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Anh Thien Dinh
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Pascoe Vale, AU
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last 30 patents
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Patent Grant
Semi-supervised, deep-learning approach for removing irrelevant sen...
Patent number
11,397,952
Issue date
Jul 26, 2022
Zendesk, Inc.
Anh Thien Dinh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated system for proposing help center articles to be written t...
Patent number
10,699,183
Issue date
Jun 30, 2020
Zendesk, Inc.
Christopher J. Hausler
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Article-suggestion system for automatically resolving customer-serv...
Patent number
10,580,012
Issue date
Mar 3, 2020
Zendesk, Inc.
Christopher J. Hausler
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
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Patent Application
SEMI-SUPERVISED, DEEP-LEARNING APPROACH FOR REMOVING IRRELEVANT SEN...
Publication number
20190236613
Publication date
Aug 1, 2019
ZenDesk, Inc.
Anh Thien Dinh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTOMATED SYSTEM FOR PROPOSING HELP CENTER ARTICLES TO BE WRITTEN T...
Publication number
20180197072
Publication date
Jul 12, 2018
ZenDesk, Inc.
Christopher J. Hausler
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ARTICLE-SUGGESTION SYSTEM FOR AUTOMATICALLY RESOLVING CUSTOMER-SERV...
Publication number
20170286972
Publication date
Oct 5, 2017
ZenDesk, Inc.
Christopher J. Hausler
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
USING A SATISFACTION-PREDICTION MODEL TO FACILITATE CUSTOMER-SERVIC...
Publication number
20170169438
Publication date
Jun 15, 2017
ZenDesk, Inc.
Jason Edward Maynard
G06 - COMPUTING CALCULATING COUNTING