COCA-COLA® is a registered trademark of The Coca-Cola Company, Atlanta, Ga., U.S.A. Other names, symbols, designs, or logos used herein may be registered trademarks, trademarks or product names of The Coca-Cola Company or other companies.
This invention relates to product dispensers, and in particular, relates to systems and methods for consumer-dispenser interactions.
Conventional beverage dispensers can pour a beverage by combining a syrup, sweetener, and/or water. To create a finite variety of beverage selections different kinds of syrup can be offered. This typically results in being able to offer a finite number of branded and non-branded beverage selections. As an example, a single prior art dispenser using several different kinds of syrup might be able to offer limited choices of COCA-COLA™, DIET COCA-COLA™, SPRITE™, and a few other branded or non-branded beverage selections.
One problem with these types of conventional beverage dispensers is that only a limited number of drinks can be offered. As such, conventional beverage dispensers may be limited in being able to offer the consumer what they want. In this regard, consumers want a wider menu of beverage selections and the ability to customize their beverage. Research suggests that they want more beverage variations even for a traditional branded beverage. For example, offering COCA-COLA™, COCA-COLA™ with lime, CHERRY COCA-COLA™, VANILLA COCA-COLA™ and numerous other types of COCA-COLA™ beverage variations. Offering all the variations possible for a single drink brand such as COCA-COLA™ is impractical in conventional beverage dispensers in part because conventional beverage dispensers have limited capacity and selection capability. They may not offer the consumer what the consumer wants, that is, a complete variety of choices for all types of branded and non-branded beverages.
Some or all of the above needs and/or problems may be addressed by embodiments of the invention. Certain embodiments of the invention can include systems and methods for facilitating consumer-dispenser interactions. In one embodiment, a product dispenser is provided. The product dispenser can include a user interface operable to interact with a consumer and receive at least one input from the consumer. The product dispenser can also include a controller comprising a set of instructions operable to receive a request from a consumer to dispense a custom product. In addition, the controller can further comprise a set of instructions to present via the user interface a at least one of a list of selectable product ingredients or adjustable product formulation parameters. Moreover, the controller can further comprise a set of instructions to dispense a product based at least in part on one or more of the selectable ingredients or selected formulation parameters.
In another embodiment, a method for operating a product dispenser is provided. The method can include receiving a request from a consumer to dispense a custom product. Furthermore, the method can include presenting at least one of a list of selectable product ingredients or adjustable product formulation parameters based at least in part on the information associated with the consumer. In addition, the method can include receiving input regarding at least one of selectable product ingredients or product formulation parameters. Moreover, the method can include dispensing a product based at least in part on one or more of the selectable product ingredients or product formulation parameters.
In yet another embodiment, a method for operating a product dispenser can be provided. The method can include receiving information associated with the consumer. In addition, the method can include presenting via a user interface associated with the product dispenser at least one product recipe comprising at least one selectable product ingredient or adjustable product formulation parameter based at least in part on the information associated with the consumer. Furthermore, the method can include receiving a consumer input regarding at least one of selectable product ingredients or product formulation parameters. The method can also include dispensing a product based at least in part on one or more of the selected product ingredients or product formulation parameters.
In another embodiment, a product dispenser can include a user interface operable to interact with a consumer and receive at least one input from the consumer. In addition, the product dispenser can include a controller comprising a set of instructions operable to receive information associated with the consumer. In addition, the controller can further comprise a set of instructions operable to present via the user interface associated with the product dispenser at least one product recipe comprising at least one selectable product ingredient or adjustable product formulation parameter based at least in part on the information associated with the consumer. Furthermore, the controller can further comprise a set of instructions operable to receive a consumer input regarding at least one of selectable product ingredients or product formulation parameters. Moreover, the controller can further comprise a set of instructions operable to dispense a product based at least in part on one or more of the selected product ingredients or product formulation parameters.
