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Christopher Powell Busbee
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Marietta, GA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Live-monitoring to trigger communication actions via an in-house ma...
Patent number
12,074,754
Issue date
Aug 27, 2024
Intradiem, Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Agent instance live-monitoring by a management network for burnout...
Patent number
11,949,549
Issue date
Apr 2, 2024
Intradiem, Inc.
Tristan Pahud
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Adaptive rule trigger thresholds for managing contact center intera...
Patent number
11,665,044
Issue date
May 30, 2023
Intradiem, Inc.
Christopher Powell Busbee
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Live-monitoring of agent instances in a contact center network
Patent number
11,601,322
Issue date
Mar 7, 2023
INTRADIEM, INC.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Live-monitoring of agent instances to trigger automation
Patent number
11,356,316
Issue date
Jun 7, 2022
INTRADIEM, INC.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Optimized automation triggering in live-monitoring of agent instances
Patent number
11,329,861
Issue date
May 10, 2022
INTRADIEM, INC.
Christopher Powell Busbee
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
High-volume time-series data processing while live-monitoring agent...
Patent number
11,228,479
Issue date
Jan 18, 2022
INTRADIEM, INC.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Live-monitoring of agent instances to trigger automation
Patent number
11,108,618
Issue date
Aug 31, 2021
INTRADIEM, INC.
Christopher Busbee
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Live monitoring to trigger automation in servicing communications
Patent number
11,075,794
Issue date
Jul 27, 2021
INTRADIEM, INC.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Live monitoring with most valuable action to trigger automation
Patent number
10,833,916
Issue date
Nov 10, 2020
Intradiem Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Live monitoring to trigger automation in administering coaching
Patent number
10,833,917
Issue date
Nov 10, 2020
Intradiem Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Live monitoring to trigger automation
Patent number
10,623,233
Issue date
Apr 14, 2020
Intradiem Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
Agent Instance Live-Monitoring By A Management Network for Burnout...
Publication number
20240259250
Publication date
Aug 1, 2024
Intradiem, Inc.
Tristan Pahud
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Agent Instance Live-Monitoring By A Management Network for Burnout...
Publication number
20240031217
Publication date
Jan 25, 2024
Intradiem, Inc.
Tristan Pahud
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Live-Monitoring to Trigger Communication Actions via an In-House Ma...
Publication number
20230388176
Publication date
Nov 30, 2023
Intradiem, Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Live-Monitoring to Trigger Agent Instance Modification Actions via...
Publication number
20230308340
Publication date
Sep 28, 2023
Intradiem, Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Adaptive Rule Trigger Thresholds For Managing Contact Center Intera...
Publication number
20230031855
Publication date
Feb 2, 2023
Intradiem, Inc.
Christopher Powell Busbee
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Live-Monitoring of Agent Instances in a Contact Center Network
Publication number
20220263703
Publication date
Aug 18, 2022
Intradiem, Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Optimized Automation Triggering in Live-Monitoring of Agent Instances
Publication number
20220029874
Publication date
Jan 27, 2022
Intradiem, Inc.
Christopher Powell Busbee
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
High -Volume Time-Series Data Processing While Live-Monitoring Agen...
Publication number
20210409259
Publication date
Dec 30, 2021
Intradiem, Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Live-Monitoring of Agent Instances to Trigger Automation
Publication number
20210399939
Publication date
Dec 23, 2021
Intradiem, Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Live-Monitoring of Agent Instances to Trigger Automation
Publication number
20210152414
Publication date
May 20, 2021
Intradiem, Inc.
Christopher Busbee
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
LIVE MONITORING TO TRIGGER AUTOMATION IN SERVICING COMMUNICATIONS
Publication number
20210091996
Publication date
Mar 25, 2021
INTRADIEM INC.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING