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last 30 patents
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Patent Grant
System and method for managing multi-channel engagements
Patent number
10,469,664
Issue date
Nov 5, 2019
Vincent Pirat
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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Patent Grant
System and method for recommending communication mediums based on p...
Patent number
9,762,733
Issue date
Sep 12, 2017
Genesys Telecommunications Laboratories, Inc.
Vasudev Ramanujaiaha
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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last 30 patents
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Patent Application
SYSTEM AND METHOD FOR SELF-DEPLOYING AND SELF-ADAPTING CONTACT CENT...
Publication number
20180295211
Publication date
Oct 11, 2018
Genesys Telecommunications Laboratories, Inc.
Vincent Pirat
G06 - COMPUTING CALCULATING COUNTING
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Patent Application
SYSTEM AND METHOD FOR MANAGING MULTI-CHANNEL ENGAGEMENTS
Publication number
20180084111
Publication date
Mar 22, 2018
Genesys Telecommunications Laboratories, Inc.
Vincent Pirat
H04 - ELECTRIC COMMUNICATION TECHNIQUE