In yet another embodiment, a system can be provided. The system can include a communication network, and a plurality of product dispensers in communication with the network. Each product dispenser can include a user interface operable to interact with a consumer and receive at least one input from the consumer. In addition, each product dispenser can include a controller comprising a set of instructions operable to receive via the network information associated with the consumer. In addition, the controller can further comprise a set of instructions operable to present via the user interface associated with the product dispenser at least one product recipe comprising at least one selectable product ingredient or adjustable product formulation parameter based at least in part on the information associated with the consumer. Moreover, the controller can further comprise a set of instructions operable to receive a consumer input regarding at least one of selectable product ingredients or product formulation parameters. The controller can further comprise a set of instructions operable to dispense a product based at least in part on one or more of the selected product ingredients or product formulation parameters.
Additional systems, methods, dispensers, features and aspects are realized through the techniques of various embodiments of the invention. Other embodiments and aspects of the invention are described in detail herein and are considered a part of the claimed invention. Other aspects and features can be understood with reference to the description and to the drawings.
The subject matter which is regarded as the invention is particularly pointed out and distinctly claimed in the claims at the conclusion of the specification. The foregoing and other objects, features, and aspects of the invention are apparent from the following detailed description taken in conjunction with the accompanying drawings in which:
The detailed description explains various embodiments of the invention, together with aspects and features, by way of example with reference to the drawings.
As used herein, the terms “beverage forming dispenser”, “product dispenser”, “beverage dispenser”, “dispenser apparatus”, and “dispenser” refer to a device which dispenses a product such as a beverage, can, bottle, or container.
As used herein, the terms “product” and “beverage”, and their pluralized forms, are used synonymously, and embodiments of the invention should not be limited in scope by the use of either term.
Turning now to the drawings in greater detail, an example system 100 for a product dispenser according to an embodiment of the invention is shown in
The example product dispenser, such as 102A shown in
Each product dispenser, such as 102A, can include a processor or controller 106, an identification reader/scanner device 106A, an ingredient matrix 108, a computer-readable medium, such as a random access memory (RAM) 110, coupled to the processor or controller 106, and an input/output device, such as display device 112. The processor or controller, such as 106, can execute computer-executable program instructions stored in memory, such as 110. Computer executable program instructions stored in memory, such as 110, can include any number of module application programs, such as a consumer interaction engine or module, such as 114. The consumer interaction engine or module, such as 114, can be adapted to implement various methods for consumer-dispenser interaction. In addition, a consumer interaction engine or module, such as 114, can be adapted to receive one or more signals from one or more consumers, remote and/or local servers or data processing resources, and client-type devices or wireless communication devices. Other examples of functionality and aspects of embodiments of a consumer interaction engine or module, such as 114, are described below.
The identification reader/scanner device 106A shown in
As shown in
In the embodiment shown in
In the embodiment shown in
In one embodiment, an ingredient matrix, such as 108, can have multiple product ingredient packages, such as 116A-116Q, inserted into it, wherein each package may contain a different or unique ingredient. By way of one or more commands or instructions from a processor or controller, such as 106, to one or more pumps, such as 120 and/or valves, such as 122, associated with the ingredient matrix, such as 108, varying ratios of ingredients from some or all of the product ingredient packages, such as 116A-116Q, can be selectively combined to form various types of products, such as beverages. Example ingredients can include, but are not limited to, a flavoring, a concentrate, a syrup, a sweetener, water, carbonated water, a lime flavoring, vanilla flavoring, cherry flavoring, and any ingredient part of a branded or non-branded drink, such as CHERRY COCA-COLA™, VANILLA COCA-COLA™, COCA-COLA™, DIET COCA-COLA™, and FANTA™.
In one embodiment, one or more of the product ingredient packages, such as 116A-116Q, may contain ingredients referred to as “pungent”, which may limit their placement within an ingredient matrix, such as 108. Pungent-type ingredients can be relatively strong such that once a pungent ingredient is pumped or otherwise drawn through a particular portion of a product dispenser, such as 102A, any associated path through the dispenser, such as 102A, such as tubing in the product dispenser, such as 102A, may be permanently flavored and any subsequent ingredient or fluid that is pumped or drawn through the path or tubing may be tainted with the taste of the pungent-type ingredient. As such, once a pungent-type ingredient is used in an ingredient matrix, such as 108, an associated processor or controller, such as 106, can track or otherwise store information that controls or limits the replacement and/or addition of other pungent ingredients to certain locations of the ingredient matrix, such as 108, to avoid mixing pungent-type ingredients or tainting non-pungent ingredients in order to maintain product or beverage quality.
