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Bhanu Prasad Suravarapu
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San Jose, CA, US
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last 30 patents
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Patent Grant
System and method for access number distribution in a contact center
Patent number
9,531,878
Issue date
Dec 27, 2016
Genesys Telecommunications Laboratories, Inc.
Vladimir Mezhibovsky
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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Patent Grant
System and method for access number distribution in a contact center
Patent number
9,088,656
Issue date
Jul 21, 2015
Genesys Telecommunications Laboratories, Inc.
Vladimir Mezhibovsky
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
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Patent Application
SYSTEM AND METHOD FOR INTERACTING WITH CUSTOMER CONTACT CENTER OVER...
Publication number
20170223188
Publication date
Aug 3, 2017
Genesys Telecommunications Laboratories, Inc.
Vladislav Baranovsky
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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Patent Application
SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER
Publication number
20150326723
Publication date
Nov 12, 2015
Genesys Telecommunications Laboratories, Inc.
Vladimir Mezhibovsky
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER
Publication number
20140162611
Publication date
Jun 12, 2014
Vladimir Mezhibovsky
G06 - COMPUTING CALCULATING COUNTING