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Patents Grants
last 30 patents
Information
Patent Grant
System and method for testing real-time communications between brow...
Patent number
12,095,950
Issue date
Sep 17, 2024
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for an automated chatbot testing platform
Patent number
12,047,534
Issue date
Jul 23, 2024
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for contact center fault diagnostics
Patent number
12,001,304
Issue date
Jun 4, 2024
CYARA SOLUTIONS PTY LTD
Mark Ryan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for autogenerated synthetic operational customer...
Patent number
11,948,160
Issue date
Apr 2, 2024
CYARA SOLUTIONS PTY LTD
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for automated customer response system mapping a...
Patent number
11,943,389
Issue date
Mar 26, 2024
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for testing of automated contact center customer...
Patent number
11,863,507
Issue date
Jan 2, 2024
CYARA SOLUTIONS PTY LTD
Thomas Fejes
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for automated end-to-end web interaction testing
Patent number
11,799,808
Issue date
Oct 24, 2023
CYARA SOLUTIONS PTY LTD
Alok Kulkarni
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for operating and testing real-time communicatio...
Patent number
11,799,752
Issue date
Oct 24, 2023
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for synthesizing automated test cases from natura...
Patent number
11,790,886
Issue date
Oct 17, 2023
CYARA SOLUTIONS PTY LTD
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated multi-channel customer journey testing
Patent number
11,783,267
Issue date
Oct 10, 2023
CYARA SOLUTIONS PTY LTD
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for monitoring and testing real-time communicati...
Patent number
11,743,383
Issue date
Aug 29, 2023
CYARA SOLUTIONS PTY LTD
Geoff Willshire
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for an automated chatbot testing platform
Patent number
11,722,598
Issue date
Aug 8, 2023
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for chatbot and search engine integration
Patent number
11,711,467
Issue date
Jul 25, 2023
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for contact center fault diagnostics
Patent number
11,704,214
Issue date
Jul 18, 2023
CYARA SOLUTIONS PTY LTD
Mark Ryan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for testing of automated contact center customer...
Patent number
11,595,332
Issue date
Feb 28, 2023
CYARA SOLUTIONS PTY LTD
Thomas Fejes
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Mobile dashboard for automated contact center testing
Patent number
11,588,766
Issue date
Feb 21, 2023
CYARA SOLUTIONS PTY LTD
Alok Kulkarni
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for contact center fault diagnostics
Patent number
11,567,846
Issue date
Jan 31, 2023
CYARA SOLUTIONS PTY LTD
Mark Ryan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for operating and testing real-time communicatio...
Patent number
11,496,624
Issue date
Nov 8, 2022
CYARA SOLUTIONS PTY LTD
Geoff Willshire
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for automated customer response system mapping a...
Patent number
11,489,962
Issue date
Nov 1, 2022
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for interactivity testing of text-based customer...
Patent number
11,451,463
Issue date
Sep 20, 2022
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for testing of automated contact center customer...
Patent number
11,290,400
Issue date
Mar 29, 2022
CYARA SOLUTIONS PTY LTD
Thomas Fejes
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for automated end-to-end web interaction testing
Patent number
11,265,272
Issue date
Mar 1, 2022
CYARA SOLUTIONS PTY LTD
Alok Kulkarni
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Telephone connector to audio connector mapping and leveling device
Patent number
11,255,910
Issue date
Feb 22, 2022
CYARA SOLUTIONS PTY LTD
Tony Dux
H02 - GENERATION CONVERSION OR DISTRIBUTION OF ELECTRIC POWER
Information
Patent Grant
System and method for integrated CX-AX contact center testing
Patent number
11,178,276
Issue date
Nov 16, 2021
Cyara Solutions Pty Ltd
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Mobile dashboard for automated contact center testing
Patent number
11,178,080
Issue date
Nov 16, 2021
Cyara Solutions Pty Ltd
Alok Kulkarni
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated multi-channel customer journey testing
Patent number
11,010,704
Issue date
May 18, 2021
CYARA SOLUTIONS PTY LTD
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated contact center customer mobile device client infrastructu...
Patent number
10,965,627
Issue date
Mar 30, 2021
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for interactivity testing of text-based customer...
Patent number
10,965,579
Issue date
Mar 30, 2021
Cyara Solutions Pty Ltd.
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for automated thin client contact center agent de...
Patent number
10,877,876
Issue date
Dec 29, 2020
Cyara Solutions Pty Ltd.
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for automated contact center agent workstation te...
Patent number
10,873,546
Issue date
Dec 22, 2020
Cyara Solutions Pty Ltd.
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
CHATBOT AND SEARCH ENGINE INTEGRATION
Publication number
20250016267
Publication date
Jan 9, 2025
Cyara Solutions Pty Ltd
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR TESTING REAL-TIME COMMUNICATIONS BETWEEN BROW...
Publication number
20240348724
Publication date
Oct 17, 2024
Cyara Solutions Pty Ltd
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR CONTACT CENTER FAULT DIAGNOSTICS
Publication number
20240311263
Publication date
Sep 19, 2024
Cyara Solutions Pty Ltd
Mark Ryan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
MONITORING AND TESTING OF WEB REAL-TIME COMMUNICATIONS (WEBRTC) SES...
Publication number
20240314241
Publication date
Sep 19, 2024
Cyara Solutions Pty Ltd
Geoff Willshire
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHODS FOR AN AUTOMATED CHATBOT TESTING PLATFORM
Publication number
20240305713
Publication date
Sep 12, 2024
Cyara Solutions Pty Ltd
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR AUTOGENERATED SYNTHETIC OPERATIONAL CUSTOMER...
Publication number
20240202747
Publication date
Jun 20, 2024
Cyara Solutions Pty Ltd
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR AUTOMATED CUSTOMER RESPONSE SYSTEM MAPPING A...
Publication number
20240195914
Publication date
Jun 13, 2024
Cyara Solutions Pty Ltd
Geoff Willshire
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR CONTACT CENTER FAULT DIAGNOSTICS
Publication number
20240103989
Publication date
Mar 28, 2024
Cyara Solutions Pty Ltd
Mark Ryan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR TESTING REAL-TIME COMMUNICATIONS BETWEEN BROW...
Publication number
20240022494
Publication date
Jan 18, 2024
Cyara Solutions Pty Ltd
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR MONITORING AND TESTING REAL-TIME COMMUNICATI...
Publication number
20240007563
Publication date
Jan 4, 2024
Cyara Solutions Pty Ltd
Geoff Willshire
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHODS FOR CHATBOT AND SEARCH ENGINE INTEGRATION
Publication number
20230370547
Publication date
Nov 16, 2023
Cyara Solutions Pty Ltd
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR AN AUTOMATED CHATBOT TESTING PLATFORM
Publication number
20230328178
Publication date
Oct 12, 2023
Cyara Solutions Pty Ltd
Geoff Willshire
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR AUTOGENERATED SYNTHETIC OPERATIONAL CUSTOMER...
Publication number
20230252496
Publication date
Aug 10, 2023
Cyara Solutions Pty Ltd
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR TESTING OF AUTOMATED CONTACT CENTER CUSTOMER...
Publication number
20230164100
Publication date
May 25, 2023
Cyara Solutions Pty Ltd
Thomas Fejes
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR CONTACT CENTER FAULT DIAGNOSTICS
Publication number
20230122127
Publication date
Apr 20, 2023
CYARA SOLUTIONS PTY LTD
Mark Ryan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR AUTOMATED CUSTOMER RESPONSE SYSTEM MAPPING A...
Publication number
20230026071
Publication date
Jan 26, 2023
Cyara Solutions Pty Ltd
Geoff Willshire
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHODS FOR CHATBOT AND SEARCH ENGINE INTEGRATION
Publication number
20220407961
Publication date
Dec 22, 2022
Cyara Solutions Pty Ltd
Geoff Willshire
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHODS FOR AN AUTOMATED CHATBOT TESTING PLATFORM
Publication number
20220407960
Publication date
Dec 22, 2022
Cyara Solutions Pty Ltd
Geoff Willshire
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHODS FOR MONITORING AND TESTING REAL-TIME COMMUNICATI...
