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Aleksander Szlam
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Alpharetta, GA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Training, certifying, assigning and collaborating agents among mult...
Patent number
8,402,070
Issue date
Mar 19, 2013
Aspect Software, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method, system and computer program code for automatically generati...
Patent number
8,065,168
Issue date
Nov 22, 2011
ACS State & Local Solutions, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method, system and computer program product for creating software f...
Patent number
7,856,617
Issue date
Dec 21, 2010
ACS State & Local Solutions, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Remote access, emulation, and control of office equipment
Patent number
7,324,528
Issue date
Jan 29, 2008
Aspect Software, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Dynamic help option for internet customers
Patent number
7,080,321
Issue date
Jul 18, 2006
Aspect Software, Inc.
Szlam Aleksander
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method for consolidation of multiple data sources
Patent number
6,925,607
Issue date
Aug 2, 2005
Concerto Software, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Business transactions using the internet
Patent number
6,868,395
Issue date
Mar 15, 2005
CIM, Ltd.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method for consolidation of multiple data sources
Patent number
6,362,838
Issue date
Mar 26, 2002
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Remote access, emulation, and control of office equipment, devices...
Patent number
6,359,892
Issue date
Mar 19, 2002
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Creating and using an adaptable multiple-contact transaction object
Patent number
6,314,089
Issue date
Nov 6, 2001
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for dynamic and interdependent processing of i...
Patent number
RE36416
Issue date
Nov 30, 1999
Inventions, Inc.
Aleksander Szlam
379 - Telephonic communications
Information
Patent Grant
Method and apparatus for providing result-oriented customer service
Patent number
5,963,635
Issue date
Oct 5, 1999
Inventions, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for non-offensive termination of an outbound c...
Patent number
5,828,731
Issue date
Oct 27, 1998
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for automatically obtaining and presenting data from multipl...
Patent number
5,675,637
Issue date
Oct 7, 1997
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for providing result-oriented customer service
Patent number
5,594,791
Issue date
Jan 14, 1997
Inventions, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Non-offensive termination of a call detection of an answering machine
Patent number
5,581,602
Issue date
Dec 3, 1996
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated voice system for improving agent efficiency and improving...
Patent number
5,511,112
Issue date
Apr 23, 1996
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated voice system for improving agent efficiency and improving...
Patent number
5,309,505
Issue date
May 3, 1994
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for dynamic and interdependent processing of i...
Patent number
5,214,688
Issue date
May 25, 1993
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for avoiding call blocking
Patent number
5,070,525
Issue date
Dec 3, 1991
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for customer account servicing
Patent number
4,894,857
Issue date
Jan 16, 1990
Inuentions Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Customer account online servicing system
Patent number
4,797,911
Issue date
Jan 10, 1989
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
METHOD AND COMPUTER PROGRAM PRODUCT FOR PROCESSING INSURANCE CLAIMS...
Publication number
20120029952
Publication date
Feb 2, 2012
ACS STATE AND LOCAL SOLUTIONS, INC.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method, system and computer program product for creating software f...
Publication number
20070260646
Publication date
Nov 8, 2007
ACS State & Local Solutions, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method, system and computer program code for automatically generati...
Publication number
20070250351
Publication date
Oct 25, 2007
ACS State & Local Solutions, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for providing result-oriented customer service
Publication number
20040133434
Publication date
Jul 8, 2004
Inventions, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Training, certifying, assigning and collaborating agents among mult...
Publication number
20040111310
Publication date
Jun 10, 2004
Inventions, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Remote access, emulation, and control of office equipment
Publication number
20020181398
Publication date
Dec 5, 2002
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method for consolidation of multiple data sources
Publication number
20020145624
Publication date
Oct 10, 2002
Inventions, Inc.
Aleksander Szlam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Dynamic help option for internet customers
Publication number
20020047859
Publication date
Apr 25, 2002
Inventions, Inc.
Aleksander Szlam
G06 - COMPUTING CALCULATING COUNTING