When an insurance event, such as an accident between two vehicles, occurs, a long process of data exchange occurs. The individuals involved in the accident commence the process by exchanging identity and insurance information (e.g. names, addresses, policy numbers, etc.). The individuals transmit this information to their insurance providers along with details about the accident. The insurance providers then begin their own data collection processes. Simultaneously, third parties, such as law enforcement, repair shops, and car rental agencies require access to information regarding the accident. Much of time, outmoded or conventional forms of communications (e.g. telephone, paper, and pen) are utilized to perform such data exchange and collection. This makes the data exchange and collection process unreliable and inefficient. Therefore, improved systems and methods for the exchange, transmission, and collection of data surrounding insurance events are needed to correct these deficiencies.
So that those having ordinary skill in the art, to which the present invention pertains, will more readily understand how to employ the novel system and methods of the present invention, certain illustrated embodiments thereof will be described in detail herein-below with reference to the drawings, wherein:
A component or a feature that is common to more than one drawing is indicated with the same reference number in each of the drawings.
The present disclosure is directed to systems and methods for the exchange, transmission, and collection of data in the below illustrated embodiments. It is to be appreciated the subject invention is described below more fully with reference to the accompanying drawings, in which illustrated embodiments of the present invention are shown. The present invention is not limited in any way to the illustrated embodiments as the illustrated embodiments described below are merely exemplary of the invention, which can be embodied in various forms, as appreciated by one skilled in the art. Therefore, it is to be understood that any structural and functional details disclosed herein are not to be interpreted as limiting, but merely as a basis for the claims and as a representative for teaching one skilled in the art to variously employ the present invention. Furthermore, the terms and phrases used herein are not intended to be limiting but rather to provide an understandable description of the invention.
Unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. Although any methods and materials similar or equivalent to those described herein can also be used in the practice or testing of the present invention, exemplary methods and materials are now described. All publications mentioned herein are incorporated herein by reference to disclose and describe the methods and/or materials in connection with which the publications are cited.
It must be noted that as used herein, the singular forms “a”, “an,” and “the” include plural referents unless the context clearly dictates otherwise. Thus, for example, reference to “a stimulus” includes a plurality of such stimuli and reference to “the signal” includes reference to one or more signals and equivalents thereof known to those skilled in the art, and so forth.
It is to be appreciated that certain embodiments of this invention as discussed below are a software algorithm, program or code residing on computer useable medium having control logic for enabling execution on a machine having a computer processor. The machine typically includes memory storage configured to provide output from execution of the computer algorithm or program. As used herein, the term “software” is meant to be synonymous with any code or program that can be in a processor of a host computer, regardless of whether the implementation is in hardware, firmware or as a software computer product available on a disc, a memory storage device, or for download from a remote machine. The embodiments described herein include such software to implement the equations, relationships and algorithms described above. One skilled in the art will appreciate further features and advantages of the invention based on the above-described embodiments. Accordingly, the invention is not to be limited by what has been particularly shown and described, except as indicated by the appended claims. All publications and references cited herein are expressly incorporated herein by reference in their entirety.
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Each notification entity 103, 104 in one example communicates with insurance provider 105, 106 to provide insurance provider 105, 106 with information about event 100. It should be noted that notification entity 103, 104 may communicate with an insurance provider 105, 106 through utilization of one or more devices 107 over a network 108. Notification entities 103, 104 and insurance providers 105, 106 may also elect to communicate directly with each other.
A device 107 generally includes at least one processor, at least one data interface, and at least one memory device coupled via buses. A device 107 may be coupled to another device 107 or to peripheral devices.
Network 108 may include a local area network (LAN) and/or a wide area network (WAN), but may also include other networks such as a personal area network (PAN). Such networking environments are commonplace in offices, enterprise-wide computer networks, intranets, and the Internet. For instance, when used in a LAN networking environment, the system 100 is connected to the LAN through a network interface or adapter (not shown). When used in a WAN networking environment, the computing system environment typically includes a modem or other means for establishing communications over the WAN, such as the Internet. The modem, which may be internal or external, may be connected to a system bus via a user input interface, or via another appropriate mechanism. In a networked environment, program modules may be stored in a remote memory storage device such as storage medium. Devices 107 may communicate over network 108 through one or more communications links. Communication links may be wired (e.g. Ethernet, USB, Firewire, etc.) or wireless (e.g. Bluetooth, 802.11, 3GPP, 3GPP2, etc.) or a combination thereof. Devices 107 may also communicate with each other through other wireless technologies as (RFID, IrDA, barcodes) or use communications applications, such as Bump.
In one embodiment, device 107 may be integrated into an insured body 101, 102. For instance, device 107 may be part of an automobile or a building and notification entity 103, 104 may utilize device 107 to contact an insurance provider 105, 106. In a further example, notification entity 103; 104 may be a device. For instance, notification entity 103, 104 may be a device that is integrated into an automobile or building that is responsible for automatically notifying insurance provider 105, 106 when an event occurs. For example, a telematics system that can communicate with an insurance provider 105, 106 when event 100 occurs. In another example, device 107 may be fire detection circuitry in a building that is capable of notifying insurance provider 104, 105 when a fire occurs.
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Memory device 202 in one example comprises a computer-readable signal-bearing medium. One example of a computer-readable signal-bearing medium for system comprises a recordable data storage medium, such as a magnetic, electrical, optical, biological, and/or atomic data storage medium. In another example, a computer-readable signal-bearing medium comprises a modulated carrier signal transmitted over a network coupled with exchange. In one example, memory device 202 includes a series of computer instructions written in or implemented with any of a number of programming languages, as will be appreciated by those skilled in the art.
Memory device 202 in one embodiment includes exchange database 203. In another embodiment, exchange database 203 resides elsewhere, such as on one or more devices 107 associated with insured bodies 101, 102 notification entities 103, 104, and/or insurance providers 105, 106. Exchange database 203 in one embodiment comprises information about event 100. In one example, the information includes information collected from and about insured bodies 101, 102, notification entities 103, 104, insurance providers 105, 106, third party entities 109, and/or event 100 itself. Such information may include, but is not limited to names, IDs, policy numbers, vehicle information, structural information, dates, times, weather data, GPS data, location information, video, pictures, witness information, historical data relating to the location of event 100, and or historical information related to insured bodies 101, 102, notification entities 103, 104, third party entities 109 (e.g. past claims).
Processor 204 is an electronic device configured of logic circuitry that responds to and executes instructions. Processor 204 may comprise more than one distinct processing devices, for example to handle different functions within exchange device 111. Processor 204 may output results of an execution of the methods described herein to an output device connected to interface 206. Alternatively, processor 204 could direct the output to another device via network 104.
At least one data interface 206 may include the mechanical, electrical, and signaling circuitry for communicating data over network 108. Interface 206 may be configured to transmit and/or receive data using a variety of different communication protocols and various network connections, e.g., wireless and wired/physical connections. Interface 206 may include an input device, such as a keyboard, a touch screen or a speech recognition subsystem, which enables a user to communicate information and command selections to processor 204. Interface 206 may also includes an output device such as a display screen, a speaker, a printer, etc. Interface 206 may include an input device such as a touch screen, a mouse, track-ball, or joy stick, which allows the user to manipulate the display for communicating additional information and command selections to processor 204.
The term “engine” with reference to intake engine 207, investigation engine 208, and response engine 210 denotes a functional operation that may be embodied either as a stand-alone component or as an integrated configuration of a plurality of subordinate components. Thus, intake engine 207, investigation engine 208, and response engine 210 may be implemented as a single module or as a plurality of modules that operate in cooperation with one another. Moreover, intake engine 207, investigation engine 208, and response engine 210 may be implemented as software instructions in memory 202 or separately in any of hardware (e.g., electronic circuitry), firmware, software, or a combination thereof. intake engine 207, investigation engine 208, and response engine 210 contain instructions for controlling processor 204 to execute the methods described herein. Examples of such methods are explained below.
