B. Scott Smith

Person

Londonderry, NH, US

People

Patents Grantslast 30 patents

Information Patent Grant
Browser user inter face for client workstation
- Patent number 6,816,880
- Issue date Nov 9, 2004
- Concerto Software, Inc.
- Malcom B. Strandberg
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Object oriented system and method for directing incoming telephone...
- Patent number 6,754,332
- Issue date Jun 22, 2004
- Concerto Software, Inc.
- Paul Kneipp
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Unscheduled event task processing system
- Patent number 6,721,778
- Issue date Apr 13, 2004
- Concerto Services, Inc.
- B. Scott Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method of distributing outbound telephony services over...
- Patent number 6,587,557
- Issue date Jul 1, 2003
- Concerto Software, Inc.
- B. Scott Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Unscheduled event task processing system
- Patent number 6,141,412
- Issue date Oct 31, 2000
- Davox Corporation
- B. Scott Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Data processing system with real time priority updating of data rec...
- Patent number 5,832,068
- Issue date Nov 3, 1998
- Davox Corporation
- B. Scott Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call record scheduling system and method
- Patent number 5,822,400
- Issue date Oct 13, 1998
- Davox Corporation
- B. Scott Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Telephone call center management system which supports multi-user a...
- Patent number 5,790,650
- Issue date Aug 4, 1998
- Davox Corporation
- Judith A. Dunn
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for selecting and controlling the automatic dialing of a cal...
- Patent number 5,594,790
- Issue date Jan 14, 1997
- Davox Corporation
- Anthony Curreri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for allocating agent resources to a telephone cal...
- Patent number 5,592,543
- Issue date Jan 7, 1997
- Davox Corporation
- B. Scott Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for allocating agent resources to multiple telephone call ca...
- Patent number 5,517,566
- Issue date May 14, 1996
- B. Scott Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for low priority telephony system assisted dialing
- Patent number 5,495,523
- Issue date Feb 27, 1996
- Davox Corporation
- Robert J. Stent
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamically adjustable call pacing system
- Patent number 5,295,184
- Issue date Mar 15, 1994
- Davox Corporation
- B. Scott Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for managing a hold queue
- Patent number 5,278,898
- Issue date Jan 11, 1994
- Davox Corporation
- John E. Cambray
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
System and method for performing real time monitoring and control o...
- Publication number 20020152284
- Publication date Oct 17, 2002
- John Cambray
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

B. Scott Smith

Person

Patents Grantslast 30 patents

Browser user inter face for client workstation

Object oriented system and method for directing incoming telephone...

Unscheduled event task processing system

System and method of distributing outbound telephony services over...

Unscheduled event task processing system

Data processing system with real time priority updating of data rec...

Call record scheduling system and method

Telephone call center management system which supports multi-user a...

Method for selecting and controlling the automatic dialing of a cal...

Method and system for allocating agent resources to a telephone cal...

Method for allocating agent resources to multiple telephone call ca...

Method for low priority telephony system assisted dialing

Dynamically adjustable call pacing system

System for managing a hold queue

Patents Applicationslast 30 patents

System and method for performing real time monitoring and control o...