CONVERGYS CUSTOMER MANAGEMENT DELAWARE LLC

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CINCINNATI, OH, US

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Patents Grantslast 30 patents

Information Patent Grant
System for closed loop decisionmaking in an automated care system
- Patent number 10,055,744
- Issue date Aug 21, 2018
- Convergys Customer Management Delaware LLC
- Dale R. Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for automated customer service with contingent li...
- Patent number 9,549,065
- Issue date Jan 17, 2017
- Convergys Customer Management Delaware LLC
- Jayant M. Naik
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic delivery of messages
- Patent number 9,414,209
- Issue date Aug 9, 2016
- Convergys Customer Management Delaware LLC
- Rod Makin
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for closed loop decisionmaking in an automated care system
- Patent number 8,918,342
- Issue date Dec 23, 2014
- Convergys Customer Management Delaware LLC
- Dale R. Peterson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for automatic selection of interfaces
- Patent number 8,687,793
- Issue date Apr 1, 2014
- Convergys Customer Management Delaware LLC
- Vasudeva Akula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automated application testing
- Patent number 8,638,906
- Issue date Jan 28, 2014
- Convergys Customer Management Delaware LLC
- David M. Pelland
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and system for hierarchy based contact routing
- Patent number 8,588,398
- Issue date Nov 19, 2013
- Convergys Customer Management Delaware LLC
- Scott Irwin
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for improving tuning using user provided satisfac...
- Patent number 8,504,379
- Issue date Aug 6, 2013
- Convergys Customer Management Delaware LLC
- Dhananjay Bansal
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System for closed loop decisionmaking in an automated care system
- Patent number 8,452,668
- Issue date May 28, 2013
- Convergys Customer Management Delaware LLC
- Dale R. Peterson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for the automatic selection of interfaces
- Patent number 8,422,658
- Issue date Apr 16, 2013
- Convergys Customer Management Delaware LLC
- Vasudeva Rao Akula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for automated customer service with contingent li...
- Patent number 8,379,830
- Issue date Feb 19, 2013
- Convergys Customer Management Delaware LLC
- Jayant M. Naik
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for creating natural language understanding grammars
- Patent number 8,335,690
- Issue date Dec 18, 2012
- Convergys Customer Management Delaware LLC
- Dhananjay Bansal
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Automated application testing
- Patent number 8,325,880
- Issue date Dec 4, 2012
- Convergys Customer Management Delaware LLC
- David M. Pelland
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
METHOD AND SYSTEM FOR TRAINING USERS TO UTILIZE MULTIMODAL USER INT...
- Publication number 20160103560
- Publication date Apr 14, 2016
- Convergys Customer Management Delaware LLC
- Matthew John Yuschik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATIC DELIVERY OF MESSAGES
- Publication number 20150312734
- Publication date Oct 29, 2015
- Convergys Customer Management Delaware LLC
- Rod Makin
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM FOR CLOSED LOOP DECISIONMAKING IN AN AUTOMATED CARE SYSTEM
- Publication number 20150103984
- Publication date Apr 16, 2015
- Convergys Customer Management Delaware LLC
- Dale R. Peterson
- G06 - COMPUTING CALCULATING COUNTING

CONVERGYS CUSTOMER MANAGEMENT DELAWARE LLC

Organization

Patents Grantslast 30 patents

System for closed loop decisionmaking in an automated care system

System and method for automated customer service with contingent li...

Automatic delivery of messages

System for closed loop decisionmaking in an automated care system

System and method for automatic selection of interfaces

Automated application testing

Method and system for hierarchy based contact routing

System and method for improving tuning using user provided satisfac...

System for closed loop decisionmaking in an automated care system

System and method for the automatic selection of interfaces

System and method for automated customer service with contingent li...

Method and system for creating natural language understanding grammars

Automated application testing

Patents Applicationslast 30 patents

METHOD AND SYSTEM FOR TRAINING USERS TO UTILIZE MULTIMODAL USER INT...

AUTOMATIC DELIVERY OF MESSAGES

SYSTEM FOR CLOSED LOOP DECISIONMAKING IN AN AUTOMATED CARE SYSTEM

Trademarklast 30 trademarks