The present invention is directed to communication devices, and more particularly to a wireless intercom system.
Intercom communication systems are frequently used in a wide variety of applications and across a broad range of industries. For example, in the fast food industry, patrons in a drive-through lane typically utilize a speaker and microphone next to the drive-through lane to communicate with one or more employees inside the restaurant. The patrons' orders are communicated to one or more employees inside the restaurant who often receive the orders via an intercom system that may include a desktop intercom or a wall-mounted intercom. Similarly, in the banking industry, tellers at banks having drive-through lanes may use an intercom system to communicate with customers. In the retail industry, stockroom and other employees commonly use intercom systems to communicate with one another within a large area, such as a department store or a warehouse. Also in the retail industry, an employee inside a gas station commonly uses an intercom system to communicate with a patron, such as a gas station employee communicating with a patron at a gas pump.
While being commonplace in many commercial settings, conventional intercom systems usually either include communications wiring or are designed to be worn or otherwise carried by the user. Where a conventional intercom system contains wiring, it is not easily moved from one location to another, yet changes in work flow or business requirements often dictate the need for flexibility and rapid changes. Improved intercom systems are also needed to accommodate individuals with specific physical handicaps.
A wireless intercom unit includes an electronics housing including a first side, where the first side is configured to interface with a planar surface. The intercom unit also includes a microphone configured to receive an audio signal input, the microphone located on a portion of the housing other than the first side, and a first channel transceiver for a first channel radio frequency range. The intercom further includes a speaker configured to broadcast the audio signal output and an input device, where both are located on a portion of the housing other than the first side.
A wireless communication system includes a wireless intercom unit and an earpiece for use with the wireless intercom unit. The intercom unit of this embodiment includes an electronics housing, a microphone for receiving an audio signal input, a first channel transceiver for a first channel radio frequency range, an earpiece transceiver for an earpiece radio frequency range, and a speaker for broadcasting the audio signal output. The earpiece includes a speaker, a microphone, a transceiver for the earpiece radio frequency range, and a wearable structure to secure the earpiece near a user's ear.
A wireless communication system of another embodiment of the invention includes a wireless intercom unit and a remote switch. The wireless intercom unit includes a first transceiver for a first radio frequency range, a receiver for a remote switch radio frequency range, a microphone for receiving an audio input, and a speaker for broadcasting an audio output. The switch includes a housing, a pressure sensor located inside or on the surface of the housing, and a radio frequency transmitter for the remote switch radio frequency range.
The invention may be more completely understood by considering the detailed description of various embodiments of the invention that follows in connection with the accompanying drawings.
While the invention is amenable to various modifications and alternative forms, specifics thereof have been shown by way of example in the drawings and will be described in detail. It should be understood, however, that the intention is not to limit the invention to the particular embodiments described. On the contrary, the intention is to cover all modifications, equivalents and alternatives falling within the spirit and scope of the invention as defined by the appended claims.
The present invention is believed to be applicable to a variety of systems and arrangements for communication in a commercial or retail setting. The invention has been found to be particularly advantageous in a setting where the user must be performing tasks in addition to using an intercom system. The invention has also been found to be advantageous where a user of an intercom device will generally be in one area while using the intercom but may want occasionally to reposition the intercom. While the present invention is not so limited, an appreciation of various aspects of the invention is best gained through a discussion of various application examples operating in such an environment. Throughout the description, identical reference numbers will be used to indicate identical elements.
Now referring to
The transceivers 126 and 168 are within the electronics housing 110 and may be within an additional housing. They may be part of an electronics board 112, shown in FIG. 8. The first transceiver can send and receive radio frequency signals within a first radio frequency range. Again referring to
Prior to this invention, many intercom systems were not easily relocated because they required communication wiring. In addition, some systems require wiring to provide power. Other wireless intercom systems are known, but are typically configured to be worn by a user as a headset. Some wireless systems are difficult to relocate because they include a non-integral antenna. Now referring to
The intercom 100 may be powered by a battery pack 155 illustrated in FIG. 5. The battery pack 155 is located in a battery cavity 174 in the electronics housing 110. The battery cavity may be covered by a removable cover. The battery pack may also be located in other positions such as on the electronics board 112, shown in
The intercom 100 and the base station 145 operate on the same channel, or in other words, within the same radio frequency range. In one embodiment, the intercom 100 can be programmed to operate on any one or more of different channels with each channel operating within a frequency range. In one programming method, the intercom is connected to the base station and the base station sends signals to the transceiver or transceivers of the intercom to indicate the radio frequency at which each transceiver will communicate.
The intercom 100 may have one or more input structures such as push buttons, toggle switches or dials on the outside of its electronics housing. Each input structure may be configured to activate a different function.
The intercom 100 may have a PAGE function. This function allows users of select communication devices to talk to one another without being heard by users of other select communication devices. The system 172 can be configured so that when a user of an intercom 100 pushes a page button 220, only users of selected other communication devices hear what the user of the intercom 100 says. This can be used in several environments. For example, employees of a fast food restaurant could use this feature to talk to one another without allowing a patron in the drive-through lane to hear the communication. Similarly, bank employees could talk to one another without allowing a bank customer in a drive-through window to hear the communication. Similarly, employees at a convenience store could talk to one another without allowing a convenience store customer at a gas pump to hear the communication.
