Alan David Eicholz

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Sammimish, WA, US

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Patents Grantslast 30 patents

Information Patent Grant
Outbound effectiveness through management of idle agent pool
- Patent number 9,253,310
- Issue date Feb 2, 2016
- Avaya Inc.
- Tore Christensen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Training optimizer for contact center agents
- Patent number 8,675,860
- Issue date Mar 18, 2014
- Avaya Inc.
- Alan David Eicholz
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
TRAINING OPTIMIZER FOR CONTACT CENTER AGENTS
- Publication number 20130216037
- Publication date Aug 22, 2013
- AVAYA INC.
- Alan David Eicholz
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
OUTBOUND EFFECTIVENESS THROUGH MANAGEMENT OF IDLE AGENT POOL
- Publication number 20130208883
- Publication date Aug 15, 2013
- AVAYA INC.
- Tore Christensen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE