Patent Application
20060043112
The present invention relates generally to product dispensers. More specifically, the present invention relates to transport mechanisms for use in dispensers that serve to dispense consumer products, particular those products having a high theft rate, such as cigarettes, razor blades, make-up, perfume and other expensive products.
In the retail industry, businesses are faced with the need to store inventories of a large variety of retail products in a convenient and organized fashion. Further, there is a need to control access to these products and track inventories of the products, while still allowing a customer to view the products and make a selection. To accommodate this need, in the prior art, there are many different types of product dispensers that are commonly used for commercial products. For many products, the solution is to simply place the products on open racks and shelving units that are distributed over the available retail floor area. Traditionally, the customers can view all of the available products, make their selections and take the desired products to a centralized cashier location to complete their purchases. While this solution works well for a large percentage of products that are offered for sale, there are other products that, due to their nature, are susceptible to theft, particularly by store employees. Often products that are susceptible to theft fall into one of several categories such as high cost products or highly controlled products. For example, high cost products that are contained in small packages such as razor blades or cosmetics are frequently stolen. Similarly, highly controlled and expensive products such as cigarettes are also frequently stolen.
In order to provide additional security for such high theft products, retailers have developed several specialty storage solutions in an attempt to provide better control over these products. For example, there are various known cigarette dispensers that are typically located behind the cash register and have a number of contained columns that received a stack of cigarette packs. In addition, larger columns are provided to accommodate cigarette cartons. An opening or slot is provided on the bottom of each of the dispenser columns that allows a cashier to remove one cigarette pack or carton at a time. Once an item is removed, gravity feeds the next item in the column to the opening for later removal. These prior art dispensers, however, are merely a physical structure for storing and dispensing the product to a person who has the authority to sell the product, such as a cashier. There is no way to track the inventory of the product in the dispenser or account for when a product is removed.
In this context, it can be appreciated that this type of solution does not eliminate the possibility of product theft. Using this arrangement, it is still possible for employees to remove product from unsecured inventory storage areas. For example, employees of the store selling the product may simply directly steal the product or give a customer more products than they actually purchased. In such a case, the cashier usually knows this person. Also, the possibility still exists for customers to reach behind the counter, at an unoccupied cashier station, and remove the cigarettes without paying for them. Therefore, the ability to accurately dispense and count product sold and track what is in inventory is critical.
One alternative is to control access to high theft products by placing all of them into a conventional vending machine. There are a large variety of vending machines available that provide a secure environment in which to store and dispense high theft products. They include a secure storage cabinet into which the products are placed and stored and only vend a selected product after payment for the product is received, thereby avoiding many of the above noted problems. Only trusted employees will have access to this storage area. However, such vending machines typically lack the necessary flexibility to dispense a variety of products. Further, vending machine tend to be bulky and would prove to be quite cumbersome should an array of vending machines be utilized to dispense each of the products for which security is needed. The use of such machines would also require that the customer make several separate purchases to obtain items for different machines. Finally, the transport system within a typical vending machine that is responsible for ejecting the selected product tends to be suited only for dispensing a very particularly sized and shaped package.
Therefore, there is a need for a product dispenser that can store and control the dispensing of a broad range of products. There is a further need to provide a vending machine that can dispense a wide range of products while occupying a compact space and providing a level of product control and security. Finally, there is a need for a dispenser to have an accurate transport mechanism for more precise inventory and sale tracking to better manage the product being dispensed therefrom.
In this regard, the present invention provides a product dispenser that includes a number of improvements over the dispensers of the prior art. Generally the present invention provides for a remotely located product dispenser thereby eliminating the need for an array of dispensers located around the retail store. The dispenser is positioned in a remotely located, secured location and is linked directly to a cash register or other point of sale (POS) terminal, thereby restricting physical access to the dispenser. A person of authority, such as a store manager, loads the desired products into the dispenser. Once the loading process is complete, the dispenser is locked, preventing unauthorized access to the products, thereby substantially reducing the possibility of employee theft.
In order to obtain any product from the dispenser, a sale must first be completed. In operation, a customer makes their selection at the cash register and pays for their desired products. After the sale is rung up, the cash register electronically communicates with the dispenser causing the dispenser to dispense the desired product in the purchased quantity. A product will only be dispensed from the dispenser after a customer has first paid for it at the register. Thus, each product dispensed will be paid for thereby reducing if not completely preventing product from being removed without payment (i.e. stolen).
Additional features provided by the dispenser of the present invention include the ability of the dispenser to electronically track the amount of product in a given storage column. Since the dispenser is electronically interconnected with the cash register, which in turn is interconnected to the company's network, inventory status of the products within the dispenser can be monitored to provide an indication when a particular dispenser needs to be re-filled or if more products need to be ordered. Further details of the electronic inventory tracking and cash register interconnection will be discussed in detail below. In addition, the dispenser of the present invention has an improved mechanical transport system that enables the dispenser of the present invention to be configured for dispensing a much wider array of products. The transport system employs a collapsible gate that is connected to a belt, which is in turn driven by a DC motor. In operation, the collapsible gate pushes the from the storage stack into a collection bin for retrieval by the cashier.
In view of the foregoing, an improved product dispenser is provided that prevents theft of the product therein while also tracking the inventory thereof. Additionally, an improved transport system is provided that requires a reduced amount of space in which to operate while also allowing the ability to handle a broader range of products. As a result, the dispenser of the present invention is superior to all prior art dispensers.
It is therefore an object of the present invention to provide a product dispensing system that can store and retain a wide variety of different products in a secured environment and dispense the selected products only after a purchase transaction has been completed. It is a further object of the present invention to provide a dispensing system wherein the dispenser can store and retain a wide variety of products in a reduced area while including a product transport system that can effectively and reliably dispense selected products in response to a signal generated by a POS terminal. It is yet a further object of the present invention to provide a dispensing system that includes a compact transport system that is capable of fully automated and reliable operation for the dispensing of a wide variety of selected products in response to a signal generated by a POS terminal.
These together with other objects of the invention, along with various features of novelty, which characterize the invention, are pointed out with particularity in the claims annexed hereto and forming a part of this disclosure. For a better understanding of the invention, its operating advantages and the specific objects attained by its uses, reference should be had to the accompanying drawings and descriptive matter in which there is illustrated a preferred embodiment of the invention.
In the drawings which illustrate the best mode presently contemplated for carrying out the present invention:
FIG.4 is a close-up front perspective view of the actuator member; and
Now referring to the drawings, there is shown in
The cash register or POS terminal 12 of the present invention may be any type register as is known in the prior art. Generally, the cash register 12 includes at least a cashier interface wherein the cashier can enter data that is associated the selections made by the customer and a network connection 16 wherein data entered by the cashier can be transferred to a central data storage unit 14. In this manner, as described above, as the cashier enters the selections made by the customer and the sale is completed, the transferred data signal will cause the product dispensing unit 10 to dispense the products required to complete the customer's order. One skilled in the art can appreciate that the cash register 12 may include a large variety of additional accessory devices and interfaces that increase the functionality of the cash register 12. For example, the cash register 12 may include a scanning device to read the bar codes located on each of the products selected by the customer. In such an arrangement, a customer may select tickets that are located in the retail store that correspond to the various items that are stored in the product dispensing unit 10. When such a ticket is scanned as part of a sale transaction, the product dispensing unit 10 will dispense the corresponding product. Similarly, the cash register 12 may include an additional user interface that is accessible by the customer. The additional interface may be an LCD panel with a keypad or a touch screen panel that provides a menu of items that are contained within the product dispensing unit 10. The customer can then select the desired products by making a selection on the customer interface. Once the selection is made, the transaction is completed as provided above.
The dispensing unit 10 may be triggered to dispense in many different ways, each of which are considered within the scope of the present invention. For example, a dedicated signal may be sent from the cash register to the dispenser to instruct what and how many products to dispense. Alternatively, the dispenser can be easily retrofitted to any cash register by connection to the monitor input for continuous capture what is being displayed on the monitor of the cash register. If a sale is recognized on the monitor, the appropriate instruction is sent to the dispenser. Further any signal being sent in any direction on the electronic communication network 16 could be monitored in order to cause the product dispensing unit 10 to dispense the requested product.
The central data storage unit 14 may be a computer terminal as is well known in the art. The central data storage unit 14 includes a system such as a software program for tracking inventories. The central data storage unit 14 may be located at the retail location itself wherein the central data storage unit 14 is responsible for tracking all of the sales information from each of the cash registers 12 within the retail location. Similarly, the central data storage unit 14 may be located at a remote location wherein the central data storage unit 14 tracks and stores the sales information from a plurality of cash registers 12 positioned within a plurality of remote retail locations. Further, there may be a hierarchy of central storage units 14 wherein a first level of central storage units 14 track the sales from the cash registers 12 at each discrete retail location and then each first level storage unit 14 transmits the data to a second level central storage unit at a remote location. It should be appreciated that may different arrangements are available and known in the art and any of these known configurations is intended to fall within the scope of the present invention.
The electronic communications network 16 disclosed in the present invention may be any network arrangement known in the art. The network 16 may be fully wired between each of the devices. Similarly, the network 16 may be a fully wireless arrangement that utilizes any one of the known wireless network protocols well known in the art. Further, the network 16 may be wired in part and wireless in part. The purpose of the electronic communications network 16 in the context of the present invention is simply to allow the product dispensing unit 10 to monitor transactional data that passes between the cash register 12 and the central data storage unit 14 and to allow the product dispensing unit 10 to transmit inventory related data to the central data storage unit 14. While it is preferred that the dispensing unit is connected to a network, where it communicates with a central data storage unit 14, it may operated in a standalone mode where inventory data is stored locally within the cash register 12 itself. Further, the transport mechanism of the present invention can be employed in an unattended vending machine environment that does not have any type of inventory tracking.
The product dispensing unit 10 is provided in the form of a large cabinet 18 that typically is located in a remote location, such as in a storage room. However, within the scope of the present invention the product dispensing unit 10 may be constructed for installation beneath a typical retail sales counter or the like. The product dispensing unit 10 includes at least one storage bin 20 for containing product 22 to be dispensed. The product 22 is stacked into the storage bin 20 in a substantially vertical fashion and contained therein while awaiting a customer purchase and dispensing of the product 22. In this arrangement, the product 22 is urged downward in the storage bin 20 by the force of gravity. Should the storage bin 20 be positioned in a different orientation, or should the product transport mechanism 26 be positioned at the top of the storage bin 20, the product 22 could be urged in the desired direction by a spring force. As is shown in
Once loaded, the product dispensing unit 10 tracks the inventory of the products 22 loaded therein. The product dispensing unit 10 provides this information by making it available on the electronic communications network 16 as well as maintaining a local inventory log thereby maintaining a back up record should the primary inventory tracking system or central data storage unit 14 fail.
At the bottom of each of the product storage bins, a product transport assembly 26 is provided. Turning now to
Turning now in particular to
The operation of the transport assembly 26 of the present invention is detailed in
Turning to
In this position the pusher assembly 34 has fully ejected the product package 22a from the product storage bin 20. At this point, the ejected product package 22a falls into a hopper for collection by the person making the purchase or the cashier. The remaining products 22b-22e in the product storage bin 20 drop downwardly onto the transport assembly 26 thereby positioning a new product package 22b in the appropriate position to be dispensed in a future dispensing operation. At this point, access to the products 22b-e is not possible.
It should be appreciated while the transport assembly 26 of the present invention is shown in the context of a particular product dispensing system, the applicability of such an assembly is much broader. The transport assembly 26 of the present invention is clearly suited for any type of vending assembly wherein an electronically controlled transport mechanism 26 is required that is both compact and reliable. It can therefore be seen that the present invention provides a unique product inventory storage and control device that can be used in a retail operation to significantly reduce theft of commonly stolen items. The system of the present invention provides secured inventory control while including a compact and electronically controlled product transport mechanism that facilitates the storage and dispensing of a variety of differently sized and shaped product items. For these reasons, the instant invention is believed to represent a significant advancement in the art, which has substantial commercial merit.
While there is shown and described herein certain specific structure embodying the invention, it will be manifest to those skilled in the art that various modifications and rearrangements of the parts may be made without departing from the spirit and scope of the underlying inventive concept and that the same is not limited to the particular forms herein shown and described except insofar as indicated by the scope of the appended claims.
This application is related to and claims priority from earlier filed U.S. Provisional Patent Application No. 60/606,772, filed Sep. 2, 2004, the entire contents of which are incorporated herein by reference.
| Number | Date | Country | |
|---|---|---|---|
| 60606772 | Sep 2004 | US |
