Patent Application
20180218311
The present invention relates generally to in-store fulfillment for retail stores and, more particularly, to a system for improving order batching using location information of items in a retail store and method of using same.
In general, order fulfillment may refer to a complete process from point-of-sales inquiry to delivery of an item or product to a customer. In the context of a physical store, in-store fulfillment may refer to a process from receiving a customer notification, e.g., ordering an item or product via the Internet, for store pick up or delivery to the customer. This process may require a number of tasks including, for example, locating the item in the store's inventory, moving the item to a point of sales of the retail store, and staffing to ensure there is manpower to consummate the sale when the customer arrives at the retail store.
Current in-store picking involves global integrated fulfillment (GIF) systems that batch orders based on their priority (due time and order placement time) with static constraints such as a maximum number of orders in one pick-walk by staff of the retail store. These batch orders are limited by time of day and are known in advance. The batch orders are separated by load number (e.g., truck) and due times (e.g., 9:00 a.m.) and the separate orders are batched into different commodities or items (e.g., frozen). A staff or “picker” receives a number of batch orders and then walks through the retail store to retrieve the items and fill a tote with the items from the batch orders on a first-come-first basis.
Traditionally, store systems use sequence numbers of items to identify the pick sequence for a given set of orders. However this may involve inefficient use of the picker in walking the retail store to retrieve the items.
It is, therefore, desirable to provide a new system and method that improves order batching using location information of items in a retail store. It is also desirable to provide a new system and method that uses exact item location using (X, Y) co-ordinates for improving batching of orders to generate optimal pick paths within the retail store. It is further desirable to provide a new system and method that uses XY data to provide an optimal pick path for picking the items/products within the retail store. Thus, there is a need in the art to provide a system for improving order batching using location information of items in a retail store and method of using same that meets at least one of these desires.
Accordingly, the present invention provides a system including a computing device configured to provide output to a user device. The computer system is configured to receive a plurality of orders having one or more items, to separate the orders by load number and due times, and to batch the separate orders into different commodities. The computer system is also configured to generate an optimized pick path through a retail store to pick the one or more items according to an optimization algorithm that generates the optimized pick path based on item location of the one or more items within the batched orders of the different commodities. The computer system is further configured to obtain a store map, the store map being indicative of a layout of the retail store, and to transmit a representation of the store map and the optimized pick path to the user device, and to display the store map overlaid with the optimized pick path on a graphical display of the user device.
In addition, the present invention provides a method including the steps of receiving, by a computing device, a plurality of orders having one or more items, separating, by the computing device, the orders by load number and due times, and batching, by the computing device, the separate orders into different commodities. The method also includes the steps of generating, by the computing device, an optimized pick path through a retail store to pick the one or more items according to an optimization algorithm that generates the optimized pick path based on item location of the one or more items within the batched orders of the different commodities. The method further includes the steps of obtaining, by the computing device, a store map, the store map being indicative of a layout of the retail store, transmitting, by the computing device, a representation of the store map and the optimized pick path to the user device, and displaying the store map overlaid with the optimized pick path on a graphical display of the user device.
Further, the present invention provides one or more non-transitory computer-readable storage media, having computer-executable instructions embodied thereon, wherein when executed by at least one processor cause the processor to receive a plurality of orders having one or more items, to separate the orders by load number and due times, and to batch the separate orders into different commodities. The computer-executable instructions also cause the processor to generate an optimized pick path through a retail store to pick the one or more items according to an optimization algorithm that generates the optimized pick path based on item location of the one or more items within the batched orders of the different commodities. The computer-executable instructions further cause the processor to obtain a store map, the store map being indicative of a layout of the retail store, and to transmit a representation of the store map and the optimized pick path to the user device, and to display the store map overlaid with the optimized pick path on a graphical display of the user device.
