Bruno Antunes

Person

Coimbra, PT

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for communication analysis for use with agent ass...
- Patent number 11,706,339
- Issue date Jul 18, 2023
- TALKDESK, INC.
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for SMS and email enabled automated agent assista...
- Patent number 10,827,071
- Issue date Nov 3, 2020
- TALKDESK INC.
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and systems for seamless outbound cold calls using virtual...
- Patent number 10,812,655
- Issue date Oct 20, 2020
- TALKDESK INC.
- Jafar Adibi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...
- Publication number 20230029707
- Publication date Feb 2, 2023
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER
- Publication number 20210136204
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS
- Publication number 20210133765
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR VIRTUAL AGENT TO UNDERSTAND AND DETECT SPAM...
- Publication number 20210136195
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER
- Publication number 20210136206
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR SEAMLESS OUTBOUND COLD CALLS USING VIRTUAL...
- Publication number 20210136207
- Publication date May 6, 2021
- TALKDESK INC.
- Jafar Adibi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHODS AND SYSTEMS FOR VIRTUAL AGENTS TO CHECK CALLER IDENTITY VIA...
- Publication number 20210136209
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS
- Publication number 20210133763
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR VIRTUAL AGENTS TO CHECK CALLER IDENTITY VIA...
- Publication number 20210133764
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR SEAMLESS OUTBOUND COLD CALLS USING VIRTUAL...
- Publication number 20210133533
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS OF VIRTUAL AGENT REAL-TIME RECOMMENDATION, SUGG...
- Publication number 20210136205
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR PERSONALIZED VIRTUAL AGENTS TO LEARN FROM C...
- Publication number 20210134282
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS OF VIRTUAL AGENT REAL-TIME RECOMMENDATION, SUGG...
- Publication number 20210134283
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR VIRTUAL AGENT TO UNDERSTAND AND DETECT SPAM...
- Publication number 20210136208
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR PERSONALIZED VIRTUAL AGENTS TO LEARN FROM C...
- Publication number 20210134284
- Publication date May 6, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR INTEGRATING BUSINESS PROCESSES INTO VOICE A...
- Publication number 20210082418
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Phillip Zeelig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...
- Publication number 20210081869
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Phillip Zeelig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...
- Publication number 20210084148
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Phillip Zeelig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR INTEGRATING BUSINESS PROCESSES INTO VOICE A...
- Publication number 20210081955
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Phillip Zeelig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...
- Publication number 20210081871
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Phillip Zeelig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...
- Publication number 20210081872
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Phillip Zeelig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...
- Publication number 20210084149
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Phillip Zeelig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR INTEGRATING BUSINESS PROCESSES INTO VOICE A...
- Publication number 20210082417
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Phillip Zeelig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR SPEECH-ENABLED AUTOMATED AGENT ASSISTANCE WIT...
- Publication number 20210006660
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR TEXT-ENABLED AUTOMATED AGENT ASSISTANCE WITHI...
- Publication number 20210004536
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHI...
- Publication number 20210004821
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...
- Publication number 20210004823
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHI...
- Publication number 20210004825
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-...
- Publication number 20210004832
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR COMMUNICATION ANALYSIS FOR USE WITH AGENT ASS...
- Publication number 20210004834
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING

Bruno Antunes

Person

Patents Grantslast 30 patents

System and method for communication analysis for use with agent ass...

System and method for SMS and email enabled automated agent assista...

Methods and systems for seamless outbound cold calls using virtual...

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...

VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER

METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS

METHODS AND SYSTEMS FOR VIRTUAL AGENT TO UNDERSTAND AND DETECT SPAM...

VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER

METHODS AND SYSTEMS FOR SEAMLESS OUTBOUND COLD CALLS USING VIRTUAL...

METHODS AND SYSTEMS FOR VIRTUAL AGENTS TO CHECK CALLER IDENTITY VIA...

METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS

METHODS AND SYSTEMS FOR VIRTUAL AGENTS TO CHECK CALLER IDENTITY VIA...

METHODS AND SYSTEMS FOR SEAMLESS OUTBOUND COLD CALLS USING VIRTUAL...

METHODS AND SYSTEMS OF VIRTUAL AGENT REAL-TIME RECOMMENDATION, SUGG...

METHODS AND SYSTEMS FOR PERSONALIZED VIRTUAL AGENTS TO LEARN FROM C...

METHODS AND SYSTEMS OF VIRTUAL AGENT REAL-TIME RECOMMENDATION, SUGG...

METHODS AND SYSTEMS FOR VIRTUAL AGENT TO UNDERSTAND AND DETECT SPAM...

METHODS AND SYSTEMS FOR PERSONALIZED VIRTUAL AGENTS TO LEARN FROM C...

SYSTEMS AND METHODS FOR INTEGRATING BUSINESS PROCESSES INTO VOICE A...

SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...

SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...

SYSTEMS AND METHODS FOR INTEGRATING BUSINESS PROCESSES INTO VOICE A...

SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...

SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...

SYSTEMS AND METHODS FOR PERFORMING BUSINESS PROCESSES BASED ON DATA...

SYSTEMS AND METHODS FOR INTEGRATING BUSINESS PROCESSES INTO VOICE A...

SYSTEM AND METHOD FOR SPEECH-ENABLED AUTOMATED AGENT ASSISTANCE WIT...

SYSTEM AND METHOD FOR TEXT-ENABLED AUTOMATED AGENT ASSISTANCE WITHI...

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHI...

SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...

SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHI...

SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-...

SYSTEM AND METHOD FOR COMMUNICATION ANALYSIS FOR USE WITH AGENT ASS...