Archana Sekar

Person

Chennai, IN

People

Patents Grantslast 30 patents

Information Patent Grant
Technologies for blockchain-based data transparency and authentication
- Patent number 12,273,463
- Issue date Apr 8, 2025
- Genesys Cloud Services, Inc.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Technologies for automated process discovery in contact center systems
- Patent number 12,212,714
- Issue date Jan 28, 2025
- Genesys Cloud Services, Inc.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Technologies for data bidding and negotiating in an enterprise syst...
- Patent number 12,067,613
- Issue date Aug 20, 2024
- Genesys Cloud Services, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for facilitating customer-initiated interaction...
- Patent number 11,870,935
- Issue date Jan 9, 2024
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for multimedia contact center interactions via an...
- Patent number 11,797,596
- Issue date Oct 24, 2023
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Technologies for blockchain-based data transparency and authentication
- Patent number 11,757,651
- Issue date Sep 12, 2023
- Genesys Cloud Services, Inc.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Technologies for conducting a data transaction between enterprises...
- Patent number 11,637,701
- Issue date Apr 25, 2023
- Genesys Cloud Services, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Blockchain-based technologies for hyper-personalized interactions a...
- Patent number 11,626,988
- Issue date Apr 11, 2023
- Genesys Cloud Services, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods relating to customer experience automation
- Patent number 11,425,251
- Issue date Aug 23, 2022
- Yochai Konig
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods relating to customer experience automation
- Patent number 11,367,080
- Issue date Jun 21, 2022
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for multimedia contact center interactions via an...
- Patent number 11,308,145
- Issue date Apr 19, 2022
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for creating bots for automating first party touc...
- Patent number 11,218,594
- Issue date Jan 4, 2022
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods relating to customer experience automation
- Patent number 11,055,649
- Issue date Jul 6, 2021
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for automating customer interactions with enter...
- Patent number 10,839,432
- Issue date Nov 17, 2020
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
SYSTEMS AND METHODS FOR FACILITATING CUSTOMER-INITIATED INTERACTION...
- Publication number 20240040042
- Publication date Feb 1, 2024
- GENESYS CLOUD SERVICES, INC.
- ARCHANA SEKAR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR BLOCKCHAIN-BASED DATA TRANSPARENCY AND AUTHENTICATION
- Publication number 20230396446
- Publication date Dec 7, 2023
- GENESYS CLOUD SERVICES, INC.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNOLOGIES FOR AUTOMATED PROCESS DISCOVERY IN CONTACT CENTER SYSTEMS
- Publication number 20230208972
- Publication date Jun 29, 2023
- GENESYS CLOUD SERVICES, INC.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MULTIMEDIA CONTACT CENTER INTERACTIONS VIA AN...
- Publication number 20220207072
- Publication date Jun 30, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES...
- Publication number 20220094524
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNOLOGIES FOR BLOCKCHAIN-BASED DATA TRANSPARENCY AND AUTHENTICATION
- Publication number 20220094554
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES...
- Publication number 20220094543
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
BLOCKCHAIN-BASED TECHNOLOGIES FOR HYPER-PERSONALIZED INTERACTIONS A...
- Publication number 20220094544
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR PROVIDING PREDICTION-AS-A-SERVICE THROUGH INTELLIG...
- Publication number 20220092056
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR DATA BIDDING AND NEGOTIATING IN AN ENTERPRISE SYST...
- Publication number 20220092686
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION
- Publication number 20210201327
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION
- Publication number 20210203784
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- Yochai Konig
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS RELATING TO AUTOMATION FOR PERSONALIZING THE CU...
- Publication number 20210201359
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- ARCHANA SEKAR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION
- Publication number 20210201238
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR MULTIMEDIA CONTACT CENTER INTERACTIONS VIA AN...
- Publication number 20200372063
- Publication date Nov 26, 2020
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING

Archana Sekar

Person

Patents Grantslast 30 patents

Technologies for blockchain-based data transparency and authentication

Technologies for automated process discovery in contact center systems

Technologies for data bidding and negotiating in an enterprise syst...

Systems and methods for facilitating customer-initiated interaction...

System and method for multimedia contact center interactions via an...

Technologies for blockchain-based data transparency and authentication

Technologies for conducting a data transaction between enterprises...

Blockchain-based technologies for hyper-personalized interactions a...

Systems and methods relating to customer experience automation

Systems and methods relating to customer experience automation

System and method for multimedia contact center interactions via an...

System and method for creating bots for automating first party touc...

Systems and methods relating to customer experience automation

Systems and methods for automating customer interactions with enter...

Patents Applicationslast 30 patents

SYSTEMS AND METHODS FOR FACILITATING CUSTOMER-INITIATED INTERACTION...

TECHNOLOGIES FOR BLOCKCHAIN-BASED DATA TRANSPARENCY AND AUTHENTICATION

TECHNOLOGIES FOR AUTOMATED PROCESS DISCOVERY IN CONTACT CENTER SYSTEMS

SYSTEM AND METHOD FOR MULTIMEDIA CONTACT CENTER INTERACTIONS VIA AN...

TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES...

TECHNOLOGIES FOR BLOCKCHAIN-BASED DATA TRANSPARENCY AND AUTHENTICATION

TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES...

BLOCKCHAIN-BASED TECHNOLOGIES FOR HYPER-PERSONALIZED INTERACTIONS A...

TECHNOLOGIES FOR PROVIDING PREDICTION-AS-A-SERVICE THROUGH INTELLIG...

TECHNOLOGIES FOR DATA BIDDING AND NEGOTIATING IN AN ENTERPRISE SYST...

SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION

SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION

SYSTEMS AND METHODS RELATING TO AUTOMATION FOR PERSONALIZING THE CU...

SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION

SYSTEM AND METHOD FOR MULTIMEDIA CONTACT CENTER INTERACTIONS VIA AN...