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Andrea Friio
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Lafayette, CA, US
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Patents Grants
last 30 patents
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Patent Grant
Contact center system and method for advanced outbound communicatio...
Patent number
10,554,595
Issue date
Feb 4, 2020
Andrea Friio
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Visual interactive voice response system
Patent number
10,270,908
Issue date
Apr 23, 2019
Praphul Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Visual interactive voice response system
Patent number
9,467,563
Issue date
Oct 11, 2016
Angel.com Incorporated
Praphul Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
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Patent Application
CONTACT CENTER SYSTEM AND METHOD FOR ADVANCED OUTBOUND COMMUNICATIO...
Publication number
20200117980
Publication date
Apr 16, 2020
Genesys Telecommunications Laboratories, Inc.
Andrea Friio
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CONTACT CENTER SYSTEM AND METHOD FOR ADVANCED OUTBOUND COMMUNICATIO...
Publication number
20180337875
Publication date
Nov 22, 2018
Genesys Telecommunications Laboratories, Inc.
Andrea Friio
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VISUAL INTERACTIVE VOICE RESPONSE SYSTEM
Publication number
20170118337
Publication date
Apr 27, 2017
Genesys Telecommunications Laboratories, Inc.
Praphul Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
VISUAL INTERACTIVE VOICE RESPONSE SYSTEM
Publication number
20160301802
Publication date
Oct 13, 2016
Angel.com Incorporated
Praphul Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE