TREA

Brent Alan Shelkey

Follow

Person

  • Huntersville, NC, US
People

Patents Grantslast 30 patents

  • Information Patent Grant

    Instant customer service feedback system
    • Patent number 10,108,991
    • Issue date Oct 23, 2018
    • Bank of America Corporation
    • Carrie Anne Hanson
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Contextual search tool
    • Patent number 9,940,409
    • Issue date Apr 10, 2018
    • Bank of America Corporation
    • Brent Alan Shelkey
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Contextual search input from advisors
    • Patent number 9,922,117
    • Issue date Mar 20, 2018
    • Bank of America Corporation
    • Carrie Anne Hanson
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Linking customer profiles with household profiles
    • Patent number 9,785,304
    • Issue date Oct 10, 2017
    • Bank of America Corporation
    • Carrie Anne Hanson
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Routing calls to preferred agents
    • Patent number 9,692,897
    • Issue date Jun 27, 2017
    • Bank of America Corporation
    • Carrie Anne Hanson
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Review bucket for video conferences
    • Patent number 9,503,686
    • Issue date Nov 22, 2016
    • Bank of America Corporation
    • Carrie Anne Hanson
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Call indicator tool
    • Patent number 9,380,265
    • Issue date Jun 28, 2016
    • Bank of America Corporation
    • Carrie Anne Hanson
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

  • Information Patent Application

    REVIEW BUCKET FOR VIDEO CONFERENCES
    • Publication number 20160127683
    • Publication date May 5, 2016
    • Bank of America Corporation
    • Carrie Anne Hanson
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Application

    CALL INDICATOR TOOL
    • Publication number 20160127684
    • Publication date May 5, 2016
    • Bank of America Corporation
    • Carrie Anne Hanson
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    LINKING CUSTOMER PROFILES WITH HOUSEHOLD PROFILES
    • Publication number 20160125036
    • Publication date May 5, 2016
    • Bank of America Corporation
    • Carrie Anne Hanson
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    REQUEST TRACKER TOOL
    • Publication number 20160125525
    • Publication date May 5, 2016
    • Bank of America Corporation
    • Carrie Anne Hanson
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    INSTANT CUSTOMER SERVICE FEEDBACK SYSTEM
    • Publication number 20160125484
    • Publication date May 5, 2016
    • Bank of America Corporation
    • Carrie Anne Hanson
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    CONTEXTUAL SEARCH TOOL
    • Publication number 20160125043
    • Publication date May 5, 2016
    • Bank of America Corporation
    • Brent Alan Shelkey
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    CONTEXTUAL SEARCH INPUT FROM ADVISORS
    • Publication number 20160125035
    • Publication date May 5, 2016
    • Bank of America Corporation
    • Carrie Anne Hanson
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    ROUTING CALLS TO PREFERRED AGENTS
    • Publication number 20160127555
    • Publication date May 5, 2016
    • Bank of America Corporation
    • Carrie Anne Hanson
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE