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Ashish Singh
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Seattle, WA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Customer contact service with real-time supervisor assistance
Patent number
11,893,526
Issue date
Feb 6, 2024
Amazon Technologies, Inc.
Swaminathan Sivasubramanian
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Systems and methods to analyze customer contacts
Patent number
11,862,148
Issue date
Jan 2, 2024
Amazon Technologies, Inc.
Swaminathan Sivasubramanian
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Streaming real-time automatic speech recognition service
Patent number
10,777,186
Issue date
Sep 15, 2020
Amazon Technolgies, Inc.
Stefano Stefani
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Generation and distribution of collaborative content associated wit...
Patent number
10,599,758
Issue date
Mar 24, 2020
Amazon Technologies, Inc.
Wainwright Gregory Siady Yu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Fully managed and continuously trained automatic speech recognition...
Patent number
10,490,183
Issue date
Nov 26, 2019
Amazon Technologies, Inc.
Ashish Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Detection and rendering of endnotes in digital content
Patent number
10,423,703
Issue date
Sep 24, 2019
Amazon Technologies, Inc.
Ashish Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Distribution of user-generated annotations associated with digital...
Patent number
10,083,160
Issue date
Sep 25, 2018
Amazon Technologies, Inc.
Wainwright Gregory Siady Yu
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
LIFECYCLE MANAGEMENT FOR CUSTOMIZED NATURAL LANGUAGE PROCESSING
Publication number
20220100967
Publication date
Mar 31, 2022
AMAZON TECHNOLOGIES, INC.
Yahor Pushkin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CUSTOMER CONTACT SERVICE WITH REAL-TIME AGENT ASSISTANCE
Publication number
20210158234
Publication date
May 27, 2021
AMAZON TECHNOLOGIES, INC.
Swaminathan Sivasubramanian
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEMS AND METHODS TO ANALYZE CUSTOMER CONTACTS
Publication number
20210158805
Publication date
May 27, 2021
AMAZON TECHNOLOGIES, INC.
Swaminathan Sivasubramanian
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
DIAGNOSTICS CAPABILITIES FOR CUSTOMER CONTACT SERVICES
Publication number
20210157834
Publication date
May 27, 2021
AMAZON TECHNOLOGIES, INC.
Swaminathan Sivasubramanian
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CUSTOMER CONTACT SERVICE WITH REAL-TIME SUPERVISOR ASSISTANCE
Publication number
20210158235
Publication date
May 27, 2021
Amazon Technologies, Inc.
Swaminathan Sivasubramanian
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ENRICHMENT OF CUSTOMER CONTACT DATA
Publication number
20210158813
Publication date
May 27, 2021
AMAZON TECHNOLOGIES, INC.
Swaminathan Sivasubramanian
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
FULLY MANAGED AND CONTINUOUSLY TRAINED AUTOMATIC SPEECH RECOGNITION...
Publication number
20190156816
Publication date
May 23, 2019
AMAZON TECHNOLOGIES, INC.
Ashish SINGH
G06 - COMPUTING CALCULATING COUNTING