This invention relates to vending machines. In particular, this invention relates to a system for tracking merchandise vended from a vending machine.
Bulk venders, colloquially known as “gum ball machines”, are widely used for dispensing confectioneries and other small articles of merchandise. A typical bulk vender has a hopper assembly comprising a transparent globe which functions as a merchandise storage bin, seated over a dispensing wheel which revolves in a hopper. A patron deposits the required coinage into the coin mechanism and turns the handle, which rotates the dispensing wheel to convey a preset amount of merchandise to the dispensing chute. The hopper assembly is located over a body which is mounted on a base, defining a secure compartment containing a cash box into which the coin mechanism ejects the deposited coins.
Bulk venders are typically purchased and maintained by vender operators, who install and service the venders at high traffic locations such as shopping malls, restaurants and the like. The operator periodically restocks the venders and collects the proceeds from the sale of articles dispensed by the venders, and typically remits a portion of the proceeds to the owner of the premises. A large vender operator may operate many hundreds of bulk venders, employing service personnel to service the venders and deliver the coins which have accumulated within the cash box to the operator.
Bulk venders are intended particularly for use in unsupervised public areas, and as such are designed to resist tampering, theft and vandalism by patrons. However, since in a conventional bulk vender the number of articles dispensed from each vender is not monitored, so that the vender operator can never know how many coins should be collected from any particular vender during a service call, the operator is highly vulnerable to the theft of coins by the operator's service personnel. The operator can also be vulnerable to the substitution of slugs for coins by service personnel before the collected coins are delivered to the operator.
In either case the operator's proceeds can be significantly reduced. This significantly limits an operator's ability to expand his or her business because the operator is either limited to using only employees known to be trustworthy, or runs the risk of substantial losses due to skimming by employees. Further, this reduces the operator's ability to account to the owner of the premises on which a vender is located, because the operator can never be certain when remitting a portion of the proceeds to the owner of the premises that all monies collected by the vender have been accounted for.
Systems which track the number of vends from a bulk vender are known. However, any system for tracking the number of vends is defeated when a sufficient number of false vends is registered to eliminate the reliability of the count. Unscrupulous service personnel skimming coins from the cash box may therefore try to defeat the counting mechanism, for example by jiggling the handle at the point where the mechanism counts a vend in order to artificially increase the vend count and render it unreliable. The tolerances of the coin mechanism itself can also lead to inadvertent false vend counts.
It would accordingly be advantageous to provide a tracking system for a bulk vender having a security feature by which only actual vends are counted, i.e. the prospect of a false vend is substantially reduced or eliminated, to thus provide a consistently reliable count.
The present invention overcomes these disadvantages by providing a tracking system for any coin-operated machine or device, including for example bulk venders. In the preferred embodiment the system of the invention counts each vend responsive to a cycle of the coin mechanism, and records the date and time of each vend.
The invention accomplishes this by providing an active tag, in the form of a microchip disposed in a housing, which has a memory for storing data representing a vending event, for example the date and time of the event. The data is periodically read by a hand-held reader or “interrogator,” which downloads the data stored in the tag memory and erases the memory to reset the tag for continued monitoring of the vender. With this information an operator can reconcile the number of coins collected from the vender with the number of vends recorded, to ensure that the operator's proceeds are not being stolen by employees. The presence of the tag would inhibit theft to such an extent that an operator would no longer have to limit the expansion of his or her business because a much greater pool of potential employees becomes available to the operator, which significantly increases the number of venders that the operator can service.
The recorded information also allows an operator to determine when the vender is likely to need restocking, to thereby anticipate servicing requirements; to track when vends take place and over what period of time, to help in determining the commercial viability of a vender location; and to track the work habits of service personnel and determine their operating efficiency.
In the preferred embodiment the tag transmits the data via a radio frequency (RF) signal, has a unique identification code, and operates responsive to a digital key which allows only a reader having a corresponding key to task the tag for data and erase its memory. Thus, the tag not only monitors the activity of the coin-operated machine or device, but also provides an instant indication as to the identity of the owner/operator.
The tag may comprise, or be a component of, a “microelectromechanical system” or “MEMS.” Such a device is capable of providing a tag identification function, data memory, mechanical power generation and storage, RF communications, coin sensing/vend actuation, and event capture where the event may be a vend, a temperature or moisture alarm, etc., and data transfer.
