first user to the second user. The server is further configured to stage a first transfer of the first amount of money from the first user to the second user, the first transfer staged based on the first set of profile information and the second set of profile information.
Various embodiments concern a system for facilitating a money transfer between a first user using a first computing device and a second user using a second computing device, the system comprising a server configured to communicate with the first computing device and the second computing device. The server is further configured to receive a request from the first computing device to stage a money transfer from the first user to a second user. One or more first money transfer preferences that the first user has previously indicated are stored on the server in association with a first profile for the first user and one or more second money transfer preferences that the second user has previously indicated are stored on the server in association with a second profile for the second user. The first profile is associated with the second profile. The server is further configured to set a plurality of terms of the money transfer based on the one or more first money transfer preferences and the one or more second money transfer preferences and stage the transfer of money from the first user to the second user based on the plurality of terms.
While multiple embodiments are disclosed, still other embodiments of the present invention will become apparent to those skilled in the art from the following detailed description, which shows and describes illustrative embodiments of the invention. Accordingly, the drawings and detailed description are to be regarded as illustrative in nature and not restrictive.
While the invention is amenable to various modifications and alternative forms, specific embodiments have been shown by way of example in the drawings and are described in detail below. The intention, however, is not to limit the invention to the particular embodiments described. On the contrary, the invention is intended to cover all modifications, equivalents, and alternatives falling within the scope of the invention as defined by the appended claims.
Embodiments of the present disclosure concern creating user profiles and forming associations between user profiles over a computer network to facilitate money transfers. Some embodiments concern a computer network that stores profile information for a plurality of user profiles and associates various profiles with one another based on user selections. The associations between user profiles can be permanent, permanent in that they exist before, during, and after the duration of each transfer. Furthermore, information from the each of the sender's and receiver's profiles can be used to automatically set the terms of each transfer without manual selection or offline negotiation. Other features are further discussed herein.
An agent's computer 16 may be located at a facility that is approved by a financial services organization to facilitate money transfers. For example, the agent's computer 16 may be located at a store or dedicated location that provides redemption services for money transfers. The agent's computer 16 may be operated by an agent at the approved receive location. The agent's computer 16 can communicate with the server 11, and a fifth user can interface with the agent. A sixth user can use the automatic teller machine 17 (or similar type of automated banking interface) to communicate with the server 11. It will be understood that a variety of other computing devices can electronically communicate with the server 11 in accordance with the various embodiments of the present disclosure.
The server 11 communicates with the plurality of computing devices 12-17 by sending and receiving commands, requests, notifications, data, and the like over one or more communication networks. The server 11 operates a money transfer service with a user profile networking feature. A plurality of users interfacing with the plurality of computing devices 12-17 to communicate with the server 11 can create a plurality of respective profiles. The plurality of users can selectively associate their profiles to share information and setup transfers. The plurality of profiles can include profile information that can be used to automatically determine the terms of one or more money transfers between the users. The server 11 may also deduct any commissions or fees associated with the staged transfers from the funds provided by the senders. These and other aspects are further discussed herein.
The server 11 may be housed and/or operated by or on behalf of the financial services organization that, among other functions, approves and coordinates the staging of money transfers, communicates with the plurality of computing devices 12-17, and facilitates redemption by the receiver in the staged transfer (e.g., accepts money from the sender and in turn delivers money to the receiver). In some embodiments, the server 11 is configured to automatically process staged transfers from the sender. In other embodiments, the server 11 provides information to a user at the financial services organization for review and approval. For example, the server 11 may be connected to a computer that provides an interface to a user at the financial services organization to review and approve or deny communications associated with the staging of money transfers. In some embodiments, the server 11 provides compliance functions for the staged money transfers.
The server 11 can include one or more processors 20 and one or more data structures 21 (e.g., volatile/non-volatile memory, hard disk drives, etc.). The data structures 21 can be used to store any information referenced herein. It will be understood that server 11, or a server as otherwise referenced herein, can include a plurality of networked computing devices that manage a proprietary platform, and is not necessarily limited to a single computing device with a processor 20 and data structure 21 as represented herein for convenience.