One advantage of the present invention is that a new system and method is provided for improving order batching using location information of items in a retail store of a large retailer. Another advantage of the present invention is that the system and method provides a way to use exact item information using (X,Y) coordinates, henceforth called XY location, for improving batching of orders to generate optimal pick paths within a retail store. Yet another advantage of the present invention is that the system and method uses actual XY information of items locations (in-place of sequence numbers) for generating accurate pick-paths within the retail store. Still another advantage of the present invention is that the system and method provides more accurate savings calculation as accurate item positions are available. A further advantage of the present invention is that the system and method uses XY data to provide an optimal picking path for items within the retail store.
Other features and advantages of the present invention will be readily appreciated, as the same becomes better understood, after reading the subsequent description taken in conjunction with the accompanying drawings.
Non-limiting and non-exhaustive embodiments of the present invention are described with reference to the following figures, wherein like reference numerals refer to like parts throughout the various views unless otherwise specified.
Corresponding reference characters indicate corresponding components throughout the several views of the drawings. Skilled artisans will appreciate that elements in the figures are illustrated for simplicity and clarity and have not necessarily been drawn to scale. For example, the dimensions of some of the elements in the figures may be exaggerated relative to other elements to help to improve understanding of various embodiments of the present invention. Also, common but well-understood elements that are useful or necessary in a commercially feasible embodiment are often not depicted in order to facilitate a less obstructed view of these various embodiments of the present invention.
In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention. It will be apparent, however, to one having ordinary skill in the art that the specific detail need not be employed to practice the present invention. In other instances, well-known materials or methods have not been described in detail in order to avoid obscuring the present invention.
Reference throughout this specification to “one embodiment”, “an embodiment”, “one example” or “an example” means that a particular feature, structure or characteristic described in connection with the embodiment or example is included in at least one embodiment of the present invention. Thus, appearances of the phrases “in one embodiment”, “in an embodiment”, “one example” or “an example” in various places throughout this specification are not necessarily all referring to the same embodiment or example. Furthermore, the particular features, structures or characteristics may be combined in any suitable combinations and/or sub-combinations in one or more embodiments or examples. In addition, it is appreciated that the figures provided herewith are for explanation purposes to persons ordinarily skilled in the art and that the drawings are not necessarily drawn to scale.
Embodiments in accordance with the present invention may be embodied as an apparatus, method, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment (including firmware, resident software, micro-code, etc.), or an embodiment combining software and hardware aspects that may all generally be referred to herein as a “module” or “system.” Furthermore, the present invention may take the form of a computer program product embodied in any tangible media of expression having computer-usable program code embodied in the media.
Any combination of one or more computer-usable or computer-readable media (or medium) may be utilized. For example, a computer-readable media may include one or more of a portable computer diskette, a hard disk, a random access memory (RAM) device, a read-only memory (ROM) device, an erasable programmable read-only memory (EPROM or Flash memory) device, a portable compact disc read-only memory (CDROM), an optical storage device, and a magnetic storage device. Computer program code for carrying out operations of the present invention may be written in any combination of one or more programming languages.
Embodiments may also be implemented in cloud computing environments. In this description and the following claims, “cloud computing” may be defined as a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned via virtualization and released with minimal management effort or service provider interaction, and then scaled accordingly. A cloud model can be composed of various characteristics (e.g., on-demand self-service, broad network access, resource pooling, rapid elasticity, measured service, etc.), service models (e.g., Software as a Service (“SaaS”), Platform as a Service (“PaaS”), Infrastructure as a Service (“IaaS”), and deployment models (e.g., private cloud, community cloud, public cloud, hybrid cloud, etc.).
The flowchart and block diagrams in the flow diagrams illustrate the architecture, functionality, and operation of possible implementations of systems, methods, and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which includes one or more executable instructions for implementing the specified logical function(s). It will also be noted that each block of the block diagrams and/or flowchart illustrations, and combinations of blocks in the block diagrams and/or flowchart illustrations, may be implemented by special purpose hardware-based systems that perform the specified functions or acts, or combinations of special purpose hardware and computer instructions. These computer program instructions may also be stored in a computer-readable media that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable media produce an article of manufacture including instruction means which implement the function/act specified in the flowchart and/or block diagram block or blocks.
