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Avaya Management L.P.
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Morristown, NJ, US
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Patents Grants
last 30 patents
Information
Patent Grant
Systems and methods for implementing out-of-office status
Patent number
12,141,724
Issue date
Nov 12, 2024
Avaya Management L.P.
Tanvi Sharma
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Usage and health-triggered machine response
Patent number
12,125,305
Issue date
Oct 22, 2024
Avaya Management L.P.
Pragati Dhumal
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Federated intelligent contact center concierge service
Patent number
12,120,267
Issue date
Oct 15, 2024
Avaya Management L.P.
Kevin R. Plain
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Automatic obscuration of a portion of a screen-share view
Patent number
12,111,955
Issue date
Oct 8, 2024
Avaya Management L.P.
Vijaykumar Bhayani
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Conference recording opt-out notification and management
Patent number
12,113,638
Issue date
Oct 8, 2024
Avaya Management L.P.
Liam Loftus
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Automatic engagement analytics in collaboration and conferencing
Patent number
12,108,190
Issue date
Oct 1, 2024
Avaya Management L.P.
Preetam Pete Shenoy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Methods and systems for maintaining conditional communication sessi...
Patent number
12,052,296
Issue date
Jul 30, 2024
Avaya Management L.P.
Lawrence M. Lutton
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Selective aggregation of enqueued nodes into a subnetwork for simul...
Patent number
12,052,390
Issue date
Jul 30, 2024
Avaya Management L.P.
Manish Negi
G06 - COMPUTING CALCULATING COUNTING
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Patent Grant
Method and system for discovering, reporting, and preventing duplic...
Patent number
12,041,081
Issue date
Jul 16, 2024
Avaya Management L.P.
Dusan Mudric
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
AI-bot based in-meeting instant query assistant for conference meet...
Patent number
12,041,098
Issue date
Jul 16, 2024
Avaya Management L.P.
Ganesh B M S
G06 - COMPUTING CALCULATING COUNTING
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Patent Grant
Controlled access to portions of a communication session recording
Patent number
12,021,647
Issue date
Jun 25, 2024
Avaya Management L.P.
Sandeep Goynar
G06 - COMPUTING CALCULATING COUNTING
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Patent Grant
Aggregation and aggregation omission of messages
Patent number
12,021,807
Issue date
Jun 25, 2024
Avaya Management L.P.
Sudhir Shelke
G06 - COMPUTING CALCULATING COUNTING
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Patent Grant
Method of integrating artificial intelligence systems to dynamicall...
Patent number
RE49905
Issue date
Apr 2, 2024
Avaya Management L.P.
Neil O'Connor
Information
Patent Grant
Message routing in a contact center
Patent number
11,936,808
Issue date
Mar 19, 2024
Avaya Management L.P.
Philip McCann
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Real-time transcription and feed of voice messages based on user pr...
Patent number
11,909,706
Issue date
Feb 20, 2024
Avaya Management L.P.
Navin Daga
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Reaching a quorum with a number of master nodes
Patent number
11,909,818
Issue date
Feb 20, 2024
Avaya Management L.P.
Vivekananda Velamala
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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Patent Grant
Call and media preserving failovers in a cloud environment
Patent number
11,888,928
Issue date
Jan 30, 2024
Avaya Management L.P.
Kurt Haserodt
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Enhanced security for visually impaired users of touchscreen interf...
Patent number
11,868,534
Issue date
Jan 9, 2024
Avaya Management L.P.
Paul Roller Michaelis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Work-from-home agent security compliance
Patent number
11,868,493
Issue date
Jan 9, 2024
Avaya Management L.P.
John A. Young
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Word-based representation of communication session quality
Patent number
11,870,835
Issue date
Jan 9, 2024
Avaya Management L.P.
Sandesh Chopdekar
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Multilingual transcription at customer endpoint for optimizing inte...
Patent number
11,862,169
Issue date
Jan 2, 2024
Avaya Management L.P.
Valentine C. Matula
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Communications handset cradle attachment
Patent number
11,863,696
Issue date
Jan 2, 2024
Avaya Management L.P.
Philip Lo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for improving a visual presentation of a user dur...
Patent number
11,863,872
Issue date
Jan 2, 2024
Avaya Management L.P.
Vinit Rewatkar
G06 - COMPUTING CALCULATING COUNTING
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Patent Grant
Methods and systems of providing response based on communication se...
Patent number
11,856,141
Issue date
Dec 26, 2023
Avaya Management L.P.
Reinhard P. Klemm
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Highly scalable contact center with automated transition from voice...
Patent number
11,843,717
Issue date
Dec 12, 2023
Avaya Management L.P.
David Chavez
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated video stream annotation
Patent number
11,842,539
Issue date
Dec 12, 2023
Avaya Management L.P.
Valentine C. Matula
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method to safeguarding sensitive information in cobrowsi...
Patent number
11,841,972
Issue date
Dec 12, 2023
Avaya Management L.P.
Harsimran Jeet Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Endpoint control over a text channel of a real-time communication s...
Patent number
11,838,331
Issue date
Dec 5, 2023
Avaya Management L.P.
Paul Roller Michaelis
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Intelligent park and page functions in a communication system
Patent number
11,832,149
Issue date
Nov 28, 2023
Avaya Management L.P.
Mehmet Balasaygun
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Active-standby pods in a container orchestration environment
Patent number
11,822,442
Issue date
Nov 21, 2023
Avaya Management L.P.
Prasanna Mahadeo Kulkarni
G06 - COMPUTING CALCULATING COUNTING
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Patents Applications
last 30 patents
Information
Patent Application
COMMUNICATION SESSION SETUP PROCEDURE THAT ACCOUNTS FOR ENDPOINT BA...
Publication number
20240323854
Publication date
Sep 26, 2024
Avaya Management L.P.
Paul Roller Michaelis
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CALL QUALITY ANALYSIS, NOTIFICATION AND IMPROVEMENT
Publication number
20240305683
Publication date
Sep 12, 2024
Avaya Management L.P.
Dara Geary
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
LOW-CODE MESSAGE-DRIVEN COLLABORATION AMONG AND WITH VIRTUAL AGENTS
Publication number
20240250921
Publication date
Jul 25, 2024
Avaya Management L.P.
Reinhard P. Klemm
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
BINDING MULTIPLE AGENT-MATCHING ALGORITHMS AND THE DYNAMIC SELECTIO...
Publication number
20240244139
Publication date
Jul 18, 2024
Avaya Management L.P.
Anirudh Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PROVISION OF INDICATORS CONVEYING VISUALLY DISCERNABLE SENTIMENTS I...
Publication number
20240221236
Publication date
Jul 4, 2024
Avaya Management L.P.
Jonathan Byron Raflowski
G06 - COMPUTING CALCULATING COUNTING
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Patent Application
Specialized Microbots in Contact Centers
Publication number
20240223706
Publication date
Jul 4, 2024
Avaya Management L.P.
Harsh V. Mendiratta
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PRODUCTIVITY METER OF A CONFERENCE CALL
Publication number
20240202636
Publication date
Jun 20, 2024
Avaya Management L.P.
Navin Daga
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
MESSAGE ROUTING IN A CONTACT CENTER
Publication number
20240187518
Publication date
Jun 6, 2024
Avaya Management L.P.
Philip McCann
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
REAL-TIME PROVISION OF GUIDANCE TO SALES-FOCUSED AGENTS OF A CONTAC...
Publication number
20240177711
Publication date
May 30, 2024
Avaya Management L.P.
Rusty Gerald Nelson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
STRESS TRACKING AND MANAGEMENT
Publication number
20240144123
Publication date
May 2, 2024
Avaya Management L.P.
Raghav Krishnakant Kanojia
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATIC ENGAGEMENT ANALYTICS IN COLLABORATION AND CONFERENCING
Publication number
20240129436
Publication date
Apr 18, 2024
Avaya Management L.P.
Preetam Pete Shenoy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
COLLABORATION CONTENT GENERATION AND SELECTION FOR PRESENTATION
Publication number
20240104306
Publication date
Mar 28, 2024
Avaya Management L.P.
Prateek Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATIC DETECTION, EXTRACTION, AND MEMORIALIZATION OF MEDIA CONTENT
Publication number
20240106783
Publication date
Mar 28, 2024
Avaya Management L.P.
Harsh V. Mendiratta
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
DETECTION AND MITIGATION OF LOUDNESS FOR A PARTICIPANT ON A CALL
Publication number
20240071405
Publication date
Feb 29, 2024
Avaya Management L.P.
Rupali Sonawane
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SPEECH TRANSMISSION FROM A TELECOMMUNICATION ENDPOINT USING PHONETI...
Publication number
20240062750
Publication date
Feb 22, 2024
Avaya Management L.P.
Paul Roller Michaelis
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
MANAGEMENT OF AN ON-HOLD CALL BASED ON A USER'S PARTICIPATION IN AN...
Publication number
20240040034
Publication date
Feb 1, 2024
Avaya Management L.P.
Aonkar Balkrushna Takalikar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
VOICE AND FACE BANK TO CURB FUTURE ARTIFICIAL INTELLIGENCE CONTENT...
Publication number
20240028676
Publication date
Jan 25, 2024
Avaya Management L.P.
Prateek Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ENHANCED SECURITY FOR VISUALLY IMPAIRED USERS OF TOUCHSCREEN INTERF...
Publication number
20240028120
Publication date
Jan 25, 2024
Avaya Management L.P.
Paul Roller Michaelis
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VOICE ATTRIBUTE MANIPULATION DURING AUDIO CONFERENCING
Publication number
20240021211
Publication date
Jan 18, 2024
Avaya Management L.P.
Pushkar Yashavant Deole
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEMS AND METHODS FOR COMMUNICATION MONITORING
Publication number
20230412655
Publication date
Dec 21, 2023
Avaya Management L.P.
Jinson Abraham
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
REMINDER NOTIFICATION FOR PERMISSION/ACCESS TO LINKS IN ELECTRONIC...
Publication number
20230412546
Publication date
Dec 21, 2023
Avaya Management L.P.
Ananda H P
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VIRTUAL MEETING PARTICIPATION
Publication number
20230410058
Publication date
Dec 21, 2023
Avaya Management L.P.
Tommy Morris
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEMS AND METHODS FOR PREVENTING TOLL FRAUD IN A SIP ENVIRONMENT
Publication number
20230412584
Publication date
Dec 21, 2023
Avaya Management L.P.
Jinson Abraham
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTO FOCUS ON SPEAKER DURING MULTI-PARTICIPANT COMMUNICATION CONFER...
Publication number
20230403366
Publication date
Dec 14, 2023
Avaya Management L.P.
Prateek Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
FEDERATED INTELLIGENT CONTACT CENTER CONCIERGE SERVICE
Publication number
20230379409
Publication date
Nov 23, 2023
Avaya Management L.P.
Kevin R. Plain
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
CONTAINER-BASED ENCRYPTION OF DATA AT REST FOR VIRTUAL MACHINES IN...
Publication number
20230359747
Publication date
Nov 9, 2023
Avaya Management L.P.
Harsimran Jeet Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ONLINE PHYSICAL BODY POSE SYNCHRONIZATION
Publication number
20230351915
Publication date
Nov 2, 2023
Avaya Management L.P.
Sandesh Chopdekar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CONTACT CENTER CONTINUOUS AVATAR VISUAL EXPERIENCE
Publication number
20230353677
Publication date
Nov 2, 2023
Avaya Management L.P.
David Chavez
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SELECTIVE MUTE OF VIDEO STREAMS IN VIDEO CONFERENCES
Publication number
20230353405
Publication date
Nov 2, 2023
Avaya Management L.P.
Hrishikesh Mahajan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CONTACT CENTER EVOLUTION MODEL
Publication number
20230353676
Publication date
Nov 2, 2023
Avaya Management L.P.
David Chavez
H04 - ELECTRIC COMMUNICATION TECHNIQUE