Colin M. Leonard

Person

Raleigh, NC, US

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for contact center communications
- Patent number 10,701,206
- Issue date Jun 30, 2020
- Benjamin Friend
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for preventing attacks in communications
- Patent number 10,382,475
- Issue date Aug 13, 2019
- Benjamin Friend
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for single logout of applications
- Patent number 10,057,354
- Issue date Aug 21, 2018
- Jim H. Barnett
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for handling interactions with individuals with p...
- Patent number 10,038,783
- Issue date Jul 31, 2018
- Brian Wilcox
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for application inactivity control
- Patent number 9,632,824
- Issue date Apr 25, 2017
- Genesys Telecommunications Laboratories, Inc.
- Michael J. Lyubinin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method for implementing and executing communication center routing...
- Patent number 9,553,755
- Issue date Jan 24, 2017
- Genesys Telecommunications Laboratories, Inc.
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for enabling automated and real-time discovery of...
- Patent number RE45959
- Issue date Mar 29, 2016
- Genesys Telecommunications Laboratories, Inc.
- Alan Wayne McCord
- 001 -
Information Patent Grant
Method for implementing and executing communication center routing...
- Patent number 7,907,598
- Issue date Mar 15, 2011
- Genesys Telecommunication Laboratories, Inc.
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for enabling automated and real-time discovery of...
- Patent number 7,792,773
- Issue date Sep 7, 2010
- Genesys Telecommunications Laboratories, Inc.
- Alan Wayne McCord
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR HANDLING INTERACTIONS WITH INDIVIDUALS WITH P...
- Publication number 20180063325
- Publication date Mar 1, 2018
- Genesys Telecommunications Laboratories, Inc.
- Brian Wilcox
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR PREVENTING ATTACKS IN COMMUNICATIONS
- Publication number 20180007081
- Publication date Jan 4, 2018
- Genesys Telecommunications Laboratories, Inc.
- Benjamin Friend
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CONTACT CENTER COMMUNICATIONS
- Publication number 20180004375
- Publication date Jan 4, 2018
- Genesys Telecommunications Laboratories, Inc.
- Benjamin Friend
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR SINGLE LOGOUT OF APPLICATIONS
- Publication number 20150350338
- Publication date Dec 3, 2015
- Genesys Telecommunications Laboratories, Inc.
- Jim H. Barnett
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR APPLICATION INACTIVITY CONTROL
- Publication number 20150347209
- Publication date Dec 3, 2015
- Genesys Telecommunications Laboratories, Inc.
- Michael J. Lyubinin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method for Implementing and Executing Communication Center Routing...
- Publication number 20110182418
- Publication date Jul 28, 2011
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method for implementing and executing communication center routing...
- Publication number 20060209797
- Publication date Sep 21, 2006
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and system for enabling automated and real-time discovery of...
- Publication number 20040083195
- Publication date Apr 29, 2004
- Alan Wayne McCord
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Colin M. Leonard

Person

Patents Grantslast 30 patents

System and method for contact center communications

System and method for preventing attacks in communications

System and method for single logout of applications

System and method for handling interactions with individuals with p...

System and method for application inactivity control

Method for implementing and executing communication center routing...

Method and system for enabling automated and real-time discovery of...

Method for implementing and executing communication center routing...

Method and system for enabling automated and real-time discovery of...

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR HANDLING INTERACTIONS WITH INDIVIDUALS WITH P...

SYSTEM AND METHOD FOR PREVENTING ATTACKS IN COMMUNICATIONS

SYSTEM AND METHOD FOR CONTACT CENTER COMMUNICATIONS

SYSTEM AND METHOD FOR SINGLE LOGOUT OF APPLICATIONS

SYSTEM AND METHOD FOR APPLICATION INACTIVITY CONTROL

Method for Implementing and Executing Communication Center Routing...

Method for implementing and executing communication center routing...

Method and system for enabling automated and real-time discovery of...