Several (or different) elements discussed below, and/or claimed, are described as being “coupled”, “in communication with”, or “configured to be in communication with”. This terminology is intended to be non-limiting, and where appropriate, be interpreted to include without limitation, wired and wireless communication using any one or a plurality of a suitable protocols, as well as communication methods that are constantly maintained, are made on a periodic basis, and/or made or initiated on an as needed basis.
With reference to the FIGS. and in operation, the present invention provides a system 100, methods and computer product media that facilitate order batching using location information of items in a retail store of the retailer. In particular, the present invention uses exact item information using (X,Y) coordinates, henceforth called XY location, for improving batching of orders to generate optimal pick paths within a retail store.
For clarity in discussing the various functions of the system 100, multiple computers and/or servers are discussed as performing different functions. These different computers (or servers) may, however, be implemented in multiple different ways such as modules within a single computer, as nodes of a computer system, etc. . . . The functions as performed by the system 100 (or nodes or modules) may be centralized or distributed in any suitable manner across the system 100 and its components, regardless of the location of specific hardware. Furthermore, specific components of the system 100 may be referenced using functional terminology in their names. The function terminology is used solely for purposes of naming convention and to distinguish one element from another in the following discussion. Unless otherwise specified, the name of an element conveys no specific functionality to the element or component.
Referring to
. The system 100 includes a computing device 104, e.g., server, associated with a service provider 102. The service provider 102 may provide a service related to order fulfillment for one or more customers, such as in-store fulfillment for the retail store 106. For example, the service may include a set of related software and/or hardware functionalities that, together with certain policies set by the service provider 102, enable the retail store 106 to manage an inventory 108 and staff 109 associated with a facility 110 of the retail store 106 in filling fulfillment demands.
In some embodiments, the computing device 104 may receive an order 116 from a first user or customer, such as a user device 118 used by a user or customer 112, for in-store pickup of the first item by the customer 112 at the store, such as the retail store 106, or for delivery of the first item to the customer 112. For example, the customer 112 may install and execute a software application on the user device 118, which may be a smartphone for example, and place the order 116 via such software application. The software application may be provided by the service provider 102. The first item may include one or more items or products and/or one or more services. The order 116 may or may not indicate a planned arrival time of customer 112.
The computing device 104 may also receive location information 117 from the user device 118 of the customer 112. The location information 117 may indicate geographic location of the user device 118 in the form of, for example, global positioning system (GPS) coordinates or a street address. Based on the location information 117, the computing device 104 may determine a location of the customer 112. The computing device 104 may also receive one or more other orders from one or more other customers (not shown) for delivery or in-store pickup at the retail store 106. In other words, there may be plural orders received by the computing device 104 for delivery or in-store pickup at the retail store 106, including the order 116 from the customer 112 and at least one other order from another customer.
In some embodiments, the computing device 104 may receive data and/or information related to the customer 112 from the user device 118 via a network 120. The network 120 enables the computing device 104 to exchange information with the user device 118. The network 120 may include wired and/or wireless networks that enable communications between the various computing devices described in the system 100. In some embodiments, the network 120 may include local area networks (LANs), wide area networks (WAN), mobile telephone networks (MTNs), and other types of networks, possibly used in conjunction with one another, to facilitate communication between the various computing devices (e.g., computing device 104 and user device 118). The user computing device or user device 107, 118 may be a mobile or desktop computer, a personal data assistant (PDA), an internet appliance, an internet enabled mobile phone, a server or any other computing device configured with a network connection.
In some embodiments, the computing device 104 may receive an update of the location of the customer 112 and estimate a revised arrival time of the customer 112 based at least in part on the update of the location of the customer 112. For example, the computing device 104 may continuously or periodically track the location of the customer 112 on his way to the retail store 106 by receiving continuous or periodic location information 117 from the user device 118. The computing device 104 may then re-prioritize the fulfillment of the plural orders for in-store pickup based at least in part on the revised arrival time of the customer 112. It should be appreciated that methods and systems for in-store fulfillment prioritization based on customer location is disclosed in U.S. Patent Application Publication No. 2016/0092969, the entire disclosure of which is expressly incorporated by reference.
In some embodiments, in the fulfillment of the plural orders for in-store pickup or delivery, the computing device 104 may determine a fulfillment queue 122 based at least in part on the number of orders and the due time and order place time. The computing device 104 may transmit the fulfillment queue 122 to a user computing device 107 associated with the retail store 106. It should be appreciated that the fulfillment queue 122 receives batch orders that limited by time of day and are known in advance.
An exemplary retail store 106 is illustrated in
The computing device 104 may also store location information corresponding to departments, product categories, product types, etc. The in-store location information may include one or more of, a 3-dimensional coordinate, a 2-dimensional coordinate, department identifier, section identifier, an aisle number, a row number, a display fixture identifier, a display container identifier, shelf height, and the like. In some embodiments, the location information is determined based a planogram of the shopping facility space. In one embodiment, the location information is based on (X, Y) coordinates, henceforth called XY location. In one embodiment, each item has an XY coordinate for its location within the retail store 106. It should be appreciated that the location information is stored in a database to be described.
Referring now to
The processing device 128 can include memory, e.g., read only memory (ROM) and random access memory (RAM), storing processor-executable instructions and one or more processors that execute the processor-executable instructions. In embodiments where the processing device 128 includes two or more processors, the processors can operate in a parallel or distributed manner. The processing device 128 can execute the operating system of the user computing device 107, 118.
The user interface 130 is a device that allows a user to interact with the user computing device 107, 118. While one user interface 130 is shown, the term “user interface” can include, but is not limited to, a touch screen, a physical keyboard, a mouse, a microphone, and/or a speaker. The communication device 132 is a device that allows the user computing device 107, 118 to communicate with another device, e.g., the server computing device 104 via the network 120. The communication device 132 can include one or more wireless transceivers for performing wireless communication and/or one or more communication ports for performing wired communication. The memory device 134 is a device that stores data generated or received by the user computing device 107, 118. The memory device 134 can include, but is not limited to, a hard disc drive, an optical disc drive, and/or a flash memory drive.
The GPS 136 is a device that determines a location of the user computing device 107, 118 by communicating with a plurality of GPS satellites. The GPS 136 can perform known triangulation techniques to determine the GPS coordinates of the user computing device 107, 118. It should be appreciated that while a GPS 136 is shown, any other suitable component for determining the location of the user computing device 107, 118 can be implemented.
The display 138 of the user computing device 107, 118 may be a graphical user interface (GUI) that displays information to be described. The GUI further includes a plurality of input objects which allow the user to provide commands to the user computing device 107, 118. In some embodiments, the system 100 may return an item or product waypoint corresponding to an item or product in the retail store 106, each item waypoint indicating a physical location of a specific item in the retail store 106. The display 138 can display the item waypoints to the user via the GUI. In some embodiments, the item waypoints can be displayed in a store map of the retail store 106. In some embodiments, the server computing device 104 can return a map of the retail store 106 and waypoints corresponding to the items or products and map to the user computing device 107. The user computing device 107 can display the store map, such that the waypoints are displayed in the map. It should be appreciated that, in some embodiments, the user interface 130 and the display 138 may be one in the same.
Referring to
The communication device 142 is a device that allows the server computing device 104 to communicate with another device, e.g., the user computing device 107, 118, via the network 120. The communication device 142 can include one or more wireless transceivers for performing wireless communication and/or one or more communication ports for performing wired communication. The communication device 142 is accessible to the processing device 140.
The memory device 144 is a device that stores data generated or received by the server computing device 104. The memory device 144 can include, but is not limited to a hard disc drive, an optical disc drive, and/or a flash memory drive. Further, the memory device 144 may be distributed and located at multiple locations. The memory device 144 is accessible to the processing device 140. In some embodiments, the memory device 144 stores the database 146.
The modules 148, 150, 152, 154, 156 include software and/or hardware modules implementing the methods disclosed herein. In some embodiments, the modules 148, 150, 152, 154, 156 and data of the modules 148, 150, 152, 154, 156 are implemented or accessed by the server computing device 104 or some other entity that provides an interface to the modules 148, 150, 152, 154, 156.
The database 146 may include data for items or products located in the retail store 106. Accordingly, the server computing device 104 may host or access the database 146 of items located in the retail store 106. The database 146 may store a plurality of items or product records. The item records may have one or more brands associated therewith. A brand for an item may represent the manufacturer, seller, importer, or the like for a product and/or a manufacturer of a component part of a product, or other reference to an entity participating in the production and offer for sale of an item or product.
The database 146 may include map data for a map of the retail store 106. Accordingly, the server computing device 104 may host or access the database 146 for a map of the retail store 106. The database 146 may store a plurality of maps for a plurality of retail stores 106. It should be appreciated that each map is produced from a CAD drawing of each retail store 106.
The database 146 stores maps corresponding to different retail locations of the retail stores 106. Each map can be divided into a plurality of regions. A region can describe any type of boundary in the retail location. For instance, in the supermarket setting, a region can refer to a section, e.g., deli or frozen foods, one or more aisles, e.g., aisle, a checkout station, and/or a bank of checkout stations. In some embodiments, the regions may be defined by a collection of geospatial coordinates, e.g., GPS coordinates. Additionally, each map may have metadata associated therewith. Furthermore, for each retail location, the database 146 may store item locations for the items sold at the retail location 106. In one embodiment, the item location may be an XY coordinate in the retail store 106. Each product has an aisle location which has a GPS coordinates or a relative location, e.g., “Brand X Cereal” is located at aisle nine, 50 feet from the front of the aisle. The map is a CAD drawing that is processed into a scalable vector graphic (SVG). It should be appreciated that, when the aisle location of an item is changed to a new aisle, the location inherently changes as well because the aisles are fixed to locations. It should also be appreciated that, as used herein, the term “map” may refer to a digital representation of the layout of the corresponding store location of the retail store 106.
In some embodiments, the database 146 stores item waypoints indicating physical locations of the items sold by the retailer in a particular or specific retail store 106 operated or associated with the retailer. For example, the database 146 may store the location of “milk” in the retail store 106 operated or associated with the retailer.
The database 146 may be configured to store waypoints for specific items and generic items. For example, the database 146 may be configured to store waypoints indicating the location of “ice cream,” a generic item, and the location of “Brand X ice cream,” a specific item. It should be noted that a waypoint corresponding to a generic item or specific item may be represented using a starting location and ending location. For example, a waypoint corresponding to “ice cream” may indicate where the ice cream section begins and where the “ice cream” section ends. Similarly, a waypoint corresponding to “Brand X ice cream” may indicate where the Brand X′s ice cream begins and ends. It should be appreciated that when a specific item is a species of a generic item, e.g., Brand X ice cream is a species of “ice cream,” the waypoint corresponding to a specific item may be wholly contained within the waypoint corresponding to the generic item. It should further be appreciated that one system or database links products to aisles and the other system or database links aisles to locations, which are both combined to get locations for items in the aisles.
As discussed, the processing device 144 may execute the store locator module 150. The store locator module 150 receives a location from the user computing device 107 and determines one or more store locations of the retail store 106 corresponding to the received location. In some embodiments, the store locator module 150 queries the database 146 of store locations with the received location and receives the store location of the retail store 106 that correspond to the received location.
The item locator module 152 receives an input of items to be located in the retail store 106 and determines item waypoints corresponding to one or more items or products. In some embodiments, the product locator module 152 queries the database 146 with the items and a store location (which may have been determined by the store locator module 150) and receives item waypoints indicating a location of the items indicated in the retail store 106 corresponding to the store location.
Once the item locator module 152 has determined the various waypoints, e.g., item waypoints, the item locator module 152 may provide the item waypoints to the user computing device 107, such that the user computing device 107 can display the item waypoints. It should be appreciated that the user computing device 107 can display the item waypoints in an electronic store map for the retail store 106.
The map generation module 154 can generate maps for each map stored in the database 146 or can generate a map upon receiving a request for a map for a particular location of the retail store 106 from a requesting device, e.g., a user computing device 107. For purposes of explanation, the description of the map generation module 154 assumes that the maps are generated in response to a request for a map for a particular location of the retail store 106. It should be appreciated that the techniques described herein can be modified to generate maps for all of the retail locations in the database 146 at defined intervals, e.g., every 15 minutes.
The map generation module 154 can receive a request to generate a map for a particular retail location. In response to the request, the map generation module 154 retrieves a map corresponding to the particular retail location from the database 146. Furthermore, the map generation module 154 can receive inputs for each region of the retail location from the system 100. For example, the map generation module 154 can receive inputs indicating (L, R, P) from the system 100, where L is the retail store location, R is a region of the retail location, and P is a product in the region R. The map generation module 154 receives these inputs for each of the regions in the particular retail location. It should be appreciated that the map generation module 154 only knows the aisle locations for the items and nothing about the items themselves.
In some embodiments, the map generation module 154 may be further configured to obtain a map corresponding to the location of the retail store 106. The map generation module 154 can obtain the map from the database 146. In some of these embodiments, the map generation module 154 can provide the map and the item waypoints to the user computing device 107. In other embodiments, the map generation module 154 can render the map with one or more waypoints displayed therein. In these embodiments, the map generation module 154 may use the locations indicated by the various waypoints to determine locations in the map where the graphical icons should be displayed. The map generation module 154 can then insert the graphical icons at the determined locations. The map generation module 154 can provide the rendered image to the user computing device 107.
The path generation module 156 determines an optimized pick path or route to pick the items in the batched orders of the different commodities. The path determination module 156 generates an optimized pick path through the retail store 106 to pick the one or more items according to an optimization algorithm that generates the optimized pick path based on item location of the one or more items within the batched orders of the different commodities. In some embodiments, the path generation module 156 is configured to optimize the route or pick path to minimize the amount of distance traveled and/or the amount of time spent traveling through the retail store 106 to pick the items.
The system 100 links the server computing device 104 to transmit and provide a physical location of the items in the retail store 106. The store map is overlaid with icons or waypoints and optimized pick path on the display 138 of the user computing device 107. The store map represents the retail store 106 and the waypoints for the items and navigation path are positioned overlaid on the store map to designate a physical location of the items in the retail store 106. It should be appreciated that the store map is a full-screen map and the items are displayed along the path or in an item/product information section on the store map such that a waypoint and pick path for each item will appear on the store map.
Referring to
Referring to
savij=di+dj−dij
di=distance travelled to pick all items in order i
dj=distance travelled to pick all items in order j
dij=distance travelled to pick all items in order j and order i as well.
The optimization algorithm starts in block 180 with Item-Aisle mapping by finding the four (4) corner points of the retail store 106 and dividing the two dimensional array of the retail store 106 (array with 1s and 0s) into small grids with some configurable width and height. The optimization algorithm, for each aisle (cluster of modules), based on their bay types and aisle types, marks them as obstacles (1) in the 2-dimensional array and the rest is free space (0) as Aisle-Block XY data in block 182 and Blockers in block 184. The optimization algorithm includes iterating through all picks points (mid point of width of bay), which are before each bay. The optimization algorithm includes running an algorithm with shortest path or distance heuristics by giving the source and destination pick points in block 186. The optimization algorithm produces item-item precomputed distances in block 188. The optimization algorithm uses any known batching algorithm in block 190 or any pick path routing algorithm in block 192 to generate the optimized pick path.
The optimization algorithm is used to calculate di using XY data as follows:
Algorithm 1 Picking Optimizer
1. procedure G
2: randomSolutionList=generateRandomSolutions(itemList, XYdata),
3: topSolutions=getTopSolutions(randomSolutionList);
4: while not converged or finite steps do;
5: solutionList=getNextGeneration(XYdata, topSolutions); and
6: topSolutions=getTopSolutions(solutionList)
The method randomly generates valid complete pick path solutions and getNextGeneration.
Referring to
Referring to
The present invention has been described in an illustrative manner. It is to be understood that the terminology, which has been used, is intended to be in the nature of words of description rather than of limitation.
Many modifications and variations of the present invention are possible in light of the above teachings. Therefore, within the scope of the appended claims, the present invention may be practiced other than as specifically described.
