Embodiments of the present invention generally relate to analyzing data obtained from a network and, in particular, analyzing information obtained from one or more social networks.
Generally speaking, a social network is a social structure made up of a set of actors (such as individuals or organizations) and the dyadic ties between these actors. (See http://en.wikipedia.org/wiki/Social_network). In the context of the Internet and other networks, a social network may be viewed as a set of social relations that link people through a network. Exemplary social networks include, for example, the Facebook social network, Twitter, Google+ (also known as Google Circles), LinkedIn, as well as various information or photo sharing sites such as Flickr and Pinterest.
Analyzing and presenting data obtained across more than one of these social network may be difficult. Each social network may use its own proprietary format for the data they expose through their respective interfaces. A consumer of this data whose goal is to gain a holistic view of one or more user's data across multiple social networks must manually compare the data elements obtained from each social network. This process is cumbersome to say the least. As a result, there is a need to normalize data obtained from a plurality of social networks so analysis and presentation across multiple social networks may be made easier.
In addition, there is class of software known as internet safety software that includes parental control and reputation protection that typically gather information about a user's online activity—including activity on social networks. These types of safety software, however, do not have a way to assess aggregate risk to a user based on an analysis of data associated with the user from the Internet and/or one or more social networks. Aggregating risk could allow easier comprehension of risk to an online user.
In accordance with the disclosures herein, various embodiments of a system, method and computer program product for assessing an aggregate risk score for a user of a social network's online activities are described. The system may include an interface that is adapted to obtain information about online activities concerning (or relating to) a subject via a network such as the Internet. An analyzing component may be provide that is adapted to analyze the collected information in order to find one or more potential dangers to the subject (these potential dangers may be referred to as “warnings”). The analyzing component may then associate a severity level to each identified potential danger and then assigning a weight to each identified potential danger based on its associated severity level and the current age of the identified potential danger (e.g., the difference in time from between the date the potential danger was posted to the Internet and the current date or date that the danger was identified by the social network analyzer). Next, the analyzer may aggregate the weighted identified potential dangers in order to obtain an aggregate online risk score for the subject.
In one embodiment, a notification containing the aggregate risk score may be sent from the system to the subject (and/or other authorized party) via the network. As additional option, the system may afford the subject and/or other authorized party access to the aggregate risk score and may even display the aggregate risk score to the subject (and/or authorized party) via the network.
Embodiments of the system may also be implemented so that information is obtained from one or more social networks coupled to the network. In these embodiment, it may be especially useful to normalize the information obtained from the social networks in order to present a unified set of data for analysis in determining the aggregate risk score.
Potential dangers may include warnings associated with strangers which may be identified by determining whether the author of the information (such as, e.g., a person making an online statement comprising the warning) is a friend within a social network/social graph of the subject. Potential dangers may also include warnings associated with weak friends to the subject. The analysis to identify weak friend warnings may comprise identifying a number of friends in a social network held in common between the subject and an author of the obtained information, and then determining whether the identified number equals and/or exceeds a predetermined threshold number of friends. Potential dangers may also include postings or messages containing words and phrases on a blacklist of suspect or high-risk words including, for example, phone numbers of the subject, drugs-related references, and profanity-related references for example.
In addition, various embodiments of a system, method and computer program product for normalizing data obtained from a plurality of social networks coupled to a network such as the Internet are also disclosed herein. Such a system may include an interface that is adapted to access a plurality of social networks via a network. The system may also have one or more social network adapters that are adapted to obtain information associated with a user's account from each of the social networks. The information that is obtained from each social network may include personal information about with the user as well as social graphs of the user that map the user to his or her friends (and other entities). A data analyzer may be provided to compare the personal information obtained from the plurality of social networks to determine a normalized set of personal information for the user. The data analyzer may also be adapted to compare the social graphs to determine a normalized set of friends associated with the user. A data store is also provided to store the normalized set of personal information and friends associated with the user.
Accessing the plurality of social networks may be performed using a plurality of interfaces with each interface associated with a corresponding social network of the plurality of social networks. In some embodiments, a social graph may comprise a plurality of nodes including a node for the user as well as a plurality of nodes for friends of the user. When comparing the social graphs, the system may determine a degree of matching between similar friend nodes of the plurality of social graphs and then identify a set of maximum common subgraphs shared between the plurality of social graphs. For each pair of shared friend nodes in the set of maximum common subgraphs, the system may then add a friend to a set of normalized friends that are associated with the user. In addition, a friend may also be added for the set of normalized friends for each node found in the social graphs that is found to be unshared with any of the other social graphs.
Embodiments of the comparison may be conducted via the calculation of Levenshtein distance between similar items information between the social networks—including personal information and social graph nodes.
With reference to
The social network analyzer 100 may also be provided with a social network application protocol interface 204 (“social network API”) for communicating with various social networks 104a, 104b, 104c, 104d. As shown in
The social network analyzer 100 may also include a data analyzing component 208 (“data analyzer”) that is adapted to perform various analyses on the data collected by the social network API 204 and social network adapters 206206a, 206b, 206c, 206d from the various social networking sites. For example, the data analyzer 208 may be implemented (either alone or in conjunction with the social network adapters) in order to perform various procedures in order to normalize and map the collected data as set forth herein.
The social network analyzer 100 may be provided with or coupled to a data storage device 210 (the “normalized database”) in which data may be stored and retrieved by the social network analyzer 100. Data stored in the data storage device 210 may include the raw data retrieved from the social network sites, data normalized and/or mapped by social network analyzer, as well as data created during analysis and presentment post-normalization. The social network analyzer 100 may also include an analytics API 212 that allows other applications and users to access, retrieve and store data in the storage device 210. Thus, via the analytics API 212, outside applications and third party users may obtain access to the data stored in the storage device for analysis and presentation. In one embodiment, the analytics API X0X512 may be accessible to users and other third parties via the network 102.
The returned data is typically provided in a propriety format or arrangement that may be unique to the given social network (see paths 310, 312). Accordingly, the social network analyzer 100 is adapted to convert or modify the returned data so that the data collected from the various social networks is conformed to a unified model that allows the data from the various sources to be combined together into a unified data set for the associated individual. With reference to
Generally speaking, the normalization of the data obtained from each social network involves mapping the various data elements of the collected data to a normalized data model. An exemplary normalized social network data model 400 is depicted in
The Social Network Item 402 is a base attribute from which other core attributes may derive. The Social Network Item 402 may include two properties or sub-elements: SiteName and NetworkIdentifier. SiteName identifies the social network from which the data was obtained. Typically, the SiteName may comprise an alpha-numeric character string uniquely associated with the corresponding social network. As an example, the SiteName for the Facebook social network 104a may simply be the character string “facebook.” The NetworkIdentifier uniquely identifies data in the associated social network and, typically, identifies a unique identifier (“unique ID”) of a particular core attribute—such as, for example, a particular user/entity. In one embodiment, the Network Identifier may comprise the URL of the social network (e.g., www.facebook.com, www.twitter.com, etc.)
As indicated in
User Data attribute 404 of the normalized data model may be used to represent a particular user. The UserData attribute 404 may comprise a number of properties including, for example: (i) Full Name, (ii) Age; (iii) ImageUrl; (iv) Gender; (v) ProfileUrl; and (vi) Location.
Comment Data 406 may be used to represent a comment posted to a social network and may include the following properties: (i) Text; (ii) Comment Date; and (iii) FromNetworkIdentifier. The FromNetworkIdentifier property uniquely identifies the author of the comment.
The Post Data attribute 408 may be used to represent a post on a social network. Post Data 408 may include the following properties: (i) Message; (ii) DatePosted; (iii) PostType; and (iv) ActorNetworkIdentifier. The PostType property identifies the type of post (e.g., a wall post, blog post, etc.) The ActorNetworkIdentifier property uniquely identifies the author of the post.
Photo Data 410 may be used to represent a photo found on a social network. The Photo Data 410 attribute may include the following properties: (i) Caption; (ii) NetworkDateCreated; (iii) NetworkDateModified; and (iv) ImageUrl. The ImageUrl property refers to the public URL of the image on the social network.
Table 1 provides a summary of the various properties of the attributes shown in
A Levenshtein-type distance analysis may be used to compare the user names of the user data obtained from each of the social networks. In the example depicted in
The similarity of data analysis 512 may be used to compare various aspects of the user data collected from the plurality of social networks. For example, similarity analysis may be conducted to determine the similarity (or, at least, a degree of similarity) between comparable aspects of the user data such as, for example, a similarity comparison between date of birth information, phone numbers, and/or various location information (e.g., geographic location, network location, temporal location) obtained from the collected user data. The greater the similarity (or degree of similarity) between the collected sets of user data, the data mapper may determine that the more likely the various sets of user data obtained from the plurality of social networks are associated with a single person/entity. Continuing with the previously discussed John/Johnny example, if the phone numbers, birthdays and/or location information associated with the user name “John” obtained from Facebook is the same as that for “Johnny” obtained from Twitter, the higher the likelihood that “John” and “Johnny” are the same person. On the other hand, if the phone numbers, birthdays and/or location information are different, than the less likely the user data of “John” and “Johnny” are associated with the same person. It should be understood that this similarity analysis may be performed to provide some sort of degree of similarity (e.g., a percentage or rank of similarity) rather than a simple binary analysis (i.e., “match”/“does not match”). For example, if the date of birth information from the user data for “John” is “Jun. 23, 1980” while the date of birth information from the user data for “Johnny” is “June 23” but does not indicate the year, the similarity of data analysis 512 may still assign a percentage or other degree of confidence indicating a relatively strong similarity between the two birthday dates.
