The exchange of food and beverage items through food and beverage service windows (e.g., drive-through or drive-up windows) poses health, security, and operational concerns as it relates to customer-operator interaction. The exchange can result in direct customer-operator physical contact, expose the operator to theft, and/or increase overall service time due to large or multiple food and beverage product exchanges. In a similar way the exchange of payment at a drive-through window poses health, security, and business concerns.
Present industry practice involves the use of loose trays, cups, gloves, or modified payment machines that aid in reducing customer-operator interaction. The present invention reduces customer-operator interaction by employing a telescoping tray and frame to deliver food and beverage items to the customer. The tray is removeable and configurable to accommodate multiple food and beverage items and attach to a wide range of service window configurations without altering the underlying facility (e.g., drilling holes).
The present invention relates to a device that reduces or eliminates customer-operator physical contact, improves overall security, and improves service time.
In one aspect the present invention uses a two-tiered telescoping rail system to extend a detachable tray configuration longitudinally but perpendicular to the opening of a food and beverage service window. The tray configuration is thus extended beyond the opening of the window a variable distance up to a maximum extended longitudinal length. The bottom tier supports the top tier which in-turn supports a frame and detachable tray configuration.
In some embodiments the tray configuration is replaceable and includes features for capturing and securing food, beverage, and payment items. The tray configuration is supported by a frame along three edges of the tray. The frame includes a handle attachment positioned opposite the window opening. The tray configuration and frame include a bumper along the edge of the tray and frame positioned toward the window opening. In other embodiments the bumper is affixed at the outer edges of the frame positioned toward the window opening.
In some embodiments the two-tiered telescoping rail system is comprised of rails, angled structural members, and covers on either side of the tray configuration. The covers extend from the base to above the rail system enclosing the rails and angled structural members while leaving the tray configuration accessible.
In another aspect the rail system, tray configuration, and covers are supported by a base that extends from window opening to a lower portion of wall or supporting structure. The base width extends along the entire opening of the window. The base includes two footpads positioned at the edge of the base closest to the window opening and one footpad that extends the width of the base positioned behind the two footpads and near the center of the base. All footpads are adjustable axially along the length of the threaded foot-pad studs. The foot pads interface with an existing counter or table structure to support the overall device.
In some embodiments a clamping system is attached to the base that interfaces with an existing counter, table structure, or partial wall. The clamping system is composed of a slotted angle component that attaches to the base and provides longitudinal adjustment perpendicular to the window opening and wall or supporting structure. The slotted angle component is adjusted to impinge on the counter or table structure to provide lateral stability. A descending angle component is further attached to the slotted angle component and is positioned below the leading edge of the counter or table structure. A threaded lead screw extends from the base to the descending angle component and captures the descending angle component with a nut affixed to the lead screw but below the descending angle component. Threading the nut onto the lead screw moves the descending angle component to a position that impinges on the underside of the counter or table structure providing upward stability.
In another embodiment an angled block is attached to the lead screw that then interfaces with an angled block attached to the slotted angled component. The nut affixed to the lead screw captures the angled block attached to the lead screw in such a manner that when threaded the angled block impinges on the angled block attached to the slotted angled component causing it to impinge longitudinally on a flat wall or counter. The impinging angled block thus asserts a clamping force on the flat wall or counter in the absence of a undercut ledge or lip feature.
In some embodiments a magnet and sensor are positioned as opposing elements within a cover on one side. When the sensor fails to detect a magnetic field, an audible tone is emitted by a speaker also positioned with a cover on one side. In still another embodiment the rail system is actuated by a set of slides that feature a spring pre-load providing active return of the tray and rail system to a collapsed position after extending. The operator must apply a constant force to maintain the frame and tray in the extended position.
In another embodiment a telescoping armature is mounted to the base and extends a tray configuration outside the service window frame. The telescoping armature articulates such that a tray configuration can move left, right, up, down, in, and out.
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Any of the features or attributes of the above described embodiments and variations can be used in combination with any of the other features and attributes of the above described embodiments and variations as desired.
Although the invention has been shown and described with respect to a certain embodiment or embodiments, it is apparent that this invention can be embodied in many different forms and that many other modifications and variations are possible without departing from the spirit and scope of this invention.
Moreover, while exemplary embodiments have been described herein, one of ordinary skill in the art will readily appreciate that the exemplary embodiments set forth above are merely illustrative in nature and should not be construed as to limit the claims in any manner. Rather, the scope of the invention is defined only by the appended claims and their equivalents, and not, by the preceding description.
This patent application claims priority to, and incorporates by reference in its entirety, U.S. Provisional Patent Application No. 63/049,841, entitled “Telescoping Rail and Clamping System for Food, Beverage, and Payment Service Windows”, filed on Jul. 9, 2020.
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Number | Date | Country | |
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63049841 | Jul 2020 | US |