In another embodiment, one or more product ingredient packages, such as 116A-116Q, may require agitation to keep the associated ingredient sufficiently mixed. In such instances, the location of such ingredients in an ingredient matrix, such as 108, can be limited to locations within the ingredient matrix, such as 108, that can be agitated as may be required and/or desired in a particular embodiment.
In another embodiment, ingredients from one or more of product ingredient packages, such as 116A-116Q, may be dispensed through antimicrobial-type tubing and/or dispenser parts. Such ingredients can include, but are not limited to, milk, dairy, soy, and/or other types and kinds of product ingredient packages. In these instances, the location of such ingredients in an ingredient matrix, such as 108, can be limited to locations within the ingredient matrix, such as 108, that utilize suitable antimicrobial-type tubing and/or dispenser parts as may be required and/or desired in a particular embodiment.
In yet another embodiment, a one-to-one relationship can be established between a particular product ingredient package, such as 116A, and at least one pump and/or valve, such as 120 and/or 122 respectively. In some instances, utilizing more than one pump and/or valve for a single product ingredient package, such as 116A, can draw a relatively higher volume of an ingredient from the package, such as 116A, in a relatively shorter period of time. For example, a product ingredient package containing a sweetener, such as sweetener, such as 116P, may utilize more than one pump and/or valve to draw a relatively higher volume of an ingredient from the package 116P in a relatively shorter period of time.
Returning to
The network, such as 104 of
The server, such as 126 in
Through the network, such as 104 in
In one embodiment, a product dispenser, such as 102A, can be configured to print a coupon or other document. In the embodiment shown, an associated printer or other output device, such as 134, can be in communication with the product dispenser, such as 102A. In other embodiments, a printer or other output device can be in communication with a product dispenser, such as 102A, via a network, such as 104.
The example environment or system, such as 100 shown in
In another example, a user such as a customer or package installation personnel can facilitate scanning or reading one or more product ingredient packages, such as 116A-116Q, when the packages 116A-16Q are inserted within an ingredient matrix, such as 108, associated with a product dispenser, such as 102A. A processor or controller, such as 106, associated with the product dispenser, such as 102A, can identify an optimum or selected location within the ingredient matrix, such as 108. The user, customer, or package installation personnel can be informed where a particular product ingredient package, such as 116A, is to be located in the ingredient matrix, such as 108, by way of an input/output device, such as display device, such as 112. An example of a display device can include, but is not limited to, a light emitting diode (LED) display indicator, LCD screen, input/output (I/O) interface, audio interface or other types and kinds of displays or indicators as may be required and/or desired in a particular embodiment.
In one embodiment, insertion of a particular product ingredient package, such as 116A, within an ingredient matrix, such as 108, can be checked or otherwise verified by scanning a machine readable code on the respective package, such as 116A, and scanning a machine readable code located on the ingredient matrix, such as 108, at the point of insertion (illustrated as 118A). In this regard, an associated processor or controller, such as 106, can check or verify that the product ingredient package, such as 116A, is correctly located within the ingredient matrix, such as 108.
In another embodiment, a cup, such as 136, or other container can include identification information, such as a RFID or other machine readable tag, such as 138, mounted to the cup as shown in
In yet another embodiment, a server or transaction processing resource, such as 142, can facilitate a payment or payment processing when a consumer selects and attempts to pay for a product, such as a beverage, at a product dispenser, such as 102A. An associated processor or controller, such as 106, can receive the consumer's payment or related information by way of, for instance, a display device, such as 112, data transmission, or other input, before, during, or after the selection of the particular product or beverage. In any instance, the processor or controller, such as 106, can transmit the payment or related information to the server or transaction processing resource, such as 142, via a network, such as 104. The server or transaction processing resource, such as 142, may access least one database, such as 128A-128C, or may communicate with at least one data processing resource, such as 126, to authorize or otherwise validate a payment or related information prior to accepting a payment from the consumer or otherwise dispensing the selected product or beverage to the consumer.
Referring to
In one embodiment, one or more consumers, such as 212, can access a network, such as 104, or a consumer refreshment network, such as 204. Through the network 204, a consumer, such as 212, can sign up, configure consumer preferences, access respective accounts, receive promotions, manage loyalty accounts, and/or sign up for other types and kinds of opportunities and services as may be required and or desired in a particular embodiment. In another embodiment, a consumer, such as 212, can choose to access a network 104, or consumer refreshment network system, such as 200, and one or more networked product dispensers, such as 210, by way of any number of client-type devices, including, but not limited to, a personal computer (PC), such as 214A, a data processing device, such as 214B, a wireless communication device, such as 214C, and/or by way of other types and kinds of data processing, processor-based, or client-type devices. An example of a wireless communication device can include, but is not limited to, a wireless data processing device, a wireless phone, a mobile phone, an IPHONE™, an IPOD™, personal data assistant, and/or POCKET PC™M.
Referring to
Referring to
In one embodiment, a consumer may desire fewer product or beverage choices than displayed by a product dispenser that allows the selection of, for instance, a plurality of different kinds of products or beverages. In such instances, a classic view graphical user interface with relatively fewer, more traditional product or beverage choices, and including one or more traditional-type product or beverage choices, can be displayed to facilitate, sometimes quicker, consumer interaction with the product dispenser.
In another embodiment, a consumer may elect to create consumer preferences which that tailor the types and/or kinds of brands and/or product or beverage formulations displayed in a user interface, such as a classic view graphical user interface, essentially creating a consumer customized classic view graphical user interface. In this particular embodiment, a consumer can create a consumer customized classic view graphical user interface. For example, when a consumer identifies himself or herself to a product dispenser, such as 210, one or more consumer preferences can be retrieved by the dispenser 210. Based at least in part on one or more consumer preferences, the product dispenser 210 can display a default user interface to the consumer, which may be an enhanced view graphical user interface, a classic view graphical user interface, or a consumer customized classic view graphical user interface.
Referring to
Block 502 is followed by decision block 504, in which a determination is made as to whether the consumer wants to save the product formulation. If the determination is in the affirmative, that is, a consumer wants to save the product formulation, then the method 500 continues at block 506. If the determination is in the negative, that is, the consumer does not want to save the product formulation, then the method 500 ends. In this embodiment, a processor or controller, such as 106 in
Referring to block 506, the consumer is prompted to enter his or her consumer specific code. In the embodiment shown, a consumer can be prompted to utilize a user interface associated with a product dispenser, such as user interface 112 in
Block 506 is followed by block 508, in which the consumer's product recipe list is retrieved. In this embodiment, a processor or controller, such as 106 in
Block 508 is followed by decision block 510, in which a determination is made as to whether the current product recipe or formulation is on the consumer's product recipe list. If the determination is in the affirmative, that is, the current product recipe or formulation is on the consumer's product recipe list, then the method 500 ends. If the determination is in the negative, that is, the current product formulation is not on the consumer's product recipe list, then the method 500 continues at block 512. In the embodiment shown, a processor or controller, such as 106 in
In block 512, the current product formulation recipe is added to the consumer's product recipe list. In this embodiment, a processor or controller, such as 106 in
The method 500 ends after block 512.
Referring to
Block 602 is followed by block 604, in which the consumer is prompted whether to customize a product formulation. In the embodiment shown, a processor or controller, such as 106 in
Block 604 is followed by decision block 606, in which a determination is made as to whether the consumer wants to customize the product formulation. If the determination is in the affirmative, that is, the consumer wants to customize the product formulation, then the method 600 continues at block 608. If the determination is in the negative, that is, the consumer does not want to customize the product formulation, then the method 600 continues at block 610. In the embodiment shown, a processor or controller, such as 106 in
In block 608, an input is received from the consumer to adjust the sweetener level, flavor, carbonation level, and/or other formulation factors of the selected product formulation. In the embodiment shown, a processor or controller, such as 106 in
Block 608 is followed by block 610, in which the customized product is dispensed to the consumer. In the embodiment shown, a processor or controller, such as 106 in
The method 600 ends after block 610.