In a further preferred embodiment the interrogator can be provided with wireless communications capabilities and/or a GPS or GSM transponder, allowing the operator to track the whereabouts of service personnel.
In one embodiment a reed switch for transmitting an electrical signal to a tracking tag is mounted to the stationary frame of the coin mechanism and actuated by a magnetic element mounted to the revolving coin carrier. According to the invention a controller is provided that is programmed to pass a pulse from the reed switch to the tracking device only once during every preset interval, for example five seconds. This largely defeats attempts to artificially increase the vend count by jiggling the handle at the point where the magnet passes the reed switch, to cause multiple passes within a single rotational cycle of the coin mechanism, because too much time is required to increase the vend count to the point where the count would be considered unreliable. In a further embodiment a pair of reed switches is provide and each must be actuated in succession with a null in between in order to increment the vend count.
In drawings which illustrate by way of example only a preferred embodiment of the invention,
A vender of this type is described and illustrated in U.S. Pat. No. 5,954,181 for a “Coin Mechanism with Magnetic Locking System” issued on Sep. 21, 1999, which is incorporated herein by reference. It will be appreciated that this is merely one example of a bulk vender in which the invention can be implemented, and the description thereof is not intended to be limiting. A vending machine tracking system in which the present invention may be implemented is shown and described in the applicant's international patent application for a “Vending Machine Tracking System” published on Aug. 28, 2003 under Publication No. WO 03/071496 A2, which is incorporated herein by reference. It will be appreciated that this is merely one example of a vending machine tracking system in which the invention can be implemented, and the description thereof is not intended to be limiting.
Although the invention will be described with reference to a coin, the term “coin” as used herein includes coins and tokens and like elements, and is in no way restricted to currency or coins having a monetary value. Further, while the invention is described herein in the context of a coin mechanism 10 in a bulk vender 2, it will also be understood that a coin mechanism of the invention may be used in any other machine or device which operates responsive to a coin mechanism, including many types of machines and devices which do not dispense merchandise such as parking meters, laundry machines and video games, by way of non-limiting example, and the invention is accordingly not restricted to any particular type or application of the coin mechanism. The invention is advantageously implemented where multiple machines or devices are placed in locations that do not provide ready access to a mains electrical power supply, and are spread out over a wide geographic area, bulk venders 2 being merely one example.
In each vending machine or device 2 a complete cycle of the coin mechanism is referred to herein as a “vend,” whether the coin mechanism cycle causes merchandise to be dispensed, time on a parking meter to increase, a washing machine to complete a wash cycle, a video game to go into play mode, or otherwise.
The coin conveyor 40 includes a coin receiving portion for receiving a coin 1 which comprises a recess 42 formed to the size of the intended coin 1, in which the coin 1 nests as it is conveyed about the rotational cycle of the coin mechanism 10. In the illustrated embodiment the coin conveyor 40 is provided with peripheral ratchet teeth 41 which cooperate with a pawl to prevent reverse rotation of the mechanism 10 during most of the rotational cycle (a small radius of reverse rotation is permitted immediately beyond the rest position, which allows the coin conveyor 40 to revert to the rest position if the measuring devices reject the deposited coin).
A back plate 80 overlays the coin conveyor 40 and is affixed to the cover plate 20 so as to be stationary relative thereto, as by bolts 81. The back plate 80 retains a coin 1 in the coin recess 42 along the rotational path followed by the coin 1 as the handle 30 is rotated. The shaft 32 extends through an opening 86 in the back plate 80 and is rotationally engaged to a dispensing gear 64 for rotating the turntable 6. Thus, the cover plate 20 and back plate 80 remain stationary, while the coin conveyor 40 and gear 64 are fixed in position on the shaft 32 and rotate as the handle 30 is turned.
A dog 70 for measuring the thickness of a coin 1 may be mounted on the back plate 80 biased against the coin recess 42 by a spring 70a, to catch the trailing edge of the coin recess 42 if a deposited coin or slug is thinner than the intended coin 1 and arrest rotation of the mechanism 10. Conventionally a diameter measuring dog 34 for measuring the diameter of the coin 1 is pivotally mounted on the cover plate 20, biased against the coin conveyor 40 by a spring 34a, to catch on the trailing corner 35 of the coin recess 42 if a deposited coin or slug has a diameter smaller than the intended coin 1 and thus arrest rotation of the mechanism 10. The coin conveyor 40 thus conveys the proper coin 1 to the coin ejection ramp 25, where it falls into a coin tray (not shown) concealed within the vender housing 4, along a specific rotational path that allows the measuring dog 34 to measure the coin 1 at the designated radial position. If a deposited coin or slug is not of the correct size, the dog 34 cooperates with the coin conveyor 40 to arrest rotation of the mechanism 10.
