Alexander Quentin Forbes

Person

Westleigh, AU

People

Patents Grantslast 30 patents

Information Patent Grant
Customizable notification based on recent communication history
- Patent number 8,848,879
- Issue date Sep 30, 2014
- Avaya Inc.
- Marc Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Notify caller if low quality voicemail is being recorded
- Patent number 8,675,829
- Issue date Mar 18, 2014
- Avaya Inc.
- Marc Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for call control using motion and position inf...
- Patent number 8,532,285
- Issue date Sep 10, 2013
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for managing training of call center agents
- Patent number 8,498,403
- Issue date Jul 30, 2013
- Avaya Inc.
- Marc William Joseph Coughlan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and apparatus for configuring a handheld audio device using...
- Patent number 8,229,145
- Issue date Jul 24, 2012
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Exploiting facial characteristics for improved agent selection
- Patent number 8,165,282
- Issue date Apr 24, 2012
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Caller initiated undivert from voicemail
- Patent number 8,150,003
- Issue date Apr 3, 2012
- Avaya Inc.
- Marc Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Routing of calls based on agents emotional state
- Patent number 8,130,935
- Issue date Mar 6, 2012
- Avaya Inc.
- Marc Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Cooling off period prior to sending dependent on user's state
- Patent number 8,041,344
- Issue date Oct 18, 2011
- Avaya Inc.
- Marc Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Event driven noise cancellation
- Patent number 8,041,026
- Issue date Oct 18, 2011
- Avaya Inc.
- Marc William Joseph Coughlan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Automatic provisioning of distinct ring-tones for co-located teleph...
- Patent number 8,027,460
- Issue date Sep 27, 2011
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Assisted discrimination of similar sounding speakers
- Patent number 7,970,115
- Issue date Jun 28, 2011
- Avaya Inc.
- Marc W. J. Coughlan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Dynamic user interface for the temporarily impaired based on automa...
- Patent number 7,962,342
- Issue date Jun 14, 2011
- Avaya Inc.
- Marc Coughlan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and apparatus for routing telecommunication calls
- Patent number 7,764,782
- Issue date Jul 27, 2010
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Remote party speaker phone detection
- Patent number 7,734,034
- Issue date Jun 8, 2010
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Change speed of voicemail playback depending on context
- Patent number 7,729,478
- Issue date Jun 1, 2010
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Display hierarchy of participants during phone call
- Patent number 7,668,304
- Issue date Feb 23, 2010
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and method for ownership verification
- Patent number 7,647,499
- Issue date Jan 12, 2010
- Avaya Inc.
- Colin Blair
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Prevent video calls based on appearance
- Patent number 7,564,476
- Issue date Jul 21, 2009
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Using gaze detection to determine an area of interest within a scene
- Patent number 7,460,150
- Issue date Dec 2, 2008
- Avaya Inc.
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Embedded cable connection identification circuits
- Patent number 7,038,135
- Issue date May 2, 2006
- Avaya Technology Corp.
- Kevin Chan
- H01 - BASIC ELECTRIC ELEMENTS

Patents Applicationslast 30 patents

Information Patent Application
Method and apparatus for configuring a handheld audio device using...
- Publication number 20090060240
- Publication date Mar 5, 2009
- Avaya Technology LLC
- Marc William Joseph Coughlan
- G07 - CHECKING-DEVICES
Information Patent Application
Method and apparatus for controlling access and presence informatio...
- Publication number 20090061819
- Publication date Mar 5, 2009
- Avaya Technology LLC
- Marc William Joseph Coughlan
- G07 - CHECKING-DEVICES
Information Patent Application
Method and apparatus for call control using motion and position inf...
- Publication number 20090060170
- Publication date Mar 5, 2009
- Avaya Technology LLC
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Display hierarchy of participants during phone call
- Publication number 20070172047
- Publication date Jul 26, 2007
- Avaya Technology LLC
- Marc William Joseph Coughlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Apparatus and method for ownership verification
- Publication number 20060218648
- Publication date Sep 28, 2006
- Avaya Technology Corp.
- Colin Blair
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Apparatus and method for determining participant contact with a spo...
- Publication number 20060178235
- Publication date Aug 10, 2006
- Avaya Technology Corp.
- Marc William Joseph Coughlan
- A63 - SPORTS GAMES AMUSEMENTS

Alexander Quentin Forbes

Person

Patents Grantslast 30 patents

Customizable notification based on recent communication history

Notify caller if low quality voicemail is being recorded

Method and apparatus for call control using motion and position inf...

Method and apparatus for managing training of call center agents

Method and apparatus for configuring a handheld audio device using...

Exploiting facial characteristics for improved agent selection

Caller initiated undivert from voicemail

Routing of calls based on agents emotional state

Cooling off period prior to sending dependent on user's state

Event driven noise cancellation

Automatic provisioning of distinct ring-tones for co-located teleph...

Assisted discrimination of similar sounding speakers

Dynamic user interface for the temporarily impaired based on automa...

Method and apparatus for routing telecommunication calls

Remote party speaker phone detection

Change speed of voicemail playback depending on context

Display hierarchy of participants during phone call

Apparatus and method for ownership verification

Prevent video calls based on appearance

Using gaze detection to determine an area of interest within a scene

Embedded cable connection identification circuits

Patents Applicationslast 30 patents

Method and apparatus for configuring a handheld audio device using...

Method and apparatus for controlling access and presence informatio...

Method and apparatus for call control using motion and position inf...

Display hierarchy of participants during phone call

Apparatus and method for ownership verification

Apparatus and method for determining participant contact with a spo...