Adrian Lee-Kwen

Person

North York, CA

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for intelligent task management and routing based...
- Patent number 10,607,167
- Issue date Mar 31, 2020
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Technique to authenticate in a mobile application using near-field...
- Patent number 10,262,317
- Issue date Apr 16, 2019
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Graphical user interface for configuring contact center routing str...
- Patent number 10,194,028
- Issue date Jan 29, 2019
- Leonid Vymenets
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for dynamic call diversion
- Patent number 10,171,672
- Issue date Jan 1, 2019
- Cliff Bell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Graphical user interface for configuring contact center routing str...
- Patent number 9,912,812
- Issue date Mar 6, 2018
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for dynamic call diversion
- Patent number 9,888,122
- Issue date Feb 6, 2018
- Genesys Telecommunications Laboratories, Inc.
- Cliff Bell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for simulating screen sharing for multiple applications runn...
- Patent number 9,857,936
- Issue date Jan 2, 2018
- Genesys Telecommunications Laboratories, Inc.
- David Beilis
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Graphical user interface for monitoring and visualizing contact cen...
- Patent number 9,628,623
- Issue date Apr 18, 2017
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for simulating screen sharing for multiple applications runn...
- Patent number 9,424,111
- Issue date Aug 23, 2016
- Genesys Telecommunications Laboratories, Inc.
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Hands-free voice/video session initiation using face detection
- Patent number 9,088,661
- Issue date Jul 21, 2015
- Genesys Telecommunications Laboratories, Inc.
- Aaron S. Surty
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Technique to authenticate in a mobile application using near-field...
- Patent number 9,084,114
- Issue date Jul 14, 2015
- Genesys Telecommunications Laboratories, Inc.
- David Beilis
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for simulating screen sharing for multiple applications runn...
- Patent number 8,881,170
- Issue date Nov 4, 2014
- Genesys Telecommunications Laboratories, Inc.
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
GRAPHICAL USER INTERFACE FOR CONFIGURING CONTACT CENTER ROUTING STR...
- Publication number 20180205825
- Publication date Jul 19, 2018
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR DYNAMIC CALL DIVERSION
- Publication number 20180159983
- Publication date Jun 7, 2018
- Genesys Telecommunications Laboratories, Inc.
- Cliff Bell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR DYNAMIC GENERATION AND OPTIMIZATION OF PROCES...
- Publication number 20180097940
- Publication date Apr 5, 2018
- Genesys Telecommunications Laboratories, Inc.
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR INTELLIGENT TASK MANAGEMENT AND ROUTING BASED...
- Publication number 20170103360
- Publication date Apr 13, 2017
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method for Intelligent Task Management and Routing Based...
- Publication number 20170104872
- Publication date Apr 13, 2017
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR DYNAMIC CALL DIVERSION
- Publication number 20170034353
- Publication date Feb 2, 2017
- Genesys Telecommunications Laboratories, Inc.
- Cliff Bell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD FOR SIMULATING SCREEN SHARING FOR MULTIPLE APPLICATIONS RUNN...
- Publication number 20160357361
- Publication date Dec 8, 2016
- Genesys Telecommunications Laboratories, Inc.
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUE TO AUTHENTICATE IN A MOBILE APPLICATION USING NEAR-FIELD...
- Publication number 20150317623
- Publication date Nov 5, 2015
- Genesys Telecommunications Laboratories, Inc.
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD FOR SIMULATING SCREEN SHARING FOR MULTIPLE APPLICATIONS RUNN...
- Publication number 20140380336
- Publication date Dec 25, 2014
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GRAPHICAL USER INTERFACE FOR MONITORING AND VISUALIZING CONTACT CEN...
- Publication number 20140233719
- Publication date Aug 21, 2014
- Leonid Vymenets
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GRAPHICAL USER INTERFACE FOR CONFIGURING CONTACT CENTER ROUTING STR...
- Publication number 20140177819
- Publication date Jun 26, 2014
- Leonid Vymenets
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Technique to Authenticate in a Mobile Application Using Near-Field...
- Publication number 20140045458
- Publication date Feb 13, 2014
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method for Simulating Screen Sharing for Multiple Applications Runn...
- Publication number 20130290982
- Publication date Oct 31, 2013
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Hands-Free Voice/Video Session Initiation Using Face Detection
- Publication number 20130034262
- Publication date Feb 7, 2013
- Aaron S. Surty
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Adrian Lee-Kwen

Person

Patents Grantslast 30 patents

System and method for intelligent task management and routing based...

Technique to authenticate in a mobile application using near-field...

Graphical user interface for configuring contact center routing str...

System and method for dynamic call diversion

Graphical user interface for configuring contact center routing str...

System and method for dynamic call diversion

Method for simulating screen sharing for multiple applications runn...

Graphical user interface for monitoring and visualizing contact cen...

Method for simulating screen sharing for multiple applications runn...

Hands-free voice/video session initiation using face detection

Technique to authenticate in a mobile application using near-field...

Method for simulating screen sharing for multiple applications runn...

Patents Applicationslast 30 patents

GRAPHICAL USER INTERFACE FOR CONFIGURING CONTACT CENTER ROUTING STR...

SYSTEM AND METHOD FOR DYNAMIC CALL DIVERSION

SYSTEM AND METHOD FOR DYNAMIC GENERATION AND OPTIMIZATION OF PROCES...

SYSTEM AND METHOD FOR INTELLIGENT TASK MANAGEMENT AND ROUTING BASED...

System and Method for Intelligent Task Management and Routing Based...

SYSTEM AND METHOD FOR DYNAMIC CALL DIVERSION

METHOD FOR SIMULATING SCREEN SHARING FOR MULTIPLE APPLICATIONS RUNN...

TECHNIQUE TO AUTHENTICATE IN A MOBILE APPLICATION USING NEAR-FIELD...

METHOD FOR SIMULATING SCREEN SHARING FOR MULTIPLE APPLICATIONS RUNN...

GRAPHICAL USER INTERFACE FOR MONITORING AND VISUALIZING CONTACT CEN...

GRAPHICAL USER INTERFACE FOR CONFIGURING CONTACT CENTER ROUTING STR...

Technique to Authenticate in a Mobile Application Using Near-Field...

Method for Simulating Screen Sharing for Multiple Applications Runn...

Hands-Free Voice/Video Session Initiation Using Face Detection