Bipin Chadha

Person

San Antonio, TX, US

People

Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for simulating multiple call center balancing
- Patent number 11,818,298
- Issue date Nov 14, 2023
- United Services Automobile Association (USAA)
- Lambros Petropoulos
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Real time avatar
- Patent number 11,741,518
- Issue date Aug 29, 2023
- United Service Automobile Association (USAA)
- Michael Joseph Gaeta
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Simulation-based virtual advisor
- Patent number 11,588,762
- Issue date Feb 21, 2023
- United Services Automobile Association (USAA)
- Robert B. Pace
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for simulating multiple call center balancing
- Patent number 11,418,653
- Issue date Aug 16, 2022
- United Services Automobile Association (USAA)
- Lambros Petropoulos
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Simulation-based virtual advisor
- Patent number 11,212,241
- Issue date Dec 28, 2021
- United Services Automobile Association (USAA)
- Robert B. Pace
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Learning based metric determination for service sessions
- Patent number 11,146,682
- Issue date Oct 12, 2021
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Learning based metric determination and clustering for service routing
- Patent number 11,140,268
- Issue date Oct 5, 2021
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
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- Patent number 10,991,018
- Issue date Apr 27, 2021
- United Services Automobile Association (USAA)
- Michael Joseph Gaeta
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Learning based metric determination for service sessions
- Patent number 10,848,621
- Issue date Nov 24, 2020
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for simulating multiple call center balancing
- Patent number 10,834,264
- Issue date Nov 10, 2020
- United Services Automobile Association (USAA)
- Lambros Petropoulos
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Learning based metric determination and clustering for service routing
- Patent number 10,715,668
- Issue date Jul 14, 2020
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call center load balancing and routing management
- Patent number 10,637,990
- Issue date Apr 28, 2020
- United Services Automobile Association (USAA)
- Bipin Chadha
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for simulating multiple call center balancing
- Patent number 10,498,897
- Issue date Dec 3, 2019
- United Services Automobile Association (USAA)
- Bipin Chadha
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Learning based metric determination for service sessions
- Patent number 10,440,180
- Issue date Oct 8, 2019
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call center load balancing and routing management
- Patent number 10,306,068
- Issue date May 28, 2019
- United Services Automobile Association (USAA)
- Bipin Chadha
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Bipin Chadha

Person

Patents Grantslast 30 patents

Systems and methods for simulating multiple call center balancing

Real time avatar

Simulation-based virtual advisor

Systems and methods for simulating multiple call center balancing

Simulation-based virtual advisor

Learning based metric determination for service sessions

Learning based metric determination and clustering for service routing

Real time avatar

Learning based metric determination for service sessions

Systems and methods for simulating multiple call center balancing

Learning based metric determination and clustering for service routing

Call center load balancing and routing management

Systems and methods for simulating multiple call center balancing

Learning based metric determination for service sessions

Call center load balancing and routing management