According to the invention, a tag is provided to record vending events. The tag may be a radio frequency identification (RF ID) tag 110, which comprises a ROM containing a non-erasable identification code and at least one digital key, along with any necessary operating software; an RF transceiver for receiving instructions from a reader or “interrogator” 100 (shown in phantom in
In the preferred embodiment, the tag 110 is hermetically sealed in a housing 112 along with a power source 114, for example a commercially available compact lithium battery, and a controller 115, as shown in
The RF signal from the tag 110 should be kept at a fairly low power, to conserve energy and ensure that if venders are in close proximity to one another, data is being retrieved only from the vender being interrogated. Thus, the interrogator 100 must be held fairly close to (for example, within 10 cm), or in contact with, the cover plate 20 of the coin mechanism 10. The interrogator 100 may comprise a standard Personal Digital Assistant (PDA) that provides a port for connecting an accessory reader, and the software (which may be programmed over any standard operating platform) can be downloaded to the PDA or provided in an accessory card. Suitable PDA and other reading devices are currently available.
According to the invention, an interface 120 is provided to recognize the motion of the coin mechanism turning through a complete cycle—which is representative of a single vending event—and generate a pulse which incrementally increases the vend count in the tag 110 and preferably records the date and time of the vending event. In one preferred embodiment shown in
Alternatively, the interface 120 may comprise a proximity sensor actuated by a density differential, reflective surface or other proximity actuator on the coin conveyor 40; or some other activating interface which closes a circuit to generate a pulse on the event input pin of the tag 110. In each case the interface 120 operates at a position in the rotational cycle of the coin mechanism 10 at which the coin has already been accepted, as apparent from the relative positions of the coin 1, the reed switch 122 and the magnet 124 shown in phantom in
In operation, the vender 2 is set up in the selected location and the storage bin 5 is stocked with merchandise. The interrogator 110 is positioned as shown in
Periodically, service personnel interrogate the tag 110 using the interrogator 100, and retrieve the data stored in RAM. The interrogator 100 is used to signal the tag 110 to switch out of ‘sleep’ mode and transmit its identification code. If the operator key is recognized by the interrogator 100, the identification code is retrieved by the interrogator 100 along with the data representing vend events, which may include the date and time of a vend, and if desired a code representing the type of merchandise being dispensed. When the data retrieval is complete, the interrogator 100 signals the tag 110 to erase its RAM and return to the ‘sleep’ mode.
After collecting data from a number of venders on a route, the data stored in the interrogator 100 is downloaded to a data collection system including a computer, for example a desktop or laptop PC (not shown), for review and analysis. The interrogator 100 may be placed into a cradle or otherwise docked directly to the computer (via cable, infrared, RF or otherwise), or the interrogator or its cradle may be provided with or connected to a modem for a dial-up connection to the computer.
In one embodiment the tag 110 is intended to be disposable. A currently-available lithium battery can last up to five years. Upon battery failure, or other failure of the tag 110, the tag 110 would be discarded and replaced with a new tag 110. Although tags are commercially available which transmit at intervals, in the preferred embodiment the tag 110 transmits only when switched out of sleep mode by the interrogator 100, to conserve battery life and thus prolong the life of the tag 110. In an alternative embodiment, the tag 100 is permanent and a separate battery is provided. The battery may be a rechargeable battery, which for example could be recharged by induction, or the battery be disposable and replaced when it nears the end of its expected life. The tag 110 may also comprise or be a component of a “microelectromechanical system” or “MEMS,” having the tag identification function, data memory, mechanical power generation and storage, RF communications, coin sensing/vend actuation, and event capture as described herein. In either case the tag 110 is preferably capable of being powered by induction from the electromagnetic field generated by the interrogator 100, which also allows the interrogator 100 to effect data transfer from the tag 110 without using the power supply 114, to both conserve power and ensure that data can be recovered (where the tag 110 has a non-volatile memory) if the power source 114 fails.
