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Andrey Ryabchun
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San Francisco, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
System for interacting with a web visitor
Patent number
10,275,332
Issue date
Apr 30, 2019
Andrey V. Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System for interacting with a web visitor
Patent number
9,703,668
Issue date
Jul 11, 2017
Genesys Telecommunications Laboratories, Inc.
Andrey Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Virtual contact center with dynamic routing
Patent number
8,135,774
Issue date
Mar 13, 2012
Genesys Telecommunications Laboratories, Inc.
Andrey Ryabchun
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for distributing VXML capabilities for execution on client d...
Patent number
7,792,254
Issue date
Sep 7, 2010
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method and apparatus for integrating agent status between a custome...
Patent number
7,376,227
Issue date
May 20, 2008
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM FOR INTERACTING WITH A WEB VISITOR
Publication number
20170308455
Publication date
Oct 26, 2017
Genesys Telecommunications Laboratories, Inc.
Andrey V. Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
PROACTIVE KNOWLEDGE OFFERS
Publication number
20160246885
Publication date
Aug 25, 2016
Genesys Telecommunications Laboratories, Inc.
Bharath Aravamudhan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TAG-BASED PERFORMANCE FRAMEWORK FOR CONTACT CENTER
Publication number
20150242410
Publication date
Aug 27, 2015
Ramesh V. Pattabhiraman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System for Interacting with a Web Visitor
Publication number
20130124641
Publication date
May 16, 2013
Andrey Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Virtual Contact Center with Dynamic Routing
Publication number
20080162701
Publication date
Jul 3, 2008
Andrey Ryabchun
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and Apparatus for Integrating Agent Status between a Custome...
Publication number
20070041567
Publication date
Feb 22, 2007
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System for distributing VXML capabilities for execution on client d...
Publication number
20060083362
Publication date
Apr 20, 2006
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for integrating agent status between a custome...
Publication number
20060029206
Publication date
Feb 9, 2006
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE