Bernhard Suhm

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Cambridge, MA, US

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Patents Grantslast 30 patents

Information Patent Grant
Apparatus and method for visually representing behavior of a user o...
- Patent number 7,039,166
- Issue date May 2, 2006
- Verizon Corporate Services Group Inc.
- Patrick Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for assessing a call center
- Patent number 6,922,466
- Issue date Jul 26, 2005
- Verizon Corporate Services Group Inc.
- Patrick Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for annotating recorded information from contacts...
- Patent number 6,898,277
- Issue date May 24, 2005
- Verizon Corporate Services Group Inc.
- Marie Meteer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and method for quantifying an automation benefit of an au...
- Patent number 6,882,723
- Issue date Apr 19, 2005
- Verizon Corporate Services Group Inc.
- Patrick Peterson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and method for analyzing routing of calls in an automated...
- Patent number 6,879,685
- Issue date Apr 12, 2005
- Verizon Corporate Services Group Inc.
- Patrick Peterson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and method for analyzing an automated response system
- Patent number 6,823,054
- Issue date Nov 23, 2004
- Verizon Corporate Services Group Inc.
- Bernhard Suhm
- H04 - ELECTRIC COMMUNICATION TECHNIQUE