The intercom 100 may have a PAGE MONITOR function that can be activated by pressing a certain sequence of input buttons. For example, in one embodiment the PAGE MONITOR function can be activated by turning the intercom off by pushing the power off button 205 and by then pressing and holding the page button 220 while turning the intercom on by pressing the power on button 205. Once the intercom is in the PAGE MONITOR function, a user of the intercom can hear a PAGE signal from another operator without hearing communication between other operators and customers. When the user hears a PAGE signal, the user can respond to the PAGE signal by pressing the page button 220. A user can disengage the PAGE MONITOR function by pressing the power off button 205 and then pressing the power on button 205.
The intercom 100 may have a TALK function that can be activated by pressing channel buttons, such as a TALK1 button 225 or a TALK2 button 230. When the function is activated, the electronics process the signal received via the microphone and transmit a signal via radio waves. The system can be configured so that the user of the intercom 100 can talk to only certain other users. For example, the system can be configured so that when the TALK1 button 225 is pressed, the voice of the user of the intercom 100 is transmitted to a patron in one drive-through lane and when the TALK2 button 230 is pressed, the voice of the user of the intercom 100 is transmitted to a patron in a second drive-through lane. This is accomplished by having a first and a second transceiver 126, 168 and by having the system programmed so the TALK1 feature and the TALK2 feature operate on two different channels. In other words, when operating with the TALK1 feature, the first transceiver 126 is transmitting and receiving within one radio frequency range. When operating with the TALK2 feature, the second transceiver 168 is transmitting and receiving within a different radio frequency range. The system can be configured to have any number of different subsets of specified users and is not limited to two sets of specified users as described in this example. Additional transceivers may be provided allowing for additional channel options and user subset options.
While it is not necessary, the intercom 100 may have one or more output structures 232 such as light emitting diodes (LEDs) on the outside of its electronics housing as illustrated in the block diagram FIG. 22. Each output structure would provide information on a different state of the system.
In one embodiment, the top side 157 and bottom side 156 of the electronics housing 110 are generally rectangular. In the embodiment of
The bottom side 156 of the housing 110 of the intercom 100 is configured to rest on a planar surface, such as a horizontal planar surface, a planar mounting device, or a vertical planar surface if the intercom 100 is mounted on a wall. The bottom side 156 may be substantially flat. The bottom side 156 may include three or more leg or post structures 158. On a horizontal planar surface, such as a countertop, the intercom rests in a stable position so that the top side of the housing faces the user. The top side 157 may include components that a user will access easily when the housing is resting on the bottom side 156, such as any of the group including the microphone 105, power buttons 200, 205, volume buttons 210, 215, output devices 235, 240, 245, 250, 255 or a page button 220. In one embodiment, the microphone, speaker and one input device are located on a portion of the housing other than the bottom side. Examples of input devices include power buttons, channel buttons and page button. Preferably, the microphone and an input device are located on the top side 170. More preferably, the speaker is also located on the top side 170.
The intercom 100 can be various sizes and shapes. In one embodiment shown in
Now referring to
There are numerous situations in which one using an intercom might want to use a lightweight earpiece in conjunction with the intercom. For example, in a bank, customers in a drive-through window expect privacy and would not want personal information broadcast to anyone within earshot of the intercom. While one could use a wireless headset instead of an earpiece and an intercom, a headset including all the components of the intercom is heavier, larger, more cumbersome, and more likely to interfere with a user, including with a user's hair. An earpiece could also be useful for personnel with physical disabilities, such as hearing loss, who may require more focused communications.
The earpiece 130 and intercom 1104 are designed to communication over a shorter transmission distance than is typical between the base station and the intercom 1104. The base station and the intercom 1104 are designed to communicate with one another over a longer distance range than are the intercom 1104 and the earpiece 130. Preferably, a user wearing the remote earpiece 130 will be located near an intercom 1104, such as sitting at a desk where the intercom 1104 is located. Because of this, the signals within the first frequency range that are sent between the base station and the intercom may be transmitted at a higher power level than are the signals within the earpiece frequency range that are transmitted between the intercom and the earpiece.
Intercom 1104 may have a switch that can be used to disable the speaker 115 and microphone 105. The switch 997 is illustrated on the intercom 100 as located on a bottom side of the intercom 100, as shown in
The outer housing 138 of removable earpiece 130 is illustrated in
There are numerous situations in which a user might wish to use a foot switch rather than the user's hands to provide input to the intercom 100 or intercom 1104. For example, a restaurant employee working in a drive-through lane might wish to use her foot to activate the microphone, rather than using her hand to push a TALK1 or TALK2 button. This allows the user to control whether her speech is transmitted while performing an unrelated task with her hands.
One embodiment of the wireless intercom system includes a remote foot switch 350 illustrated in
In another embodiment, the foot switch communicates with the intercom via wiring rather than via radio frequency signals. In this embodiment, the foot switch is connected to the intercom via a cable connected to the intercom at connection point 999 depicted in
When the intercom 1104 of FIG. 19 and
The wireless intercom system 172 or 1100 may include at least one remote speaker post 440. In one embodiment of a speaker post illustrated in
The various embodiments described above are provided by way of illustration only and should not be construed to limit the invention. Those skilled in the art will ready recognize various modifications and changes which may be made to the present invention without strictly following the exemplary embodiments and applications illustrated and described herein and without departing from the true spirit and scope of the present invention which is set forth in the following claims.
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