In one embodiment, a consumer can be prompted as to whether he or she wants to customize a product formulation. In this regard, the consumer can adjust the product sweetener level, flavor, carbonation level, and/or adjust other formulation factors of the product he or she has selected.
Referring to
Block 702 is followed by decision block 704, in which a determination is made as to whether the consumer selected to make his or her own recipe. If the determination is in the affirmative, that is, the consumer selected to make his or her own recipe, then the method 700 continues at block 706. If the determination is in the negative, that is, the consumer did not select to make his or her own recipe, the method 700 continues at block 714. In this embodiment, a processor or controller associated with a product dispenser, such as controller 106 in
In block 706, an ingredient list is displayed or otherwise output to the consumer on the product dispenser graphical user interface. In the embodiment shown, a processor or controller, such as 106 in
Block 706 is followed by block 708, in which an input is received from the consumer to select ingredients from the displayed ingredient list. In the embodiment shown, a processor or controller, such as 106 in
Block 708 is followed by block 710, in which an input is received from the consumer to select ingredient ratios, volumes, and/or portions for each of the ingredients selected. In the embodiment shown, a processor or controller, such as 106 in
In one embodiment, not only the selection of ingredients but the way in which the ingredients are combined can influence the final product formulation, quality, and/or taste. In this regard, determining the quantities of the ingredients can be selected by a consumer. To effectuate the consumer's ability to dictate how the ingredients are to be combined, a consumer can select the ingredients mixing ratio with respect to water or other ingredients and/or the total volume of each of the ingredients to add, and/or the portion of the final product that should be composed of a particular ingredient.
Block 710 is followed by block 712, in an input is received from the consumer to adjust the sweetener level, flavor, carbonation level, and/or adjust other formulation factors. In the embodiment shown, a processor or controller, such as 106 in
Block 712 is followed by block 714, in which the customized product is dispensed to the consumer. In the embodiment shown, a processor or controller, such as 106 in
The method 700 ends after block 714.
In one embodiment, a consumer can be allowed to select a product from a menu of product choices or make his or her own product formulation. In this regard, a consumer can make his or her own product formulation by selecting one or more ingredients from an ingredient list, and adjusting various formulation parameters or factors including, but not limited to, sweetener levels, flavor, carbonation levels, and/or adjusting other formulation parameters or factors.
Referring to
Block 802 is followed by block 804, in which an input is received from the consumer to retrieve his or her recipe list profile. In the embodiment shown, a local and/or remote server in
Block 804 is followed by decision block 806, in which a determination is made as to whether the consumer wants to manage his or her recipe list profile. If the determination is in the affirmative, that is, the consumer wants to manage their recipe list profile, then the method 800 continues at block 808. If the determination is in the negative, that is, the consumer does not want to manage his or her recipe list profile, then the method 800 ends. In the embodiment shown, a local and/or remote server or data processing resource, such as 126 in
In block 808, the consumer's recipe list profile is output. In the embodiment shown, a local and/or remote server or data processing resource, such as 126 in
Block 808 is followed by block 810, in which an input is received from the consumer to select a recipe from his or her recipe list profile. In the embodiment shown, a local and/or remote server or data processing resource, such as 126 in
Block 812 is followed by block 812, in which a total list of available ingredients is displayed to the consumer. In the embodiment shown, a local and/or remote server or data processing resource, such as 126 in
Block 812 is followed by block 814, in which an input is received from the consumer to modify the recipes of the consumer's recipe list profile by adding and/or subtracting ingredients. In the embodiment shown, a local and/or remote server or data processing resource, such as 126 in
Block 814 is followed by block 816, in which the recipe list profile is stored. In the embodiment shown, a local and/or remote server or data processing resource, such as 126 in
The method 800 ends after block 816.
In one embodiment, a consumer can use a website to manage a recipe list profile. In this regard, the consumer can log on, retrieve their recipe list profile, and manage their recipe list profile. Such management of their recipe list profile can include adding, modifying, and/or deleting customized products from the list. In operation, the consumer can formulate products from a standard product menu list and/or create a product from scratch by mixing individual ingredients from an ingredient list. In addition, the consumer can modify products in the recipe list by adjusting sweetener levels, flavor, carbonation level, and/or adjusting other formulation factors.
Referring to
Block 902 is followed by block 904, in which the product dispenser retrieves the consumer's recipe list profile. In the embodiment shown, a processor or controller, such as 106 in
Block 904 is followed by block 906, in which an input is received from the consumer to select a standard product formulation from a product menu or select a product from the consumer's customized recipe list profile. In the embodiment shown, a processor or controller, such as 106 in
Block 906 is followed by decision block 908, in which a determination is made as to whether the consumer wants to modify the selected product formulation. If the determination is in the affirmative, that is, the consumer wants to modify the product formulation, then the method 900 continues at block 912. If the determination is in the negative, that is, the consumer does not want to modify the product formulation, then method 900 continues at block 910. In the embodiment shown, a processor or controller, such as 106 in
In block 910, the customized product is dispensed to the consumer. In the embodiment shown, a processor or controller, such as 106 in
The method 900 ends after block 910.
Referring to block 912, an input is received from the consumer to modify the recipe of the selected product by adding and/or subtracting ingredients. In the embodiment shown, a processor or controller, such as 106 in
Block 912 is followed by block 914, in which if the selected product is from the consumer's recipe list profile, then the consumer is prompted as to whether to save the changes. In the embodiment shown, a processor or controller, such as 106 in
Block 914 is followed to decision block 916, in which a determination is made as to whether the consumer wants to save changes to his or her recipe list profile. If the determination is in the affirmative, that is, the consumer wants to save changes to their recipe list profile, then the method 900 continues to block 918. If the determination is in the negative, that is, the consumer does not want to save changes to his or her recipe list profile, then the method 900 continues to block 910. In this embodiment, the processor or controller, such as 106, can determine whether the consumer wants to save changes to his or her recipe list profile by way of receipt of a consumer input or selection via a user interface, such as 112.
In block 918, changes to the consumer recipe list profile are saved, and as needed, data communicated to a data processing resource. In the embodiment shown, a processor or controller, such as 106 in
Referring to block 910, the desired customized product is dispensed to the consumer. In the embodiment shown, a processor or controller, such as 106 in
In one embodiment, a consumer may want to choose between standard products such as COCA-COLA™, DIET COCA-COLA™, FANTA ORANGE™, etc. and his or her recipe list profile products. As such, a product dispenser can retrieve the consumer's recipe list profile and then offer the consumer a choice between standard product menu products and his or her customized recipe list profile products.
Referring to
Block 1002 is followed by block 1004, in which the PRICE PER OUNCE is determined and optionally displayed. In the embodiment shown, a processor or controller, such as 106 in
Block 1004 is followed by block 1006, in which the consumer purchase is authorized by way of a machine readable item. In the embodiment shown, a processor or controller, such as 106 in
Block 1006 is followed by decision block 1008, in which a determination is made as to whether the payment authorization was successful. If the determination is in the affirmative, that is, the authorization attempt was ‘OK’, then method 1200 continues at block 1210. If the determination is in the negative, that is, the authorization attempt was not ‘OK’, then method 1200 continues at block 1224. In the embodiment shown, a processor or controller, such as 106 in
In block 1010, the selected product is dispensed. In the embodiment shown, a processor or controller, such as 106 in
Block 1010 is followed by block 1012, in which the dispensed product volume is monitored. In the embodiment shown, a processor or controller, such as 106, can monitor and determine a product volume, such as a BEVERAGE VOLUME, or other unit of measure for a selected product. For example, the controller, such as 106, can communicate with an associated flowmeter or device to determine a product volume, such as a BEVERAGE VOLUME, or other unit of measure for the selected product. In one embodiment, a product volume, such as a BEVERAGE VOLUME, can be used in a calculation formula, such as the FINAL BEVERAGE COST calculation formula, and to limit the amount of product dispensed as not to exceed an authorization upper limit, and/or for other purposes, as may be required and/or desired in a particular embodiment.
Block 1012 is followed by block 1014, in which the product price is calculated. In the embodiment shown, a processor or controller, such as 106, can determine a price, such as a CURRENT PRICE, or other price for the selected product. In one embodiment, a calculation can be based in part on a formula that includes the PRICE PER OUNCE (or other volume units) multiplied by the dispensed BEVERAGE VOLUME.
Block 1014 is followed by decision block 1016, in which a determination is made as to whether the consumer is done dispensing the selected product. If the determination is in the affirmative, that is, the consumer is done dispensing the selected product, then the method 1000 continues at block 1018. If the determination is in the negative, that is, the consumer is not done dispensing the selected product, then the method 1000 continues at block 1012. In the embodiment shown, a processor or controller, such as 106 in
In block 1018, the consumer is prompted that the product dispensing is complete. In the embodiment shown, a processor or controller, such as 106 in
Block 1018 is followed by block 1020, in which the final product price is optionally determined and displayed. In the embodiment shown, a processor or controller, such as 106, can determine a final product price, such as a FINAL BEVERAGE COST, or other cost per unit for a selected product. For example, the controller, such as 106 in
Block 1022 is followed by block 1022, in which the consumer's machine readable item is charged. In the embodiment shown, a processor or controller, such as 106 in
The method 1000 ends after block 1022.
Referring to block 1024, the consumer is prompted that the authorization attempt failed. In the embodiment shown, a processor or controller, such as 106 in
The method 1000 ends after block 1024.
In one embodiment, a consumer can use a cashless implement to activate a product dispenser. Once activated, the product dispenser can determine a PRICE PER OUNCE for a particular product. The TOTAL BEVERAGE COST for the product can be calculated based on the VOLUME OF BEVERAGE DISPENSED in ounces multiplied by the PRICE PER OUNCE. In this regard, the cost of the product can be based on volume dispensed not on a fixed fee for a cup size such as small, medium, or large. Once a TOTAL BEVERAGE COST is determined, a consumer's cashless implement can be charged for the product to effectuate payment. A cashless implement can include, but is not limited to, a machine readable item, a cashless loyalty icon, a prepaid card, a credit card, a hotel room key, a stored value account, a wireless device, and/or other types and/or kinds of cashless implements, as may be required and or desired in a particular embodiment. In one embodiment, a PRICE PER OUNCE can alternatively be a PRICE PER MILLILITER or any other unit of measurement, as may be required and or desired in a particular embodiment. In addition, other pricing and costing formulas can be utilized as necessary to produce a PRICE PER VOLUME and/or a TOTAL BEVERAGE COST based on dispensed volume.
Referring to
Block 1102 is followed by block 1104, in which an input is received from the consumer to select a product. In the embodiment shown, a consumer can enter data via a user interface, such as 112 in
Block 1104 is followed by block 1106, in which a price per ounce is determined and optionally displayed. In the embodiment shown, a processor or controller, such as 106 in
Block 1106 is followed by block 1108, in which the selected product is dispensed. In the embodiment shown, a processor or controller, such as 106 in
Block 1108 is followed by block 1110, in which the dispensed product volume is monitored. In the embodiment shown, a processor or controller, such as 106, can monitor and determine a BEVERAGE VOLUME or other unit of measure for a selected product. For example, the controller, such as 106, can communicate with an associated flowmeter or device to determine a BEVERAGE VOLUME or other unit of measure for the selected product. In one embodiment, the BEVERAGE VOLUME can be used in the FINAL BEVERAGE COST calculation formulas, and to limit the amount of product dispensed as not to exceed the MAX BEVERAGE COST upper limit, and/or for other purposes, as may be required and/or desired in a particular embodiment. In one embodiment, the BEVERAGE VOLUME can be used in the FINAL BEVERAGE COST calculation formulas, and to limit the amount of product dispensed as not to exceed the MAX BEVERAGE COST upper limit, and/or for other purposes, as may be required and/or desired in a particular embodiment.
Block 1112 is followed by block 1112, in which the current product price is calculated. In the embodiment shown, a processor or controller, such as 106, can determine a BEVERAGE CURRENT PRICE or other price for the selected product. In one embodiment, a calculation can be based in part on a formula that includes the PRICE PER OUNCE (or other volume units) multiplied by the dispensed BEVERAGE VOLUME.
