Adam Caldwell

Person

Omaha, NE, US

People

Patents Grantslast 30 patents

Information Patent Grant
Resiliency configuration for a cloud-based contact center system
- Patent number 11,205,182
- Issue date Dec 21, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Testing configuration for assessing user-agent communication
- Patent number 10,972,606
- Issue date Apr 6, 2021
- Language Line Services, Inc.
- Adam Caldwell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Third-party outdial process for establishing a language interpretat...
- Patent number 10,958,788
- Issue date Mar 23, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 10,601,743
- Issue date Mar 24, 2020
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 10,552,845
- Issue date Feb 4, 2020
- West Corporation
- Adam Caldwell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 10,425,783
- Issue date Sep 24, 2019
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and redirecting re...
- Patent number 10,367,937
- Issue date Jul 30, 2019
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Advanced automatic loop detection in short message service (SMS) tw...
- Patent number 10,251,031
- Issue date Apr 2, 2019
- West Corporation
- Adam C. Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 10,069,770
- Issue date Sep 4, 2018
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and redirecting re...
- Patent number 9,998,594
- Issue date Jun 12, 2018
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 9,990,638
- Issue date Jun 5, 2018
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 9,813,363
- Issue date Nov 7, 2017
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Advanced automatic loop detection in short message service (SMS) tw...
- Patent number 9,756,488
- Issue date Sep 5, 2017
- West Corporation
- Adam C. Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and redirecting re...
- Patent number 9,621,720
- Issue date Apr 11, 2017
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 9,549,300
- Issue date Jan 17, 2017
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Advanced automatic loop detection in short message service (SMS) tw...
- Patent number 9,521,527
- Issue date Dec 13, 2016
- West Corporation
- Adam C. Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intercepting and processing received short message service (SMS) me...
- Patent number 9,294,890
- Issue date Mar 22, 2016
- West Corporation
- James K. Boutcher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 9,232,373
- Issue date Jan 5, 2016
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and redirecting re...
- Patent number 9,143,907
- Issue date Sep 22, 2015
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
MULTI-MODALITY ELECTRONIC INVITE ROUTING SYSTEM AND PROCESS FOR TEL...
- Publication number 20210335502
- Publication date Oct 28, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
RESILIENCY CONFIGURATION FOR A CLOUD-BASED CONTACT CENTER SYSTEM
- Publication number 20210090089
- Publication date Mar 25, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING

Adam Caldwell

Person

Patents Grantslast 30 patents

Resiliency configuration for a cloud-based contact center system

Testing configuration for assessing user-agent communication

Third-party outdial process for establishing a language interpretat...

Providing data messaging support by intercepting and processing rec...

Providing data messaging support by intercepting and processing rec...

Providing data messaging support by intercepting and processing rec...

Providing data messaging support by intercepting and redirecting re...

Advanced automatic loop detection in short message service (SMS) tw...

Providing data messaging support by intercepting and processing rec...

Providing data messaging support by intercepting and redirecting re...

Providing data messaging support by intercepting and processing rec...

Providing data messaging support by intercepting and processing rec...

Advanced automatic loop detection in short message service (SMS) tw...

Providing data messaging support by intercepting and redirecting re...

Providing data messaging support by intercepting and processing rec...

Advanced automatic loop detection in short message service (SMS) tw...

Intercepting and processing received short message service (SMS) me...

Providing data messaging support by intercepting and processing rec...

Providing data messaging support by intercepting and redirecting re...

Patents Applicationslast 30 patents

MULTI-MODALITY ELECTRONIC INVITE ROUTING SYSTEM AND PROCESS FOR TEL...

RESILIENCY CONFIGURATION FOR A CLOUD-BASED CONTACT CENTER SYSTEM