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Alexander G. Dumaine
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Durham, NC, US
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Patents Grants
last 30 patents
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Patent Grant
System and method for analyzing web application network performance
Patent number
11,252,261
Issue date
Feb 15, 2022
Alexander G. Dumaine
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Technologies for monitoring interaction between customers and agent...
Patent number
10,462,300
Issue date
Oct 29, 2019
Alexander G. Dumaine
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Technologies for monitoring interaction between customers and agent...
Patent number
10,044,865
Issue date
Aug 7, 2018
Alexander G. Dumaine
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
A SYSTEM AND METHOD FOR ANALYZING WEB APPLICATION NETWORK PERFORMANCE
Publication number
20200336567
Publication date
Oct 22, 2020
Genesys Telecommunications Laboratories, Inc.
Alexander G. Dumaine
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TECHNOLOGIES FOR MONITORING INTERACTION BETWEEN CUSTOMERS AND AGENT...
Publication number
20180270356
Publication date
Sep 20, 2018
Interactive Intelligence Group, Inc.
Alexander G. Dumaine
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TECHNOLOGIES FOR MONITORING INTERACTION BETWEEN CUSTOMERS AND AGENT...
Publication number
20170353605
Publication date
Dec 7, 2017
Interactive Intelligence Group, Inc.
Alexander G. Dumaine
G06 - COMPUTING CALCULATING COUNTING