Block 1112 is followed by decision block 1114, in which a determination is made as to whether the consumer has reached the MAX BEVERAGE COST. If the determination is in the affirmative, that is, the consumer has reached the MAX BEVERAGE COST, then the method 1100 continues at block 1120. If the determination is in the negative, that is, the consumer has not reached the MAX BEVERAGE COST, then the method 1100 continues at decision block 1116. In the embodiment shown, a processor or controller, such as 106, can determine whether the MAX BEVERAGE COST or other cost per unit for a selected product is reached or otherwise exceeded. For example, the controller, such as 106, can communicate with an associated memory or data storage device, such as 110, to compare a MAX BEVERAGE COST for the selected product with the BEVERAGE CURRENT PRICE.
In decision block 1116, a determination is made as to whether the consumer is done dispensing the selected product. If the determination is in the affirmative, that is, the consumer is done dispensing the selected product, then the method 1100 continues at block 1118. If the determination is in the negative, that is, the consumer is not done dispensing the selected product, then the method 1100 continues at block 1110. In the embodiment shown, a processor or controller, such as 106 in
In block 1118, a consumer can obtain a refund if the MAX BEVERAGE COST is greater than the calculated cost for the FINAL BEVERAGE COST. In the embodiment shown, a processor or controller, such as 106, can determine if the MAX BEVERAGE COST is greater than the calculated cost for the FINAL BEVERAGE COST, and if so, then a refund can be provided to the consumer.
Block 1118 is followed by block 1120, in which the consumer is prompted that the product dispensing is complete. In the embodiment shown, a processor or controller, such as 106 in
Block 1120 is followed by block 1122, in which the final product price is optionally determined and displayed. In the embodiment shown, a processor or controller, such as 106 in
The method 1100 ends after block 1122.
In one embodiment, a consumer can prepay for a product. In this regard, a MAX BEVERAGE COST equal to the prepayment can be determined. The consumer can then operate the product dispenser dispensing a product in a PRICE PER OUNCE model. In such a model the consumer can dispense a TOTAL BEVERAGE VOLUME which in part determines a TOTAL BEVERAGE COST up the MAX BEVERAGE COST, wherein the TOTAL BEVERAGE COST is the TOTAL BEVERAGE VOLUME multiplied by the PRICE PER OUNCE.
In one embodiment, a dispensed TOTAL BEVERAGE VOLUME is limited by formula and PRICE PER OUNCE to the prepaid MAX BEVERAGE COST amount. Optionally, should the consumer not dispense a sufficient volume of product, such that the MAX BEVERAGE COST is not achieved a partial refund can be calculated and paid back to the consumer.
The capabilities of various embodiments of the invention can be implemented in software, firmware, hardware or some combination thereof.
As one example, one or more aspects of the invention can be included in an article of manufacture (e.g., one or more computer program products) having, for instance, computer usable media. The media has embodied therein, for instance, computer readable program code means for providing and facilitating the capabilities of the embodiment of the invention. The article of manufacture can be included as a part of a computer system or sold separately. One example of a suitable article of manufacture is a consumer interaction engine or module, such as 114 described in
Additionally, at least one program storage device readable by a machine, tangibly embodying at least one program or set of instructions executable by the machine to perform the capabilities of the embodiment of the invention can be provided. One example of a suitable program storage device readable by machine is a memory or data storage device, such as 110 described in
The flow diagrams depicted herein are examples. There may be many variations to these diagrams or the elements (or operations) described therein without departing from the scope of the claimed invention. For instance, the elements may be performed in a differing order, or elements may be added, deleted or modified. All of these variations are considered a part of the claimed invention.
While embodiments of the invention have been described, it will be understood that those skilled in the art, both now and in the future, may make various improvements and enhancements which fall within the scope of the claims which follow. These claims should be construed to maintain the proper protection for the invention first described.
This application claims priority to U.S. Provisional Ser. No. 60/970,513, entitled “Systems and Methods for Facilitating Consumer-Dispenser Interactions,” filed on Sep. 6, 2007; and U.S. Provisional Ser. No. 60/970,511, entitled “Systems and Methods for Facilitating Consumer-Dispenser Interactions,” filed on Sep. 6, 2007, the contents of which are incorporated by reference.
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