Membership
Tour
Register
Log in
Andriy Ryabchun
Follow
Person
San Francisco, CA, US
People
Overview
Industries
Organizations
People
Information
Impact
Patents Grants
last 30 patents
Information
Patent Grant
Tag-based performance framework for contact center
Patent number
10,839,322
Issue date
Nov 17, 2020
Ramesh V Pattabhiraman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Trust in physical networks
Patent number
10,726,112
Issue date
Jul 28, 2020
Herbert Willi Artur Ristock
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for making engagement offers based on observed na...
Patent number
10,373,171
Issue date
Aug 6, 2019
Andriy V. Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Trust conferencing apparatus and methods in digital communication
Patent number
10,289,817
Issue date
May 14, 2019
Herbert Willi Artur Ristock
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated call center software build generator
Patent number
10,289,389
Issue date
May 14, 2019
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
10,218,848
Issue date
Feb 26, 2019
Vladimir Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Proactive knowledge offering system and method
Patent number
10,127,321
Issue date
Nov 13, 2018
Bharath Aravamudhan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Tag-based performance framework for contact center
Patent number
9,805,320
Issue date
Oct 31, 2017
Genesys Telecommunications Laboratories, Inc.
Ramesh V. Pattabhiraman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
RE46538
Issue date
Sep 5, 2017
Genesys Telecommunications Laboratories, Inc.
Vladimir Neil Deryugin
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
RE46521
Issue date
Aug 22, 2017
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
RE46387
Issue date
May 2, 2017
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
Information
Patent Grant
Trust in physical networks
Patent number
9,537,890
Issue date
Jan 3, 2017
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated call center software build generator
Patent number
9,459,841
Issue date
Oct 4, 2016
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus enabling voice-based management of state and i...
Patent number
RE46153
Issue date
Sep 20, 2016
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
Information
Patent Grant
Trust conferencing apparatus and methods in digital communication
Patent number
9,141,772
Issue date
Sep 22, 2015
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated call center software build generator
Patent number
9,128,802
Issue date
Sep 8, 2015
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
9,002,920
Issue date
Apr 7, 2015
Genesys Telecommunications Laboratories, Inc.
Vladimir Neil Deryugin
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Trust conferencing apparatus and methods in digital communication
Patent number
8,325,215
Issue date
Dec 4, 2012
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for dynamically converting voice XML scripts into other comp...
Patent number
8,117,538
Issue date
Feb 14, 2012
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for extending contact center configuration dat...
Patent number
7,823,167
Issue date
Oct 26, 2010
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
7,565,428
Issue date
Jul 21, 2009
Genesys Telecommunications Laboratories, Inc.
Vladimir Neil Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
7,373,405
Issue date
May 13, 2008
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus enabling voice-based management of state and i...
Patent number
7,222,301
Issue date
May 22, 2007
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
6,985,943
Issue date
Jan 10, 2006
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
TAG-BASED PERFORMANCE FRAMEWORK FOR CONTACT CENTER
Publication number
20180053125
Publication date
Feb 22, 2018
Genesys Telecommunications Laboratories, Inc.
Ramesh V. Pattabhiraman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Trust in Physical Networks
Publication number
20170118175
Publication date
Apr 27, 2017
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Automated Call Center Software Build Generator
Publication number
20170024190
Publication date
Jan 26, 2017
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MAKING ENGAGEMENT OFFERS BASED ON OBSERVED NA...
Publication number
20160247165
Publication date
Aug 25, 2016
Genesys Telecommunications Laboratories, Inc.
Andriy V. Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TRUST CONFERENCING APPARATUS AND METHODS IN DIGITAL COMMUNICATION
Publication number
20160012215
Publication date
Jan 14, 2016
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Automated Call Center Software Build Generator
Publication number
20150378686
Publication date
Dec 31, 2015
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and Apparatus for Extended Management of State and Interacti...
Publication number
20140376708
Publication date
Dec 25, 2014
Vladimir Neil Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TRUST CONFERENCING APPARATUS AND METHODS IN DIGITAL COMMUNICATION
Publication number
20130145432
Publication date
Jun 6, 2013
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Automated Call Center Software Build Generator
Publication number
20120084751
Publication date
Apr 5, 2012
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Trust in Physical Networks
Publication number
20100169499
Publication date
Jul 1, 2010
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Trust conferencing apparatus and methods in digital communication
Publication number
20100165887
Publication date
Jul 1, 2010
Herbert Willi Artur Ristock
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method for Dynamically Converting Voice XML Scripts into other Comp...
Publication number
20100162101
Publication date
Jun 24, 2010
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and System for Establishing and Managing Trust Metrics for S...
Publication number
20090172776
Publication date
Jul 2, 2009
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and Apparatus for Extended Management of State and Interacti...
Publication number
20080222240
Publication date
Sep 11, 2008
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and Apparatus for Extended Management of State and Interacti...
Publication number
20080046504
Publication date
Feb 21, 2008
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus enabling voice-based management of state and i...
Publication number
20060095568
Publication date
May 4, 2006
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for extended management of state and interacti...
Publication number
20050154792
Publication date
Jul 14, 2005
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for extending contact center configuration dat...
Publication number
20040083482
Publication date
Apr 29, 2004
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for providing real-time communication center r...
Publication number
20040083281
Publication date
Apr 29, 2004
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus enabling voice-based management of state and i...
Publication number
20040019638
Publication date
Jan 29, 2004
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for extended management of state and interacti...
Publication number
20030115353
Publication date
Jun 19, 2003
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING