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Craig A. Webster
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Omaha, NE, US
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Patents Grants
last 30 patents
Information
Patent Grant
Patient tracking and dynamic updating of patient profile
Patent number
12,176,077
Issue date
Dec 24, 2024
INTRADO CORPORATION
Robert J. Dudzinski
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Multimode service communication configuration
Patent number
11,818,292
Issue date
Nov 14, 2023
INTRADO CORPORATION
Andrew Bird
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Applying user preferences, behavioral patterns and/or environmental...
Patent number
11,257,096
Issue date
Feb 22, 2022
West Corporation
Craig A. Webster
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Patient tracking and dynamic updating of patient profile
Patent number
11,189,376
Issue date
Nov 30, 2021
INTRADO CORPORATION
Robert J. Dudzinski
Information
Patent Grant
Instant support agent call setup and call connection application
Patent number
11,146,677
Issue date
Oct 12, 2021
West Corporation
Mahendra Varman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Patient tracking and dynamic updating of patient profile
Patent number
10,971,264
Issue date
Apr 6, 2021
INTRADO CORPORATION
Robert J. Dudzinski
Information
Patent Grant
Enhanced conference access and control
Patent number
10,708,434
Issue date
Jul 7, 2020
West Corporation
David Scheet
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Applying user preferences, behavioral patterns and/or environmental...
Patent number
10,694,036
Issue date
Jun 23, 2020
West Corporation
Craig A. Webster
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Applying user preferences, behavioral patterns and environmental fa...
Patent number
10,567,578
Issue date
Feb 18, 2020
West Corporation
Blake John Roux
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System, method and computer readable medium for use in providing pa...
Patent number
10,497,471
Issue date
Dec 3, 2019
West Corporation
Cindy Rae Nelson
Information
Patent Grant
Customer service call processing and support agent access application
Patent number
10,412,222
Issue date
Sep 10, 2019
Open Invention Network LLC
Mahendra Varman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Multimode service communication configuration
Patent number
10,389,881
Issue date
Aug 20, 2019
West Corporation
Andrew Bird
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Multimode service communication configuration
Patent number
10,362,171
Issue date
Jul 23, 2019
West Corporation
Andrew Bird
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Patient tracking and dynamic updating of patient profile
Patent number
10,347,369
Issue date
Jul 9, 2019
West Corporation
Robert J. Dudzinski
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Applying user preferences, behavioral patterns and/or environmental...
Patent number
10,218,847
Issue date
Feb 26, 2019
West Corporation
Craig A. Webster
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Applying user preferences, behavioral patterns and/or environmental...
Patent number
10,115,130
Issue date
Oct 30, 2018
West Corporation
Craig A. Webster
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Customer service call processing and support agent access application
Patent number
10,069,975
Issue date
Sep 4, 2018
Open Invention Network, LLC
Mahendra Varman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Customer service call processing and support agent access application
Patent number
10,009,469
Issue date
Jun 26, 2018
Open Invention Network, LLC
Mahendra Varman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Applying user preferences, behavioral patterns and environmental fa...
Patent number
9,860,377
Issue date
Jan 2, 2018
West Corporation
Blake John Roux
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Customer service call processing and support agent access application
Patent number
9,807,240
Issue date
Oct 31, 2017
West Corporation
Mahendra Varman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Systems, methods, and computer-readable media for expedited access...
Patent number
9,762,735
Issue date
Sep 12, 2017
West Corporation
Craig A Webster
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Applying user preferences, behavioral patterns and/or environmental...
Patent number
9,741,056
Issue date
Aug 22, 2017
West Corporation
Craig A. Webster
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Customer service call processing and support agent access application
Patent number
9,729,720
Issue date
Aug 8, 2017
West Corporation
Mahendra Varman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Applying user preferences, behavioral patterns and/or environmental...
Patent number
9,686,409
Issue date
Jun 20, 2017
West Corporation
Craig A. Webster
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Instant support agent call setup and call connection application
Patent number
9,674,344
Issue date
Jun 6, 2017
West Corporation
Mahendra Varman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and computer readable medium for geographic agent routing
Patent number
9,553,989
Issue date
Jan 24, 2017
West Corporation
James K. Boutcher
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Applying user preferences, behavioral patterns and environmental fa...
Patent number
9,538,004
Issue date
Jan 3, 2017
West Corporation
Blake John Roux
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Applying user preferences, behavioral patterns and/or environmental...
Patent number
9,525,775
Issue date
Dec 20, 2016
West Corporation
Craig A. Webster
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Applying user preferences, behavioral patterns and/or environmental...
Patent number
9,485,356
Issue date
Nov 1, 2016
West Corporation
Craig A. Webster
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Customer service call processing and support agent access application
Patent number
9,479,644
Issue date
Oct 25, 2016
West Corporation
Mahendra Varman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
METHOD AND COMPUTER READABLE MEDIUM FOR GEOGRAPHIC AGENT ROUTING
Publication number
20170126893
Publication date
May 4, 2017
ALORICA BUSINESS SOLUTIONS, LLC
James K. Boutcher
H04 - ELECTRIC COMMUNICATION TECHNIQUE