The transfer preference information 32 can include details on how the user would prefer to stage money transfers. For example, the transfer preference information 32 can include one or more preferred money send modes. The money send modes concern the method by which the sender can deliver money to the provider of the money transfer service. The different money send modes can include in-person transfer with an agent (e.g., at a retail or banking location), a remote transfer from an account (e.g., an inline transfer from a bank or checking account or a telephone call with an agent in which bank or credit card profile information is shared with the agent), or other mode of transferring money. In some cases, negative preferences can be specified, such as a prohibition on transfers to third parties on behalf of a receiver.
The transfer preference information 32 can further include a location of an in-person transfer with the agent. The transfer preference information 32 can further include minimum amounts for a money transfer and/or a limit on the amount of a money transfer. The transfer preference information 32 can include authorization for, or a prohibition of, recurring money transfers. The transfer preference information 32 can further include one or more preferred money receive modes. The money receive modes concern the method by which the receiver can receive money from the provider of the money transfer service. The different money receive modes can include in-person transfer with an agent (e.g., at a retail or banking location), a remote transfer to an account (e.g., an inline transfer to a bank account or a telephone call with an agent in which bank account information is shared with the agent), payment to a third party on the behalf of the receiver (e.g., to a company to which the receiver has an outstanding balance, i.e. a bill, or wishes to receive goods or services from the company), or other mode of transferring money. Multiple money send modes and multiple money receive modes can be identified by the user in the profile setup page 30. In some cases, the multiple modes will be ordered to indicate a first preference, a second preference as an alternative to the first preference, and possibly a third or more preferences. A preference order for multiple modes or other options can be useful for automatically setting the terms of a transfer where a first preference cannot be met, as further discussed herein.
The transfer preference information 32 can include a field for selecting which type of currency the user prefers to use when sending and/or receiving a money transfer. Multiple currency preferences can be entered, as well as a preference order as described previously. Other options for transfer preference information 32 can include default amounts of money to be sent and/or received, minimum and/or maximum amounts of money to be sent and/or received, a preferred agent location for in-person transfers, bank account information (e.g., bank account number and possible routing information) for one or more bank accounts, and/or credit card information for one or more credit card account.
It is noted that not all options for the transfer preference information 32 are shown on the profile setup page 30 or discussed herein, and other options are contemplated within the scope of this disclosure. In some cases, the transfer preference information 32 can allow a user to specify options that the user refuses to use, such that a transfer will not be staged in which the option is used. For example, a user can specify that the user refuses to send money to particular areas (e.g., one or more countries), refuses to transfer money to and/or accept money from particular entities (e.g., particular banks), refuses to use particular currencies, and/or any other option for specifying a refusal to agree to or otherwise refuse to participate with a particular term of a money transfer. It is further noted that a user may be able to not specify transfer preference information 32 for one or more of the preferences. For example, the user may not care which type of currency, delivery mode, and/or other term are used and may therefore leave corresponding fields blank or otherwise indicate a lack of a preference.
As each user of the plurality of users fills out the profile setup page 30 and sends the data to the server 11, the server 11 can create a profile for each respective user. As will be discussed further herein, the profile data can be stored on the server 11 and the profile information 31 and the transfer preference information 32 can be stored in association with the user profile. In this and other ways, a plurality of users can create a plurality of profiles, each of the profiles associated with profile information 31, transfer preference information 32, and/or other information.
A user can use the cursor 43 on the profile search page 40 to select one or more of the identified one or more profiles returned by the server 11. Clicking on any one of the identified one or more profiles may bring up some additional information (e.g., general location data such as city) while still withholding some profile information 31 and some or all transfer preference information 32. The user can select one or more of the identified one or more profiles returned by the server 11 to establish an association between the user's profile and the profile of the selected profile and/or setup a money transfer. In some embodiments, an established association may be required for users to view additional information of each other's profiles (e.g., beyond the name of the user). In some embodiments, an established association may be required by the money transfer service, operating the server 11, to facilitate a transfer of money between users. In some embodiments, a first user may only need to select a second user's profile in-order to establish an association between the first user's profile and the second user's profile. However, it may be preferable to require the second user to confirm the first user's request in order to establish an association between the profiles. In some other embodiments, a selection of a second user's profile by a first user, and not necessarily an established association between the profiles of the first and second users, may be required to facilitate a money transfer between the first and second users.
The first user may already have a profile and can accordingly direct the server 11 to send an invitation to the second user (e.g., via email address, SMS, via a message on a separate social networking platform) with a link to create a profile. The second user's profile can automatically be associated with the profile of the first user because the first user directed the server 11 to send the invitation to the second user to create a profile.
The profile home page 50 further includes a list of profiles of associated profiles 56. Each of the profiles on the list of associated profiles 56 can correspond to a respective profile for which the user selected the respective profile to establish an association, as described herein, or for which the user received a request from another user (now on the list) to establish an association between the profiles. As such, non-associated profiles are not referenced in the list of profiles of associated profiles 56.
The profile home page 50, and the list of associated profiles 56 in particular, can be used to initiate money transfers with a user of an associated profile. As shown in
The value designation of the transfer can be manually entered or automatically set. In the case of manual entry, the user can enter the value designation into the amount field 62 to indicate the amount of money that the user intends to transfer. In the case of automatic setting of the value designation, the value designation can be set based on one or more previous transfers between the same or other users, or the value designation can be automatically set based on previously entered preference information 32. In the case of preference information 32, a user may have a previously saved preference indicating a particular amount of money to transfer as the default amount, such that the amount is automatically set as the transfer amount when a transfer is initiated. In some cases, different default preference amounts can be specified for each associated profile. For example, Sam Sender may have set the default transfer amount to Adam Ashton to be $50.00 and the default transfer amount to Rick Receiver to be $100.00. These amounts can be automatically set as terms of the transfer when Sam Sender initiates a money transfer to either Adam Ashton or Rick Receiver. The user may review and then change the value designation that was automatically set before completing the transfer request.
As shown in
The done field 66 can be selected (e.g., with the cursor 43) when the user is satisfied with the settings for the money transfer. Upon selecting the done field 66, the settings of the money transfer window 60 can be transmitted to the server 11 to stage the transfer.
The flowchart of
The flowchart of
The flowchart of
The server 11 can send information (e.g., usernames and/or actual names) concerning the identified 87 one or more profiles to the computing device of the first user. After receiving the sent information concerning the identified 87 one or more profiles, the computing device can display the information. The information can comprise a list of usernames, actual names, and/or other information for the identified 87 one or more profiles. In some embodiments, some profile information for the identified 87 one or more profiles is still withheld, such as location information, contact information, and/or preferences. As discussed herein in connection with the profile search page 40, the first user can review 88 the information (e.g., a list of names) and select 89 one or more of the profiles. The selection 89 of the one or more profiles can be an affirmative step in requesting that an association be formed between the profile of the first user and the selected profile of the second user. Selecting 89 can comprise clicking on a name of the profile (e.g., username, actual name), highlighting the profile, or otherwise distinguishing the selected 89 profile from other identified 87 profiles.
In some embodiments, the selection 89 is sent to the server 11 and the server 11 associates the profiles of the first user and the second user, wherein the first user selected 89 the profile of the second user. In this embodiment, as shown by pathway 1 of the flowchart of
The selection 94 and the designation 95 can be sent from the computing device of the first user to the server 11. In some embodiments, the selection 94 and designation 95 are sent to the server 11 and the server stages 98 a transfer of the designated 95 transfer value from the first user to the second user. In such embodiments, as shown by pathway 1 of the flowchart of
Staging the transfer 98 can include automatically setting the terms of the transfer and/or accepting payment from the first user (e.g., deducting the designated 95 amount from a bank account listed for the first user). With the transfer staged 98, the server 11 can release 99 the money (corresponding to the designated 95 amount) to the second user or be paid to a third party on behalf of the second user in accordance with the terms of the staged 98 transfer. For example, if the mode of delivery is to deposit the money in the bank account of the second user, then releasing 99 the money can include executing the deposit. If the mode of delivery is to pay the money to a third party, such as a company to which the second user has an outstanding balance or wishes to receive goods or services from the company, then releasing 99 the money can include transferring the money to the third party (e.g., to an account for the company). If the mode of delivery is to make the money available for pick up with an agent, then the money can be made available with the agent for pick up and/or the agent can be notified of the authorization for the second user to pick up the money. The second user 74 can then receive 100 the money in a bank account, at an agent location, or through another mode of delivery per the set terms of the transfer.
While the flowchart of
In some cases, a first user, as a sender, may use the method of
Following the setting 112 of preferences based on the saved transfer preferences of the first user, the server 11 can then check 113 whether any terms of the transfer are not set. For example, the first user may not provide a preference for the mode of delivery of the money to the second user, type of currency, and/or other term. If all terms of the transfer are set 112, then the transfer can be staged 116. In this case, the transfer preferences of the second user are not used as the sender determines all the terms of the transfer. However, if one or more terms of the transfer are not set (e.g., no terms), as determined by check 113, then the server 11 references 114 saved transfer preferences for the second user and sets 115 any remaining (i.e. unset) terms of the transfer based on the second user's saved transfer preferences. The transfer is then staged 116 using the set 112, 115 terms. In case neither the first user nor the second user have saved preference information on which to set a particular term, then a query can be sent to either or both of the first user and the second user to specify the term.
It is noted that the server 11 can reconcile preferences between users such that the users do not need to negotiate the terms of the money transfer. Moreover, it is noted that the terms of the money transfer can be set without the first user being exposed to, or otherwise know of the preference information of the second user and/or the one or more set 112, 115 terms. Likewise, the second user may not be exposed to, or otherwise know of, the preference information of the first user and/or the one or more set 112, 115 terms. For example, the server 11 may be configured to withhold some of the sender's information from the receiver and/or withhold some of the receiver's information from the sender. The server 11 may be configured to withhold some of the sender's money transfer preferences from the receiver and/or withhold some of the receiver's money transfer preferences from the sender. The server 11 may be configured to withhold one, several, or all of the set 112, 115 terms of the money transfer from either of the sender or the receiver. For example, the server 11 may not provide an indication to the sender concerning the set mode of delivery of the money to the receiver, the currency, or other term. As such, some or all of the profile and/or preference information of the users can remain confidential while allowing a money transfer to be facilitated.
A method similar to that of
It will be understood that while a first user and a second user have been used as examples to demonstrate various aspects of this disclosure, these same functions can be used repeatedly to create profiles, associate profiles, and stage money transfers between any number of profiles (e.g., for a third user, a fourth user, a fifth user, etc.). It is further noted that the money transfers referenced herein can relate to a money transfer, facilitated by a money transfer service, from a sender (e.g., as a first user) to a receiver (e.g., as a second user) without a bilateral exchange of value between, or on behalf of, the sender and the receiver. As such, the transfer from the sender to the receiver can be a unilateral exchange of money from the sender to the receiver without an exchange of goods, services, or other thing of value in return to the sender.
The techniques described in this disclosure, including those of
When implemented in software, the functionality ascribed to a system, devices, and/or a server described in this disclosure may be embodied as instructions on a physically embodied computer-readable medium such as RAM, ROM, NVRAM, EEPROM, FLASH memory, magnetic data storage media, optical data storage media, or the like, the medium being physically embodied in that it is not a carrier wave, as part of control circuitry. The instructions may be executed by a processing component to support one or more aspects of the functionality described in this disclosure.
Various modifications and additions can be made to the exemplary embodiments discussed without departing from the scope of the present invention. For example, while the embodiments described above refer to particular features, the scope of this invention also includes embodiments having different combinations of features and embodiments that do not include all of the above described features.
This application is a continuation of U.S. patent application Ser. No. 17/247,550, filed Dec. 16, 2020, which is a continuation of U.S. patent application Ser. No. 16/222,520, filed Dec. 17, 2018, now U.S. Pat. No. 10,909,512, which is a continuation of U.S. patent application Ser. No. 13/957,186, filed Aug. 1, 2013, now patent Ser. No. 10/192,204. The disclosures of which are incorporated herein by reference in their entirety for all purposes.
Number | Date | Country | |
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Parent | 17247550 | Dec 2020 | US |
Child | 18660441 | US | |
Parent | 16222520 | Dec 2018 | US |
Child | 17247550 | US | |
Parent | 13957186 | Aug 2013 | US |
Child | 16222520 | US |