Ai-Lien Tran-Cong

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East Melbourne, AU

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Patents Grantslast 30 patents

Information Patent Grant
Automatically clustering customer-support requests to form customer...
- Patent number 11,436,610
- Issue date Sep 6, 2022
- Zendesk, Inc.
- Soon-ee Cheah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated system for proposing help center articles to be written t...
- Patent number 10,699,183
- Issue date Jun 30, 2020
- Zendesk, Inc.
- Christopher J. Hausler
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
AUTOMATICALLY CLUSTERING CUSTOMER-SUPPORT REQUESTS TO FORM CUSTOMER...
- Publication number 20190130415
- Publication date May 2, 2019
- ZenDesk, Inc.
- Soon-Ee Cheah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATED SYSTEM FOR PROPOSING HELP CENTER ARTICLES TO BE WRITTEN T...
- Publication number 20180197072
- Publication date Jul 12, 2018
- ZenDesk, Inc.
- Christopher J. Hausler
- G06 - COMPUTING CALCULATING COUNTING