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Interactive Intelligence Group, Inc.
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Organization
Indianapolis, IN, US
Ticker Symbols
NASDAQ:ININ
SERVICES-PREPACKAGED SOFTWARE
Business Address
7601 INTERACTIVE WAY INDIANAPOLIS IN 46278 (317) 872-3000
Mailing Address
7601 INTERACTIVE WAY INDIANAPOLIS IN 46278
State Location
IN
State of Incorporation
IN
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Patents Grants
last 30 patents
Information
Patent Grant
System and method for advanced campaign management
Patent number
9,979,821
Issue date
May 22, 2018
Interactive Intelligence Group, Inc.
Mark R. Stumpf
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for acoustic data selection for training the para...
Patent number
9,972,306
Issue date
May 15, 2018
Interactive Intelligence Group, Inc.
Vivek Tyagi
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for neural network based feature extraction for a...
Patent number
9,972,310
Issue date
May 15, 2018
Interactive Intelligence Group, Inc.
Srinath Cheluvaraja
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for fingerprinting datasets
Patent number
9,934,305
Issue date
Apr 3, 2018
Interactive Intelligence Group, Inc.
Kevin Vlack
H03 - BASIC ELECTRONIC CIRCUITRY
Information
Patent Grant
System and method for synthesis of speech from provided text
Patent number
9,911,407
Issue date
Mar 6, 2018
Interactive Intelligence Group, Inc.
Yingyi Tan
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method and system for prediction of contact allocation, staff time...
Patent number
9,906,648
Issue date
Feb 27, 2018
Interactive Intelligence Group, Inc.
Bayu Aji Wicaksono
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for natural language processing
Patent number
9,843,680
Issue date
Dec 12, 2017
Interactive Intelligence Group, Inc.
Jack Evans Nichols
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for learning alternate pronunciations for speech...
Patent number
9,767,792
Issue date
Sep 19, 2017
Interactive Intelligence Group, Inc.
Zhenhao Ge
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for fingerprinting datasets
Patent number
9,679,042
Issue date
Jun 13, 2017
Interactive Intelligence Group, Inc.
Kevin Vlack
H03 - BASIC ELECTRONIC CIRCUITRY
Information
Patent Grant
Method and system for selectively biased linear discriminant analys...
Patent number
9,679,556
Issue date
Jun 13, 2017
Interactive Intelligence Group, Inc.
Vivek Tyagi
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method and system for real-time keyword spotting for speech analytics
Patent number
9,672,815
Issue date
Jun 6, 2017
Interactive Intelligence Group, Inc.
Aravind Ganapathiraju
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for communication provider and remote device conn...
Patent number
9,667,780
Issue date
May 30, 2017
Interactive Intelligence Group, Inc.
Richard M. Neidermyer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for automatic communication distribution local as...
Patent number
9,661,137
Issue date
May 23, 2017
Interactive Intelligence Group, Inc.
Kevin Elliott King
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
False alarm reduction in speech recognition systems using contextua...
Patent number
9,646,605
Issue date
May 9, 2017
Interactive Intelligence Group, Inc.
Konstantin Biatov
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for acoustic echo cancellation
Patent number
9,628,141
Issue date
Apr 18, 2017
Interactive Intelligence Group, Inc.
Felix Immanuel Wyss
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method of contact identification dissemination
Patent number
9,591,115
Issue date
Mar 7, 2017
Interactive Intelligence Group, Inc.
Kevin Elliott King
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Methods for creating, arranging, and leveraging an ad-hoc collectio...
Patent number
9,542,665
Issue date
Jan 10, 2017
Interactive Intelligence Group, Inc.
Eric Lanz
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and system for learning call analysis
Patent number
9,542,856
Issue date
Jan 10, 2017
Interactive Intelligence Group, Inc.
Felix Immanuel Wyss
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Secret supplemental username
Patent number
9,525,683
Issue date
Dec 20, 2016
Interactive Intelligence Group, Inc.
Charles Wall
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for predictive live interaction offering and hosting
Patent number
9,525,743
Issue date
Dec 20, 2016
Interactive Intelligence Group, Inc.
Jonathan M. Keller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for language specific routing
Patent number
9,509,847
Issue date
Nov 29, 2016
Interactive Intelligence Group, Inc.
Richard M. Neidermyer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for voicemail acceleration
Patent number
9,497,326
Issue date
Nov 15, 2016
Interactive Intelligence Group, Inc.
Richard J. Walsh
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for learning alternate pronunciations for speech...
Patent number
9,489,943
Issue date
Nov 8, 2016
Interactive Intelligence Group, Inc.
Zhenhao Ge
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for routing a communication utilizing scoring
Patent number
9,479,641
Issue date
Oct 25, 2016
Interactive Intelligence Group, Inc.
Nathan L. Mullen
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for self-service callback modification
Patent number
9,241,067
Issue date
Jan 19, 2016
Interactive Intelligence Group, Inc.
John R. Clark
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for self-configuring sip-capable device
Patent number
8,964,952
Issue date
Feb 24, 2015
Interactive Intelligence Group, Inc.
Christopher Todd Hubbard
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM AND METHOD FOR ADVANCED CAMPAIGN MANAGEMENT
Publication number
20180332168
Publication date
Nov 15, 2018
Interactive Intelligence Group, Inc.
Mark R. Stumpf
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TECHNOLOGIES FOR MONITORING INTERACTION BETWEEN CUSTOMERS AND AGENT...
Publication number
20180270356
Publication date
Sep 20, 2018
Interactive Intelligence Group, Inc.
Alexander G. Dumaine
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DYNAMICALLY SWITCHING COMMUNICATIONS TO TEXT INTERACTIONS
Publication number
20180262616
Publication date
Sep 13, 2018
Interactive Intelligence Group, Inc.
Kalpit Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR SPEECH-BASED INTERACTION RESOLUTION
Publication number
20180218729
Publication date
Aug 2, 2018
Interactive Intelligence Group, Inc.
Ranjeet Saini
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHODS FOR THE ENCODING OF PARTICIPANTS IN A CONFERENCE
Publication number
20180198919
Publication date
Jul 12, 2018
Interactive Intelligence Group, Inc.
Kevin O'Connor
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR OUTLIER IDENTIFICATION TO REMOVE POOR ALIGNME...
Publication number
20180190265
Publication date
Jul 5, 2018
Interactive Intelligence Group, Inc.
E. Veera Raghavendra
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR NEURAL NETWORK BASED FEATURE EXTRACTION FOR A...
Publication number
20180190267
Publication date
Jul 5, 2018
Interactive Intelligence Group, Inc.
Srinath Cheluvaraja
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING CONTACT CENTER SYSTEM
Publication number
20180191905
Publication date
Jul 5, 2018
Interactive Intelligence Group, Inc.
Edward Dale Victor McCoy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR ROUTING SOCIAL EXPRESSIONS
Publication number
20180176380
Publication date
Jun 21, 2018
Interactive Intelligence Group, Inc.
Edward Dale Victor McCoy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING CONTACT CENTER SYSTEM
Publication number
20180174085
Publication date
Jun 21, 2018
Interactive Intelligence Group, Inc.
Edward Dale Victor McCoy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR SOCIAL BEHAVIOR MAPPING
Publication number
20180165692
Publication date
Jun 14, 2018
Interactive Intelligence Group, Inc.
Edward Dale Victor McCoy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR NATURAL LANGUAGE PROCESSING
Publication number
20180167507
Publication date
Jun 14, 2018
Interactive Intelligence Group, Inc.
Jack Evans Nichols
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR NEURAL NETWORK BASED SPEAKER CLASSIFICATION
Publication number
20180158463
Publication date
Jun 7, 2018
Interactive Intelligence Group, Inc.
Zhenhao Ge
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR MULTI-FACTOR AUTHENTICATION USING VOICE BIOME...
Publication number
20180151182
Publication date
May 31, 2018
Interactive Intelligence Group, Inc.
Felix Immanuel Wyss
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR SYNTHESIS OF SPEECH FROM PROVIDED TEXT
Publication number
20180144739
Publication date
May 24, 2018
Interactive Intelligence Group, Inc.
Yingyi Tan
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR FINGERPRINTING DATASETS
Publication number
20180144040
Publication date
May 24, 2018
Interactive Intelligence Group, Inc.
Kevin Vlack
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING CONTACT CENTER SYSTEM
Publication number
20180139328
Publication date
May 17, 2018
Interactive Intelligence Group, Inc.
William Anthony Alford
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR DETERMINING MODERATE CUSTOMER DISSATISFACTION
Publication number
20180121846
Publication date
May 3, 2018
Interactive Intelligence Group, Inc.
Aaron I. Bickell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR PARAMETERIZATION OF SPEECH RECOGNITION GRAMMA...
Publication number
20180122370
Publication date
May 3, 2018
Interactive Intelligence Group, Inc.
Felix Immanuel Wyss
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHOD AND SYSTEM FOR ACOUSTIC DATA SELECTION FOR TRAINING THE PARA...
Publication number
20180114525
Publication date
Apr 26, 2018
Interactive Intelligence Group, Inc.
Vivek Tyagi
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR AUTOMATIC QUALITY MANAGEMENT IN A CONTACT CEN...
Publication number
20180091654
Publication date
Mar 29, 2018
Interactive Intelligence Group, Inc.
Derek M. Miller
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR AUTOMATIC QUALITY MANAGEMENT IN A CONTACT CEN...
Publication number
20180091653
Publication date
Mar 29, 2018
Interactive Intelligence Group, Inc.
Derek M. Miller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING COMMUNICATIONS
Publication number
20180083792
Publication date
Mar 22, 2018
Interactive Intelligence Group, Inc.
Anuphinh P. Wanderski
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR BODY LANGUAGE ANALYSIS
Publication number
20180082112
Publication date
Mar 22, 2018
Interactive Intelligence Group, Inc.
Jonathan M. Keller
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR SECURE INTERACTIVE VOICE RESPONSE
Publication number
20180084110
Publication date
Mar 22, 2018
Interactive Intelligence Group, Inc.
Colin P. Fraizer
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR CONTACT IDENTIFICATION
Publication number
20180048763
Publication date
Feb 15, 2018
Interactive Intelligence Group, Inc.
Michael W. Hall
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR SPEAKER CHANGE DETECTION
Publication number
20180039888
Publication date
Feb 8, 2018
Interactive Intelligence Group, Inc.
ZHENHAO GE
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
TECHNOLOGIES FOR CORRELATION BASED DATA SELECTION
Publication number
20180005152
Publication date
Jan 4, 2018
Interactive Intelligence Group, Inc.
P. Randolph Carter
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TECHNOLOGIES FOR MANAGING APPLICATION CONFIGURATIONS AND ASSOCIATED...
Publication number
20180006883
Publication date
Jan 4, 2018
Interactive Intelligence Group, Inc.
Paul L. Melliere
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TECHNOLOGIES FOR SCALING CALL CENTER SUPPORT STAFF
Publication number
20170374197
Publication date
Dec 28, 2017
Interactive Intelligence Group, Inc.
Christopher Rumpf
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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