Blake Jay Riley

Person

Washington, DC, US

People

Patents Grantslast 30 patents

Information Patent Grant
Contact center system
- Patent number 11,831,808
- Issue date Nov 28, 2023
- Afiniti, Ltd.
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 11,647,119
- Issue date May 9, 2023
- Afiniti, Ltd.
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for workforce management in a contact center system
- Patent number 11,595,522
- Issue date Feb 28, 2023
- Afiniti, Ltd.
- Zia Chishti
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 11,218,597
- Issue date Jan 4, 2022
- Afiniti, Ltd.
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 10,834,263
- Issue date Nov 10, 2020
- Afiniti Europe Technologies Limited
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 10,659,613
- Issue date May 19, 2020
- Afiniti Europe Technologies Limited
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 10,404,861
- Issue date Sep 3, 2019
- Afiniti Europe Technologies Limited
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 10,284,727
- Issue date May 7, 2019
- Afiniti Europe Technologies Limited
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 10,116,800
- Issue date Oct 30, 2018
- Afiniti Europe Technologies Limited
- Ittai Kan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 9,942,405
- Issue date Apr 10, 2018
- Afiniti, Ltd.
- Ittai Kan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 9,930,180
- Issue date Mar 27, 2018
- Afiniti, Ltd.
- Ittai Kan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
CONTACT CENTER SYSTEM
- Publication number 20240129407
- Publication date Apr 18, 2024
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTACT CENTER SYSTEM
- Publication number 20220329695
- Publication date Oct 13, 2022
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20220094793
- Publication date Mar 24, 2022
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20210058516
- Publication date Feb 25, 2021
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20200280636
- Publication date Sep 3, 2020
- Afiniti Europe Technologies Limited
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20190394335
- Publication date Dec 26, 2019
- Afiniti Europe Technologies Limited
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20190222697
- Publication date Jul 18, 2019
- Afiniti Europe Technologies Limited
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20180316794
- Publication date Nov 1, 2018
- Afiniti, Ltd.
- Ittai KAN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20180316793
- Publication date Nov 1, 2018
- Afiniti, Ltd.
- Ittai KAN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Blake Jay Riley

Person

Patents Grantslast 30 patents

Contact center system

Techniques for behavioral pairing in a contact center system

Techniques for workforce management in a contact center system

Techniques for behavioral pairing in a contact center system

Techniques for behavioral pairing in a contact center system

Techniques for behavioral pairing in a contact center system

Techniques for behavioral pairing in a contact center system

Techniques for behavioral pairing in a contact center system

Techniques for behavioral pairing in a contact center system

Techniques for behavioral pairing in a contact center system

Techniques for behavioral pairing in a contact center system

Patents Applicationslast 30 patents

CONTACT CENTER SYSTEM

CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM