Membership
Tour
Register
Log in
Arjun Jauhari
Follow
Person
Jersey City, NJ, US
People
Overview
Industries
Organizations
People
Information
Impact
Patents Grants
last 30 patents
Information
Patent Grant
Matching a customer and customer representative dynamically based o...
Patent number
11,461,788
Issue date
Oct 4, 2022
International Business Machines Corporation
Steven Ware Jones
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Measuring the effectiveness of individual customer representative r...
Patent number
11,210,677
Issue date
Dec 28, 2021
International Business Machines Corporation
Steven Ware Jones
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Natural language response improvement in machine assisted agents
Patent number
11,157,707
Issue date
Oct 26, 2021
International Business Machines Corporation
Steven Ware Jones
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Natural language response recommendation clustering for rapid retri...
Patent number
11,138,212
Issue date
Oct 5, 2021
International Business Machines Corporation
Arjun Jauhari
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
NATURAL LANGUAGE RESPONSE IMPROVEMENT IN MACHINE ASSISTED AGENTS
Publication number
20210026924
Publication date
Jan 28, 2021
International Business Machines Corporation
Steven Ware Jones
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
NATURAL LANGUAGE RESPONSE RECOMMENDATION CLUSTERING FOR RAPID RETRI...
Publication number
20210026858
Publication date
Jan 28, 2021
International Business Machines Corporation
Arjun Jauhari
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
RATING CUSTOMER REPRESENTATIVES BASED ON PAST CHAT TRANSCRIPTS
Publication number
20200412868
Publication date
Dec 31, 2020
International Business Machines Corporation
Steven Ware Jones
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MEASURING THE EFFECTIVENESS OF INDIVIDUAL CUSTOMER REPRESENTATIVE R...
Publication number
20200410505
Publication date
Dec 31, 2020
International Business Machines Corporation
Steven Ware Jones
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
MATCHING A CUSTOMER AND CUSTOMER REPRESENTATIVE DYNAMICALLY BASED O...
Publication number
20200410506
Publication date
Dec 31, 2020
International Business Machines Corporation
Steven Ware Jones
G06 - COMPUTING CALCULATING COUNTING