In operation 508, the data mapper 506 analyzes each of the provided social graphs 602, 604 to assign weights to the nodes of the social graphs in order indicate the degree of match of each friend found present in the two social graphs. This operation is further discussed with reference to
Using the two illustrative social graphs depicted in
For those nodes in one social graph that are determined not to have an exactly matching node in the other social graph, the data mapper 506 may assign a value lower than “1” to these nodes with decreasing values indicating a lower probability of a match between the two nodes. For example, in
After weights have been assigned to the node/nodes-pairs, the data mapper may then analyze the social graphs 702, 704 in operation 510 to identify the set of maximum common subgraphs based on the determined weights (per operation 508) in the social graphs. In the two exemplary social graphs of
In operation 512, the data mapper 506 iterates through the subgraphs in the set of maximum common subgraphs found between the two social graphs 702, 702 in operation 510 and calculates the total weight in each subgraph. Continuing with example depicted in
For each common subgraph 802, 804, the average weight of the nodes comprising the subgraph is calculated by dividing the sum of the weights of the nodes in the subgraph by the number of nodes in the that subgraph. For example, the average node weight in the four-node subgraph 802 is 0.875 ((sum weight of nodes of subgraph)/(number of nodes in subgraph)=3.5/4=0.875) and the average node weight in the two-node subgraph 804 is 1 ((sum weight of nodes of subgraph)/(number of nodes in subgraph)=2/2=1).
In decision 514, the average weight of each common subgraph is compared by the data mapper against a threshold value. If the average node weight for any of the common subgraphs is determined in decision 514 to be less than the threshold, then the YES path is followed to operation 516. In operation 516, the nodes with lower weights are removed from the common subgraphs. These removed lower-weight nodes as well as any unpaired/matched nodes from the analyzed social graphs are stored as separate friends in the unified social graph data model. In operation 518 the remaining portion of the common subgraph(s) are stored as a single, normalized social graph. Similarly, if in decision 514, the average node weight for all of the common subgraphs are determined to be greater or equal than the threshold, then the NO path is followed to operation 520 in which all of the nodes of the common subgraphs are stored as the single, normalized social graph (with any unmatched nodes being stored as separate friend nodes in the combined, normalized social graph).
Continuing with the illustrative embodiment depicted in
In addition, the social network analyzer 100 may also include a risk score analyzing component 900 (“risk score analyzer”) that is adapted to perform various analyses on data collected from the network 102 about a person or entity involved in social networking. In accordance with one embodiment, the risk score analyzer 900 may be implemented or be combined with at least a part of the data analyzer/mapper 208 depicted in
The risk score analyzer 900 may be used to provides a means for assessing the level of risk of a person's activities online in the aggregate by calculating a risk score for the person's online activities. The risk score analyzer 900 may use the following inputs in order to calculate such as risk score:
The risk score analyzer 900 may use at least a portion of these inputs to calculate an aggregate risk score (or simply a “risk score”) for the person being analyzed. In accordance with one embodiment, the risk score may be calculated in the following manner. For each warning, the risk score analyzer 900 may use the Warning Severity Matrix to assign a severity level to the warning. The severity level may be a numerical value (e.g., For a warning “a”, the risk score analyzer 900 may assign a severity level equal to a value “x”). The risk score analyzer may then use the Severity Weighing Matrix to assess a weighted score to the warning based on its assigned severity level and, as a further option, the age of the warning. The risk score analyzer 900 may then calculate the risk score for the person as the aggregate of the weighted scores for all the warnings associated with that person. The aggregate function may be, for example, an average of the weighted scores or the sum of the weighted scores for that person.
As previously discussed, the social network analyzer 100 may also be provided with or coupled to a data storage device 210 in which data may be stored and retrieved by the social network analyzer 100 and the various components thereof including the risk score analyzer 900. Thus, data stored in the data storage device 210 may include the raw data retrieved from the network and the social network sites, data input to and/or output from the risk score analyzer 900 including the Warning Severity Matrix, Severity Weighing Matrix, and information about warnings, severity levels, weightings, ages, risk scores discussed herein.
