Amar Nageswaram

Person

Irving, TX, US

People

Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for customer service agent-guided chat session...
- Patent number 11,647,117
- Issue date May 9, 2023
- Verizon Patent and Licensing Inc.
- Saivivek T. Thiyagarajan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for customer service agent-guided chat session...
- Patent number 11,122,165
- Issue date Sep 14, 2021
- Verizon Patent and Licensing Inc.
- Saivivek T. Thiyagarajan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Social television system
- Patent number 9,866,884
- Issue date Jan 9, 2018
- Verizon Patent and Licensing Inc.
- Manah M. Khalil
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Virtual agent response to customer inquiries
- Patent number 9,201,960
- Issue date Dec 1, 2015
- Verizon Patent and Licensing Inc.
- Amit Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for providing a community portal for chat-based s...
- Patent number 9,177,283
- Issue date Nov 3, 2015
- Verizon Patent and Licensing Inc.
- Amit Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for mutidimensional virtual online support center
- Patent number 8,819,549
- Issue date Aug 26, 2014
- Verizon Patent and Licensing Inc.
- Amar Nageswaram
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for providing call and chat conferencing
- Patent number 8,755,506
- Issue date Jun 17, 2014
- Verizon Patent and Licensing Inc.
- Amit Singh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing agent managed support via instant m...
- Patent number 8,667,059
- Issue date Mar 4, 2014
- Verizon Patent and Licensing Inc.
- Amit Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for virtual agent session monitoring and barge-in
- Patent number 8,279,779
- Issue date Oct 2, 2012
- Verizon Patent and Licensing Inc.
- Amit Singh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEMS AND METHODS FOR CUSTOMER SERVICE AGENT-GUIDED CHAT SESSION...
- Publication number 20210377391
- Publication date Dec 2, 2021
- VERIZON PATENT AND LICENSING INC.
- Saivivek T. Thiyagarajan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SOCIAL TELEVISION SYSTEM
- Publication number 20150296242
- Publication date Oct 15, 2015
- VERIZON PATENT AND LICENSING INC.
- Manah M. Khalil
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VIRTUAL AGENT RESPONSE TO CUSTOMER INQUIRIES
- Publication number 20140006438
- Publication date Jan 2, 2014
- Amit Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR VIRTUAL AGENT SESSION MONITORING AND BARGE-IN
- Publication number 20110141919
- Publication date Jun 16, 2011
- VERIZON PATENT AND LICENSING INC.
- Amit Singh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR MUTIDIMENSIONAL VIRTUAL ONLINE SUPPORT CENTER
- Publication number 20110066938
- Publication date Mar 17, 2011
- VERIZON PATENT AND LICENSING INC.
- Amar Nageswaram
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING A COMMUNITY PORTAL FOR CHAT-BASED S...
- Publication number 20090006549
- Publication date Jan 1, 2009
- VERIZON DATA SERVICES INC.
- Amit SINGH
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING AGENT MANAGED SUPPORT VIA INSTANT M...
- Publication number 20090006550
- Publication date Jan 1, 2009
- VERIZON DATA SERVICES INC.
- Amit SINGH
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING CALL AND CHAT CONFERENCING
- Publication number 20090003576
- Publication date Jan 1, 2009
- VERIZON DATA SERVICES INC.
- Amit SINGH
- G06 - COMPUTING CALCULATING COUNTING

Amar Nageswaram

Person

Patents Grantslast 30 patents

Systems and methods for customer service agent-guided chat session...

Systems and methods for customer service agent-guided chat session...

Social television system

Virtual agent response to customer inquiries

System and method for providing a community portal for chat-based s...

Method and system for mutidimensional virtual online support center

System and method for providing call and chat conferencing

System and method for providing agent managed support via instant m...

Method and system for virtual agent session monitoring and barge-in

Patents Applicationslast 30 patents

SYSTEMS AND METHODS FOR CUSTOMER SERVICE AGENT-GUIDED CHAT SESSION...

SOCIAL TELEVISION SYSTEM

VIRTUAL AGENT RESPONSE TO CUSTOMER INQUIRIES

METHOD AND SYSTEM FOR VIRTUAL AGENT SESSION MONITORING AND BARGE-IN

METHOD AND SYSTEM FOR MUTIDIMENSIONAL VIRTUAL ONLINE SUPPORT CENTER

SYSTEM AND METHOD FOR PROVIDING A COMMUNITY PORTAL FOR CHAT-BASED S...

SYSTEM AND METHOD FOR PROVIDING AGENT MANAGED SUPPORT VIA INSTANT M...

SYSTEM AND METHOD FOR PROVIDING CALL AND CHAT CONFERENCING