Preferably the tag 110 also stores in ROM a manufacturer's or “master” key, allowing the manufacturer to operate and retrieve information (such as the identification code) when it is necessary to identify the owner/operator of the vender. Additionally, preferably the manufacturer can program the interrogator 100 to recognize (or reject) the operator key for any particular tag 110, or to reset a tag 110 so that another interrogator 100 can be initialized to the tag 110, in order to facilitate an operator selling part of a route or territory to another operator.
In a further preferred embodiment the interrogator 100 can be provided with a Global Positioning System (GPS) transponder or a Global System for Mobile communications (GSM) transponder (not shown), or any other suitable wireless positioning/communications medium, which may communicate for example over a regional cellular network, or for very wide area applications by satellite, allowing the operator to track the whereabouts of service personnel servicing the venders 2. In these embodiments the interrogator 100, which can incorporate a mobile phone, can initiate communications with a central station at predetermined intervals, or can be tasked by the central station to upload information at any time desired by the operator.
In other applications, for example for tracking revenues and other events relating to taxicabs, the device of the invention can be connected to existing counting circuitry to record events as they occur, and can upload information at desired intervals to a central station or administrator in like fashion or read by an interrogator 100 when the taxi physically returns to the central station.
The tag 110 may utilize volatile memory, in which power must be constantly applied in order for the tag to retain the data in memory. In an alternative preferred embodiment, the tag 110 comprises a non-volatile memory, for example as may be found in current EPROM, EEPROM, and FLASH technologies, which do not require a battery 114 permanently connected to the tag 110. In the latter embodiment the battery 114 may be disconnected entirely from the tag 10 whenever the switching interface 120 breaks the circuit to the tag counter input, and is reconnected by the switching interface 120 closing or the interrogator 100 tasking the tag 110 out of sleep mode. Thus, any type of memory (semiconductor, magnetic, and others), whether it retains information in the absence of applied power or requires the constant application of power, can be used in the invention.
Certain types of coin mechanisms, due to lower tolerances and/or the provision of spring loaded parts, can be more vulnerable to attempts to falsely increase the vend count by repetitive actuation of the switch mechanism, and in some cases merely rotating the coin mechanism causes vibrations that repetitively actuate the reed switch and cause the tracking system count to increase falsely. To provide a further means for preventing this, the invention contemplates a dual-switch switching mechanism, illustrated in
In this embodiment the controller 115 preferably comprises an analog-to-digital converter (ADC), which allows the controller 115 to detect analog signals. This is advantageous both for the operation of this embodiment of the invention, as described below, as well as to allow the controller 115 to sense the battery voltage (and therefore its depletion state) and to measure temperature, if desired.
In the preferred embodiment the controller 115 sends a signal to the tag 100 to increment the count only in response to a complete count-increment sequence representing actuation of the first switch 122a, deactivation of the first switch 122a, and after a null interval, actuation of the second switch 122b. Thus, preferably the second reed switch 122b is spaced far enough from the first reed switch 122a that the magnet 124 can influence only one switch at a time. As illustrated in
It is advantageous to have actuation of the first switch 122a cause voltage drop all the way to zero, since this can be used by the controller 115 to sense a digital low signal without using the ADC component, and can thus be used to take the controller 115 out of sleep (battery-conserving) mode.
Note that instead of using one or more normally open reed switches actuated by a magnet 124 passing in proximity of the reed switches, the embodiments of the invention can alternatively be implemented using one or more normally closed reed switches that remain in proximity of a stationary magnet 124, and having a magnetically permeable member rotate with the coin mechanism 10 and pass close enough to the magnet to draw the magnetic field away from the reed switch(es) and thus actuate the reed switch(es). This embodiment of the invention otherwise operates as in the previous embodiments.
In the preferred embodiment the controller 115 is also programmed to detect when either switch 122a, 122b is actuated for an undue interval, for example when a user stops turning the coin mechanism 10 at a point where one or the other of the switches 122a, 122b is held open. To conserve power in this situation, the controller 115 after a designated interval removes power from the switches 122a, 122b. The controller 115 reapplies power to the switches 122a, 122b periodically, to see if the switches 122a, 122b have both opened, and continues to remove power from the switches 122a, 122b until it has detected that the switches 122a, 122b are both open.
A preferred embodiment of the invention has been described by way of non-limiting example only. Those skilled in the art will appreciate that certain modifications and adaptations may be made without departing from the scope of the invention as claimed.
Number | Date | Country | Kind |
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2,483,076 | Sep 2004 | CA | national |
2,493,837 | Jan 2005 | CA | national |