Bichen Zheng

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Rochester, NY, US

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Patents Grantslast 30 patents

Information Patent Grant
Apparatus and method for call center service level prediction and a...
- Patent number 9,378,475
- Issue date Jun 28, 2016
- Xerox Corporation
- Shanmuga-Nathan Gnanasambandam
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Apparatus And Method For Call Center Service Level Prediction And A...
- Publication number 20160155080
- Publication date Jun 2, 2016
- Xerox Corporation
- Shanmuga-Nathan Gnanasambandam
- G06 - COMPUTING CALCULATING COUNTING