Claims
- 1. A field located technician or engineer support computer, comprising:
(a) means, operable by a field located technician or engineer for recording data, referred to as system data and equipment data; (b) means for acquiring system and equipment operational data from temporary field installed sensors and recording said system data; (c) means for transmitting raw data from the field location to a central computer system for processing; (d) means for receiving processed and analyzed data at the field location from the central computer.; (e) means for displaying a series of prompts to the field located technician or engineer, to prompt the technician/engineer to supply additional data as required by the central computer for completion of the diagnosis/analysis; (f) means for displaying the results of the central computer's diagnosis/analysis; and (g) means for printing out the results of the central computer's diagnosis/analysis.
- 2. The field located technician/engineer support computer of claim 1 wherein at least part of said field support computer is a field located data input, storage and retrieval computer.
- 3. The field located technician/engineer support computer of claim 1 wherein at least part of said field support computer is a field located wireless communication device capable of transmitting and receiving computer generated data.
- 4. The field located technician/engineer support computer of claim 1 wherein at least part of said field support computer is a central computer system capable of interpreting and analyzing raw data and providing analysis and diagnosis based upon the raw data.
- 5. The field located technician/engineer support computer of claim 1 wherein at least part of said field support computer is a centrally located wireless communication device capable of transmitting and receiving computer generated data.
- 6. The field located technician/engineer support computer of claim 1 further compromising means for accessing an external data store.
- 7. The field located technician/engineer support computer of claim 1 wherein said external data store contains operational data and specifications specific to the equipment being analyzed/diagnosed.
- 8. The field located technician/engineer support computer of claim 1, wherein said external data store contains parts cost and availability specific to the equipment being analyzed and diagnosed.
- 9. The field located technician/engineer support computer of claim 1 wherein the central computer establishes a customer data sheet for historical recording of analysis and diagnosis.
- 10. The field located technician/engineer support computer of claim 1 wherein the central computer establishes a customer data sheet for invoicing and billing purposes.
- 11. A field located technician or engineer support computer, comprising:
(a) means, operable by a field located technician or engineer for recording data, referred to as system data and equipment data; (b) means for acquiring system and equipment operational data from temporary field installed sensors and recording said system data; (c) means for transmitting raw data from the field location to a central computer system for processing; (d) means for receiving processed and analyzed data at the field location from the central computer; (e) means for displaying a series of prompts to the field located technician or engineer, to prompt the technician/engineer to supply additional data as required by the central computer for completion of the diagnosis/analysis; (f) means for displaying the results of the central computer's diagnosis/analysis; and (g) means for printing out the results of the central computer's diagnosis/analysis.
- 12. The field located technician/engineer support computer of claim 11 wherein at least part of said field support computer is a field located data input, storage and retrieval computer.
- 13. The field located technician/engineer support computer of claim 11 wherein at least part of said field support computer is a field located phone line capable of transmitting and receiving computer generated data.
- 14. The field located technician/engineer support computer of claim 11 wherein at least part of said field support computer is a central computer system capable of interpreting and analyzing raw data and providing analysis and diagnosis based upon the raw data.
- 15. The field located technician/engineer support computer of claim 11 wherein at least part of said field support computer is a centrally located phone line communication device capable of transmitting and receiving computer generated data.
- 16. The field located technician/engineer support computer of claim 11 further comprising means for accessing an external data store.
- 17. The field located technician/engineer support computer of claim 11 wherein said external data store contains operational data and specifications specific to the equipment being analyzed/diagnosed.
- 18. The field located technician/engineer support computer of claim 1, wherein said external data store contains parts cost and availability specific to the equipment being analyzed and diagnosed.
- 19. The field located technician/engineer support computer of claim 1 wherein the central computer establishes a customer data sheet for historical recording of analysis and diagnosis.
- 20. The field located technician/engineer support computer of claim 1 wherein the central computer establishes a customer data sheet for invoicing and billing purposes.
CROSS-REFERENCE TO RELATED APPLICATIONS
[0001] This invention claims the benefit of provisional patent application, Ser. No. 60/223,646, filed Aug. 8, 2000, the disclosure of which is hereby incorporated by reference herein.
Provisional Applications (1)
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Number |
Date |
Country |
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60223646 |
Aug 2000 |
US |