Publication number
20220321699
Publication date
Oct 6, 2022
Cyara Solutions Pty Ltd
Geoff Willshire
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR TESTING OF AUTOMATED CONTACT CENTER CUSTOMER...
Publication number
20220321512
Publication date
Oct 6, 2022
Cyara Solutions Pty Ltd
Thomas Fejes
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR AUTOMATED END-TO-END WEB INTERACTION TESTING
Publication number
20220255887
Publication date
Aug 11, 2022
Cyara Solutions Pty Ltd
Alok Kulkarni
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TELEPHONE CONNECTOR TO AUDIO CONNECTOR MAPPING AND LEVELING DEVICE
Publication number
20220252666
Publication date
Aug 11, 2022
Cyara Solutions Pty Ltd
Tony Dux
H02 - GENERATION CONVERSION OR DISTRIBUTION OF ELECTRIC POWER
Information
Patent Application
SYSTEM AND METHOD FOR SYNTHESIZING AUTOMATED TEST CASES FROM NATURA...
Publication number
20220148568
Publication date
May 12, 2022
Cyara Solutions Pty Ltd
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR OPERATING AND TESTING REAL-TIME COMMUNICATIO...
Publication number
20220060581
Publication date
Feb 24, 2022
Cyara Solutions Pty Ltd
Geoff Willshire
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATED MULTI-CHANNEL CUSTOMER JOURNEY TESTING
Publication number
20210304106
Publication date
Sep 30, 2021
Cyara Solutions Pty Ltd
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR CONTACT CENTER FAULT DIAGNOSTICS
Publication number
20210117297
Publication date
Apr 22, 2021
CYARA SOLUTIONS PTY LTD
Mark Ryan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR AUTOMATED CUSTOMER RESPONSE SYSTEM MAPPING A...
Publication number
20210092229
Publication date
Mar 25, 2021
CYARA SOLUTIONS PTY LTD
Geoff Willshire
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR INTEGRATED CX-AX CONTACT CENTER TESTING
Publication number
20210006653
Publication date
Jan 7, 2021
Cyara Solutions Pty Ltd
Alok Kulkarni
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
MOBILE DASHBOARD FOR AUTOMATED CONTACT CENTER TESTING
Publication number
20200236073
Publication date
Jul 23, 2020
Cyara Solutions Pty Ltd
Alok Kulkarni
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR TESTING OF AUTOMATED CONTACT CENTER CUSTOMER...
Publication number
20200228476
Publication date
Jul 16, 2020
Cyara Solutions Pty Ltd
Thomas Fejes
G06 - COMPUTING CALCULATING COUNTING
Trademark
last 30 trademarks
Information
Trademark
87111668 - CXIL
Serial number
87111668
Filing date
Jul 21, 2016
Cyara Solutions
42 - Scientific and technological services and research and design relating thereto
Information
Trademark
86971369 - OCX
Serial number
86971369
Filing date
Apr 11, 2016
Cyara Solutions
35 - Advertising
Information
Trademark
86948090 - OPERATIONAL CUSTOMER EXPERIENCE
Serial number
86948090
Registration number
5460874
Filing date
Mar 22, 2016
Cyara Solutions
35 - Advertising
Information
Trademark
86707821 - CYARA CRAWLER
Serial number
86707821
Registration number
5014390
Filing date
Jul 29, 2015
Cyara Solutions
42 - Scientific and technological services and research and design relating thereto
Information
Trademark
86696306 - CUSTOMER EXPERIENCE INNOVATION LIFECYCLE
Serial number
86696306
Filing date
Jul 17, 2015
Cyara Solutions
42 - Scientific and technological services and research and design relating thereto
Information
Trademark
86694653 - CUSTOMER EXPERIENCE LIFECYCLE MANAGEMENT
Serial number
86694653
Filing date
Jul 16, 2015
Cyara Solutions
42 - Scientific and technological services and research and design relating thereto