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Investigation engine 208 in one embodiment provides the functionality by which exchange device 111 researches information about event 111. Investigation engine 208 in one example includes application-programming interfaces (APIs) that allow investigation engine 208 to pull data from third party entities 109 such that an information can be validated as discussed above. Such APIs may include the ability to access weather data, traffic data, social media data, historical data (e.g. accident records), GPS data, telematics data, etc. In another example, investigation engine 208 may use data in memory 202 to validate information. Investigation engine 208 may also contact participants through other means, such as email, voicemail, social media, SMS, and telephone. In another example, investigation engine 208 may use the preceding methods of contact to obtain information from insured bodies 101, 102, notification entities 103, 104, and/or insurance providers 105, 106. Upon receipt of such information intake engine 207 will store and organize the information in memory 202.
Response engine 210 in one example provides the functionality by which exchange device 111 responds to a request for event 100. In one example, a response may be insurance provider 105 requesting information about event 100 such that insurance provider may process a claim. For instance, if insured bodies 101, 102 were automobiles and event 100 were an automobile crash, insurance provider 105 may contact exchange device 111 to request available information relating to the accident. Response engine 210 would then provide the available information to insurance provider 105. In another example, response engine 210 may determine that additional information is needed and request investigation engine 208 to perform additional research regarding event 100.
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In step 503, one or both of notification entities 103, 104 begin to collect information about event 100. Notification entities 103, 104 may be participants in event 100 (e.g. drivers of automobiles) or may be interested parties (e.g. policy holders). Collection of information may include using a device 107 to document event 100. For instance, a notification entity 103, 104 may take pictures, notes, or recordings that document event 100. In another example, notification entity 103, 104 may contact third party entities 109 to collect information about event 100. For example, a notification entity 103, 104 may access weather sites, traffic cameras, other vehicles (e.g. witness vehicles) and GPS data to provide information about event 100. In a further example, notification entities 103, 104 may exchange information utilizing the system shown in
In step 505, the information about event 100 is assembled for transmission. In one example, the information is assembled by wrapping the information and encrypting the information into package 401 (
In step 507, package 401 is transmitted over network 108. In one example, package is sent to an insurance provider 105, 106. In another example, package 401 is sent to a third party entity 109. In a further example, package is sent to exchange device 111.
In step 509, the receiving entity disassembles the package 401. In one example, the receiving entity disassembles the package 401 by decrypting package 401 and extracting the metadata from the picture included therein.
In step 511, the receiving entity stores the information for further use by interested parties, such as law enforcement, insurance providers, and other interested parties. In one embodiment, the receiving entity may verify that the information is authentic and/or correct. For instance, the receiving entity may contact those involved in the incident, witnesses, and/or third parties to verify the data. The receiving entity may elect periodically to verify the information to insure the integrity of incident data. It should also be noted that the receiving entity may choose to limit or provide access to the data based on the identity or profile of a requesting entity. For example, law enforcement may have access to all data relating to an incident whereas participants in the incident or other third parties may have access to only some data.
Further, the access level may be set by others rather then the receiving entity. For instance, the sender of the data to the receiving entity may set the access level.
It should be noted that by implementing the methods described herein, the receiving entity may provide a common standard and clearing house through which multiple insurance companies. law enforcement agencies, individuals, and other interested parties may securely communicate details regarding individuals and/or incident.
It should be noted that the exchange of data described with reference to
The techniques described herein are exemplary, and should not be construed as implying any particular limitation on the present disclosure. It should be understood that various alternatives, combinations and modifications could be devised by those skilled in the art. For example, steps associated with the processes described herein can be performed in any order, unless otherwise specified or dictated by the steps themselves. The present disclosure is intended to embrace all such alternatives, modifications and variances that fall within the scope of the appended claims.
The terms “comprises” or “comprising” are to be interpreted as specifying the presence of the stated features, integers, steps or components, but not precluding the presence of one or more other features, integers, steps or components or groups thereof.
Although the systems and methods of the subject invention have been described with respect to the embodiments disclosed above, those skilled in the art will readily appreciate that changes and modifications may be made thereto without departing from the spirit and scope of the subject invention.
The present application claims the benefit of co-pending U.S. Provisional Patent Application No. 61/768,339, filed Feb. 22, 2013, the entire contents of which is incorporated herein by reference.
Number | Date | Country | |
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61768339 | Feb 2013 | US |