AYSU EZEN CAN

Person

Cary, NC, US

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for providing personalized customer experience in...
- Patent number 12,219,095
- Issue date Feb 4, 2025
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for identifying themes in interactive communications
- Patent number 12,101,439
- Issue date Sep 24, 2024
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for serving multiple customers by a live agent
- Patent number 12,022,026
- Issue date Jun 25, 2024
- CAPITAL ONE SERVICES, LLC
- Joshua Edwards
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Identifying high effort statements for call center summaries
- Patent number 11,989,514
- Issue date May 21, 2024
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for providing personalized customer experience in...
- Patent number 11,943,392
- Issue date Mar 26, 2024
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for correcting automatic speech recognition errors
- Patent number 11,922,926
- Issue date Mar 5, 2024
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for identifying themes in interactive communications
- Patent number 11,849,069
- Issue date Dec 19, 2023
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for identifying complaints in interactive communi...
- Patent number 11,563,852
- Issue date Jan 24, 2023
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Computer-based visualization of machine-learning models and behavior
- Patent number 10,762,390
- Issue date Sep 1, 2020
- SAS Institute Inc.
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
COMPUTER-BASED SYSTEMS CONFIGURED TO MONITOR A COMMUNICATION SESSIO...
- Publication number 20250063118
- Publication date Feb 20, 2025
- Capital One Services, LLC
- Joshua Edwards
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR IDENTIFYING THEMES IN INTERACTIVE COMMUNICATIONS
- Publication number 20240414270
- Publication date Dec 12, 2024
- Capital One Services, LLC
- Aysu Ezen CAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR SERVING MULTIPLE CUSTOMERS BY A LIVE AGENT
- Publication number 20240406315
- Publication date Dec 5, 2024
- Capital One Services, LLC
- Joshua EDWARDS
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
IDENTIFYING HIGH EFFORT STATEMENTS FOR CALL CENTER SUMMARIES
- Publication number 20240378386
- Publication date Nov 14, 2024
- Capital One Services, LLC
- Aysu Ezen CAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CUSTOMER EXPERIENCE IN...
- Publication number 20240179243
- Publication date May 30, 2024
- Capital One Services, LLC
- Aysu Ezen CAN
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS FOR CORRECTING AUTOMATIC SPEECH RECOGNITION ERRORS
- Publication number 20240153490
- Publication date May 9, 2024
- Capital One Services, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CUSTOMER EXPERIENCE IN...
- Publication number 20240073321
- Publication date Feb 29, 2024
- Capital One Services, LLC
- Aysu Ezen CAN
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR IDENTIFYING THEMES IN INTERACTIVE COMMUNICATIONS
- Publication number 20240073319
- Publication date Feb 29, 2024
- Capital One Services, LLC
- Aysu Ezen CAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR REDUCING NETWORK TRAFFIC ASSOCIATED WITH A...
- Publication number 20240037458
- Publication date Feb 1, 2024
- Capital One Services, LLC
- Mia RODRIGUEZ
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
REAL-TIME NOTIFICATION OF DISCLOSURE ERRORS IN INTERACTIVE COMMUNIC...
- Publication number 20230297785
- Publication date Sep 21, 2023
- Capital One Services, LLC
- Nicholas LAMM
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR SERVING MULTIPLE CUSTOMERS BY A LIVE AGENT
- Publication number 20230300246
- Publication date Sep 21, 2023
- Capital One Services, LLC
- Joshua EDWARDS
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
IDENTIFYING HIGH EFFORT STATEMENTS FOR CALL CENTER SUMMARIES
- Publication number 20230297778
- Publication date Sep 21, 2023
- Capital One Services, LLC
- Aysu Ezen CAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR EXTRACTING HIDDEN CUES IN INTERACTIVE COMMUNI...
- Publication number 20230298615
- Publication date Sep 21, 2023
- Capital One Services, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR CORRECTING AUTOMATIC SPEECH RECOGNITION ERRORS
- Publication number 20230085433
- Publication date Mar 16, 2023
- Capital One Services, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR IDENTIFYING COMPLAINTS IN INTERACTIVE COMMUNI...
- Publication number 20230045930
- Publication date Feb 16, 2023
- Capital One Services, LLC
- Aysu Ezen CAN
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
COMPUTER-BASED VISUALIZATION OF MACHINE-LEARNING MODELS AND BEHAVIOR
- Publication number 20190156153
- Publication date May 23, 2019
- SAS INSTITUTE INC.
- AYSU EZEN CAN
- G06 - COMPUTING CALCULATING COUNTING

AYSU EZEN CAN

Person

Patents Grantslast 30 patents

System and method for providing personalized customer experience in...

System and method for identifying themes in interactive communications

System and method for serving multiple customers by a live agent

Identifying high effort statements for call center summaries

System and method for providing personalized customer experience in...

Systems and methods for correcting automatic speech recognition errors

System and method for identifying themes in interactive communications

System and method for identifying complaints in interactive communi...

Computer-based visualization of machine-learning models and behavior

Patents Applicationslast 30 patents

COMPUTER-BASED SYSTEMS CONFIGURED TO MONITOR A COMMUNICATION SESSIO...

SYSTEM AND METHOD FOR IDENTIFYING THEMES IN INTERACTIVE COMMUNICATIONS

SYSTEM AND METHOD FOR SERVING MULTIPLE CUSTOMERS BY A LIVE AGENT

IDENTIFYING HIGH EFFORT STATEMENTS FOR CALL CENTER SUMMARIES

SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CUSTOMER EXPERIENCE IN...

SYSTEMS AND METHODS FOR CORRECTING AUTOMATIC SPEECH RECOGNITION ERRORS

SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CUSTOMER EXPERIENCE IN...

SYSTEM AND METHOD FOR IDENTIFYING THEMES IN INTERACTIVE COMMUNICATIONS

SYSTEMS AND METHODS FOR REDUCING NETWORK TRAFFIC ASSOCIATED WITH A...

REAL-TIME NOTIFICATION OF DISCLOSURE ERRORS IN INTERACTIVE COMMUNIC...

SYSTEM AND METHOD FOR SERVING MULTIPLE CUSTOMERS BY A LIVE AGENT

IDENTIFYING HIGH EFFORT STATEMENTS FOR CALL CENTER SUMMARIES

SYSTEM AND METHOD FOR EXTRACTING HIDDEN CUES IN INTERACTIVE COMMUNI...

SYSTEMS AND METHODS FOR CORRECTING AUTOMATIC SPEECH RECOGNITION ERRORS

SYSTEM AND METHOD FOR IDENTIFYING COMPLAINTS IN INTERACTIVE COMMUNI...

COMPUTER-BASED VISUALIZATION OF MACHINE-LEARNING MODELS AND BEHAVIOR