The field of the invention relates to systems and methods for medical care, and more particularly to systems and methods for providing remote diagnostics and support for surgical systems.
A surgical system typically has a large and complex set of inter-operating components, each contributing to the proper operation of the system. For example, an exemplary ophthalmic laser system is shown in
Referring to
Another complex surgical system is a phacoemulsification system, which removes the lens of an eye (e.g., following impairment by cataract). Turning to
The phacoemulsification system 100 includes a microprocessor computer 110 that is operably connected to and controls a number of other elements of the system 100. In some embodiments, the system 100 includes a variable speed pump 112 (e.g., a peristaltic and/or venturi pump, and the like) to provide a vacuum source, a pulsed ultrasonic power source 114, a pump speed controller 16, and an ultrasonic power level controller 118. A vacuum sensor 120 provides an input signal to the computer 110 representing the vacuum level on the output side of the pump 112. Venting may be provided by a vent 122. The system 100 may also include a phase detector 124 to provide an input to the computer 100 that represents a phase shift between a sine wave representation of the voltage applied to the handpiece 104 and the resultant current into the handpiece 104. The functional representation of the system 100 also includes a system bus 126 that enables the various elements to operably communicate with each other.
In operation, the control unit 102 supplies ultrasonic power to the phacoemulsification handpiece 104. An irrigation fluid source 128 provides irrigation fluid to the handpiece 104. The irrigation fluid and an ultrasonic pulse are applied by the handpiece 104 to a patient's eye E, which are indicated by arrows F and P, respectively. Aspiration of the eye E is achieved by the pump 112, which is indicated by arrow A. The handpiece 104 may include a switch 130 for enabling a surgeon to select an amplitude of electrical pulses to the handpiece 104 via the computer 110, the power level controller 118, and the ultrasonic power source 114. The operation of the system 100 in general may be in accordance with the disclosure of U.S. Pat. No. 6,629,948, which is incorporated herein in entirety by reference.
For any of these systems, a failure of any one of these components could disable the operation of the entire system. However, fail-safe mechanisms are typically deployed with these systems to de-activate the corresponding component(s) and/or indicate a service alert in the event an improper operating status is detected. In response to the alert, a service technician is dispatched to diagnose the system. However, contacting the technician and waiting for the technician to arrive generally increases system downtime, prevents treatment of patients, and substantially increases costs to the system owner. One approach has been to provide preventative maintenance on a scheduled routine basis. This, however can create unnecessary service visits, particularly when the preventative maintenance schedule does not correlate with actual system performance and needs. Moreover, once one or more components, or the entire system, have been de-activated, the accessible information is generally insufficient for proper diagnosis. Accordingly, improved systems and methods for diagnosing and supporting surgical systems to reduce system downtime are desirable.
The invention is generally directed to systems and methods for medical care, and more particularly to systems and methods for providing remote diagnostics and support for surgical systems. The invention includes a central computer system communicatively coupled to one or more computer-based surgical machines via a computer network, such as the Internet. The central computer system is programmed to monitor the operation of one or more of the surgical machines, diagnose any problems that occur with one or more of the machines, and notify a technician of any potential problems with any of the machines to provide for an efficient support system that minimizes any potential undesirable downtime of the surgical machines.
In one embodiment, a service system for supporting ophthalmic surgical systems is provided. The service system includes a plurality of remotely located ophthalmic surgical machines, a plurality of personal digital assistants, and a central computer system communicatively coupled to each of the plurality of ophthalmic surgical machines and to each of the plurality of personal digital assistant. The central computer system is configured to detect an operation fault of at least one of the plurality of ophthalmic surgical machines and notify at least one of the personal digital assistants of the operation fault. The operation fault indicates a service requirement of the ophthalmic surgical machine.
In another embodiment, a method of servicing a plurality of surgical systems is provided. The method includes monitoring the plurality of surgical systems to obtain data indicating a status for each of the plurality of surgical systems, determining an operation fault of at least one surgical system of the plurality of surgical systems based on the data and a database of pre-determined profiles corresponding to each of the plurality of surgical systems, and notifying at least one technician of the operation fault.
In yet another embodiment, a support system for a plurality of remotely located ophthalmic surgical machines is provided. The support system includes a plurality of personal digital assistants and a central computer system communicatively coupled to each of the plurality of ophthalmic surgical machines and to each of the plurality of personal digital assistants. The central computer system is configured to receive data from at least one of the plurality of ophthalmic surgical machines, detect an operation fault of at least one of the plurality of ophthalmic surgical machines based on the data and a database on profiles corresponding to each of the plurality of ophthalmic surgical machines, and transmit an alert to at least one of the personal digital assistants. The operation fault indicates a service requirement of the ophthalmic surgical machine, and the alert indicates the operation fault.
Other systems, methods, features and advantages of the invention will be or will become apparent to one with skill in the art upon examination of the following figures and detailed description. It is intended that all such additional systems, methods, features mid advantages be included within this description, be within the scope of the invention, and be protected by the accompanying claims.
In order to better appreciate how the above-recited and other advantages and objects of the inventions are obtained, a more particular description of the embodiments briefly described above will be rendered by reference to specific embodiments thereof, which are illustrated in the accompanying drawings. It should be noted that the components in the figures are not necessarily to scale, emphasis instead being placed upon illustrating the principles of the invention. Moreover, in the figures, like reference numerals designate corresponding parts throughout the different views. However, like parts do not always have like reference numerals. Moreover, all illustrations are intended to convey concepts, where relative sizes, shapes and other detailed attributes may be illustrated schematically rather than literally or precisely.
a is a perspective view of an ophthalmic laser system known in the art.
b is as a block diagram of the ophthalmic laser system shown in
Referring to the drawings, a computer-based diagnostics system 1000 is shown in
In one embodiment, each surgical system 1300 includes a computer-based monitoring subsystem 1350 known in the art (e.g., a controller or a processor and a data storage device, such as a memory) that is configured to monitor various aspects of components critical to the operation of the surgical system 1300, although non-critical components may also be monitored. The monitoring subsystem 1350 collects the diagnostics related information for transmission to the central server system 1010. The PDAs 1200 are used by field technicians who can travel to the various surgical systems 1300 to resolve any problems, and the PDAs 1200 transmit and receive diagnostics related information specific to the corresponding surgical system 1300 to and from, respectively, the central server system 1010 and/or the various surgical systems 1300. The PDAs 1200 may include, by way of example and not limitation, to laptop computers, cell phones, or other portable wireless computing devices with network capabilities.
The central server system 1010 further includes a database of profiles 1130 associated with each monitored surgical system 1300. The surgical system database 1130 stores information about each surgical system 1300, e.g., type of system 1300 (e.g., an excimer laser, a femtosecond laser, and/or an ultrasound system), model, account information, owner, schedule of surgeries, surgeons approved to use the system 1300, location, usage history, diagnostics information, such as error logs and service history, and the like. Some fields are described below and based upon the type of surgical system 1300.
The central server system 1010 also includes a database 1120 of technician profiles that stores information about various technicians, e.g., location, schedule, completed service requests, time of completion, outstanding service requests, initiation time of service requests (e.g., to gauge quality of service), and the like. The server system 1010 can further include a global positioning system module 1125 that locates technicians based on the respective PDA 1200 to determine if a particular technician within a pre-determined vicinity of a surgical system 1300 requiring service or repair.
The central server system 1010 can provide a user interface (not shown) in the form of a webpage for convenient access and control of the central server system 1010 and the surgical systems 1300. In one embodiment, the interface includes a dashboard that is updated in real-time with the most current information about the surgical systems 1300. This dashboard can be configurable by the user and incorporate parameters from other business metrics to manage resources, cost, quality, and the like. The central server system 1010 can further include configuration management systems such as those described in U.S. patent application Ser. No. 11/839,074, which is hereby incorporated by reference in entirety.
Another component included in the central server system 1010 is a surgical system diagnostics engine 1170. This engine 1170 receives diagnostics related data from the various surgical systems 1300 and the surgical system profile database 1130 to determine the operating status of one or more components for a particular system 1300 or to receive an alert from a particular surgical system 1300 indicating the status of one or more components of the particular surgical system 1300 (e.g., a problem has occurred with one or more components of the particular surgical system 1300). This engine 1170 includes a computer-based algorithm tailored to diagnosing one or more types of surgical systems 1300, e.g., an excimer laser, a femtosecond laser, a cataract removal system, and the like. The central server 1010 can also include a number of computer servers located throughout different locations (e.g., across the world) to provide redundancy and reduce latency, as one of ordinary skill in the art would appreciate.
In another embodiment, some operation faults may be categorized for technician attention, regardless of the ability to remotely correct the operation fault. In these cases, the operation fault is compared with a pre-determined database of operation faults categorized for technician attention, instead of determining the remote resolution. A variety of factors may be used to establish this database, such as historical experience, industry standards, operating capacity buffers or margins, and the like, although any parameter that would degrade over time may be monitored.
For an ophthalmic laser system 1300, e.g., a femtosecond laser known in the art (such as that shown in
For example, the service visit may include adjusting mirror positions, diode power, or other electrical settings to increase the output energy level from a predicted or detected decrease. In addition, the slope of the data points over time can be determined, either by the surgical system 1300 or the diagnostics engine 1170, to indicate a decline, change, or normal rate of the total energy output. For example, in the event the slope of the total energy output is steeper than a pre-determined threshold rate, the technician is notified of the operation fault of the surgical system 1300. Technician attention can thus be expedited to resolve an operation fault that may be indicative of a potential problem other than normal wear, for example, a failure of a component within the optical path of the laser. Other aspects of the laser surgical system 1300 that can be monitored, verified, and/or calibrated utilizing the diagnostics system 1000 include, but are not necessarily limited to, beam steering error, coolant level error, shutter error, laser diode error, galvo positioning error, energy sensors, wavefront measurements, voltage measurements, and the like. History logs for each of these aspects of the laser surgical system 1300 can be stored in the surgical profile database 1130 and used to predict the operation or performance status of the system 1300 (e.g., predict when performance of one or more corresponding components of the system 1300 degrades beyond the pre-determined threshold level).
For a phacoemulsification surgical system 1300, such as shown in
In one embodiment, the diagnostics system 1000 is combined with an inventory management system, where the surgical system profile database 1130 can further include surgery schedules, required inventory for a particular surgery, patient surgery information, and the like. An example system is described in U.S. Pat. App. No. 61/005,459, filed Dec. 3, 2007, which is hereby incorporated in entirety by reference.
In the foregoing specification, the invention has been described with reference to specific embodiments thereof. It will, however, be evident that various modifications and changes may be made thereto without departing from the broader spirit and scope of the invention. For example, the specific ordering and combination of process actions described herein is merely illustrative, and the invention may appropriately be performed using different or additional process actions, or a different combination or ordering of process actions. For example, this invention is particularly suited for applications involving medical systems, but can be used beyond medical systems in general. As a further example, each feature of one embodiment can be mixed and matched with other features shown in other embodiments. Additionally, and obviously, features may be added or subtracted as desired. Accordingly, the invention is not to be restricted except in light of the attached claims and equivalents thereof.