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last 30 patents
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Patent Grant
Systems and methods for selectively routing calls to a call center
Patent number
10,063,705
Issue date
Aug 28, 2018
Conduent Business Services, LLC
Sharath Srinivas
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Systems and methods for selectively routing calls to a call center
Patent number
9,401,992
Issue date
Jul 26, 2016
Xerox Corporation
Sharath Srinivas
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for routing a call using a hybrid call routing...
Patent number
8,995,647
Issue date
Mar 31, 2015
Xerox Corporation
Faming Li
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
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Patent Application
SYSTEMS AND METHODS FOR SELECTIVELY ROUTING CALLS TO A CALL CENTER
Publication number
20160330324
Publication date
Nov 10, 2016
Xerox Corporation
Sharath Srinivas
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND APPARATUS FOR ROUTING A CALL USING A HYBRID CALL ROUTING...
Publication number
20140341370
Publication date
Nov 20, 2014
Xerox Corporation
FAMING LI
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHODS FOR SELECTIVELY ROUTING CALLS TO A CALL CENTER
Publication number
20140023186
Publication date
Jan 23, 2014
Xerox Corporation
Sharath Srinivas
H04 - ELECTRIC COMMUNICATION TECHNIQUE