In operation 1004, risk score analyzer 900 analyzes all of the collected data (or at least a portion of the collected data) in order to identify any potential warnings/threats that may be contained in the collected information. As shown in box 306, some exemplary warnings may include: (i) a message from a stranger (e.g., a message from someone that is not a “friend” or “approved” by the subject person and/or a person that is not known to the subject person); (ii) a post containing one or more keywords (e.g., words that have been flagged as defamatory, threatening, inappropriate, obscene, etc.); and (iii) a “weak friend” of the subject person.
In operation 1008, the risk score analyzer 900 utilizes the Warning Severity Matrix (“function S(w)”) to assign a severity level (or criticality level) for each of the warnings/threats identified in operation 1004. In one embodiment, Warning Severity Matrix may comprise a table or similar data structure containing a variety of different types or kinds of warnings/threats and a corresponding level of severity assigned to each type of warning(see, e.g., box 1010). Table 2 illustrates an exemplary Warning Severity Matrix for a set of illustrative types of warnings.
As shown in Table 2, each type of warning has an severity level associated with it—some warnings are classified as “Critical” and others as “Non-Critical”. In some embodiments, the level of criticality may be multi-tiered (such as, e.g., “Very Critical”, “Critical”, “Moderately Concerning”, “Concerning”, “Non-Critical”) or on a numerical sliding scale (such as e.g., “100” being the most critical and “0” being the least critical—i.e., non critical and/or unimportant).
The severity levels associated with the various types of warnings can be customized to suit the particular application or subject person. As depicted in the example in Table 2, messages from strangers and weak friend warnings have been assigned a “Non-Critical” severity level and warnings containing a particular phone number (in this case a phone number of the subject person) or a reference to a drug(s) (e.g., illicit drugs) have been assigned “Critical” severity level. In the case of warnings containing a certain phone number, these warnings may be critical because of the high potential of misuse or abuse of the phone number by others (such as, e.g., threatening or harassing calls). In the case of warnings mentioning drugs, such warnings may be critical because they may indicate the occurrence or threat of potentially illegal, threatening or risky behavior (such as, e.g., threats of violence/intimidation, sexual content/language). As shown in Table 2, warnings containing certain slang terms may be assigned a higher level of severity than those containing other slang terms. As another example, different levels of severity can be assigned to a warning carrying a mention of alcohol for adult and child subjects (e.g., less critical for adults and more critical for children). As a further example, different While the social network analyzer 100 may set these values, in some embodiments, the social network analyzer 100 may allow the subject person (or other user—e.g., a parent or guardian) to customize the setting of the severity levels to suit their particular needs or desires. This may be accomplished by including a network-accessible interface to the subject person or authorized user to adjust the settings of the severity levels and even add additional types of warnings to the matrix.
Because the types of warnings may evolve over time, the social network analyzer 100 may—depending on the circumstances or implementation—periodically or continually update the contents of the Warning Severity Matrix over time as new types of warnings come up. For example, slang terms/phrases are constantly changing and their significance can be more or less important (or critical) over time and/or generation (such as e.g., teenagers' use versus parents' use of the term or phrase). In order to keep up with the constantly evolving severity levels, the social network analyzer 100 may utilized crowd-sourcing to identify and input new warnings and potential severity levels for these warnings into the Warning Severity Matrix. This input may be accomplished by providing third-parties access to the Warning Severity Matrix via an appropriate API to the social network analyzer 100 such as, for example, via the analytics API 212.
Next, in operation 1012, the risk score analyzer 900 utilizes the Severity Weighing Matrix (“function M(w, s, a)”) to assign a weighed score to each collected warning. The weighed score may be based on the particular type of warning, the severity level assigned to that warning (per operation 1008) as well as the age of the warning. In one embodiment, the age of the warning may be determined from the date that the warning was created and/or last modified online
Block 1014 in
Block 1014 also depicts four exemplary warnings classified as drugs related. The first drugs-related warning is a message containing a drug reference posted “today” and is given a weight=1.0 because it is a critical warning and is a very recent warning (i.e., a current warning). The second drugs-related warning is a message containing a drug reference posted a month ago and, therefore, may be given a slightly lower weight=0.9 than a current drugs-related message because of its age (as well as it being classified as a critical warning). The third exemplary drugs-related warning is a message containing a drug reference posted “today” by a person classified as a “weak friend” of the subjection person. Although this warning is a drugs-related message (which are classified as a critical warning), because it was posted by a weak friend, it may be given a mid-level weight=0.5 to reduce its importance when compared to a situation where a similar message had been posted by a closer friend of the subject.
The fourth exemplary drugs-related warning is a message containing a drug reference posted to a child today. This message may be given a higher weight=1.0 because it of critical level (because it is a drug-related warning) and it has been directed to a minor. The last warning in block 1014 is a message or posting containing a reference to sex that has been directed to an adult today. Because it is posted to an adult, sex-related warnings (an even drugs-related warnings) may be given a lower weight, such as for example, a weight=0.7. As indicated by these examples, different weightings may assigned depending on whether the message has been posted by or directed to a minor as opposed to an adult: a child having posts containing words relating to drugs or sex may be considered very risky in certain implementations.
In operation 1016, the risk score analyzer 900 calculates a risk score for the subject person. The risk score may comprise an aggregate of the weighted scores of at least some or all of the weighted warnings. As indicated in block 1018, the aggregate score may be calculated as a sum of all or at least a portion of the weighed warnings calculated in operation 1012 or as an average of all or at least a portion of the weighed warnings, or a combination of sums and averages—as may be deemed suitable for the particular implementation. In some embodiments, the aggregate score may be presented to the subject or a user of the social network analyzer as a single score.
The displayed ranges 1604, 1606, 1608 may be color coded for assisting visual interpretation of the score. For instance, the low aggregate risk score range 1604 may be colored green, the middle aggregate risk score range 1606 may be colored yellow, and the high aggregate risk score range 1608 may be colored red in a manner similar to a traffic signal with green representing OK or low risk, the yellow representing moderate risk and the red representing high or dangerous risk. In the embodiment shown in
The screen 1600 may also include areas for displaying summaries 1614 of the different types of warnings analyzed (e.g., friend analysis, public posts, private messages, photo/video analysis) and whether any new warnings of a given type have been analyzed to compute the aggregate risk score displayed in the Alert Level 1602 since the last time the user accessed the screen 1600. The warnings summary area 1614 may also include selectable links that permit the viewer to access information about the particular warnings that have been analyzed. As represented in the embodiment depicted in
The screen 1600 may also display a summary of recent alerted activities 1616 that provides a summary of warnings broken down by particular social networks with whom the user has an account. For example, in the example shown in
The various embodiments of the social network analyzer 100 with a risk score analyzer 900 may be utilized to provide a concise and predictable way of assessing a level of risk for a given subject person using a social network in order to assist decision makers, assessors, and even the subject person to more easily understand immediately the level of risk that the subject person may be exposed to. Using the embodiments described herein affords a scoring system that can provide a concise and predictable way of assessing the level of risk that helps to eliminate the need to parse and aggregate the data manually.
Various embodiments may also be implemented to calculate a credit worthiness score. In such an embodiment, the overall risk score calculated from the subject person's social interaction may be used to derive a credit score for that person. The subject person's social graph can be analyzed to assess this score. For example, if the subject person is friends with Warren Buffet, for instance, the subject person may likely have a higher credit score. The credit score calculated in this fashion may be used across geographies since a social graph may be considered universal. Another embodiment may be implemented to assess job applicants or job applications. In such an embodiment, an overall risk score of the applicant may be used to determine the quality and/or reliability of the job applicant. Other embodiments may be implemented by a social network to monitor activity and users of the social network
A representative hardware environment associated with the various components of
Embodiments of the present invention may also be implemented using computer program languages such as, for example, ActiveX, Java, C, and the C++ language and utilize object oriented programming methodology. Any such resulting program, having computer-readable code, may be embodied or provided within one or more computer-readable media, thereby making a computer program product (i.e., an article of manufacture). The computer readable media may be, for instance, a fixed (hard) drive, diskette, optical disk, magnetic tape, semiconductor memory such as read-only memory (ROM), etc., The article of manufacture containing the computer code may be made and/or used by executing the code directly from one medium, by copying the code from one medium to another medium, or by transmitting the code over a network.
Various systems, methods, and computer program products on a computer readable storage medium for causing a computer to perform a method may be implemented in accordance with the various embodiments described herein. For example, a server may be provided that has a component coupled to a network to permit the receiving, via the network, of one or more messages containing information describing one or more aspects of a malware detected on a remote computer by an antivirus program.
While various embodiments have been described, they have been presented by way of example only, and not limitation. Thus, the breadth and scope of any embodiment should not be limited by any of the above described exemplary embodiments, but should be defined only in accordance with the following claims and their equivalents.
This application claims the benefit of U.S. Provisional Application No. 61/608,002, filed Mar. 7, 2012, which is hereby incorporated by reference herein in its entirety.
Number | Date | Country | |
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61608002 | Mar 2012 | US |