Crystal C. Pan

Person

  • Palo Alto, CA, US

Patents Grantslast 30 patents

Patents Applicationslast 30 patents

  • Information Patent Application

    ROUTING FOR CHATBOTS

    • Publication number 20250182740
    • Publication date Jun 5, 2025
    • ORACLE INTERNATIONAL CORPORATION
    • Vishal Vishnoi
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    TECHNIQUES FOR OUT-OF-DOMAIN (OOD) DETECTION

    • Publication number 20240289555
    • Publication date Aug 29, 2024
    • ORACLE INTERNATIONAL CORPORATION
    • Thanh Long Duong
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    AUTOMATIC OUT OF SCOPE TRANSITION FOR CHATBOT

    • Publication number 20240169155
    • Publication date May 23, 2024
    • ORACLE INTERNATIONAL CORPORATION
    • Vishal Vishnoi
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    DETECTING UNRELATED UTTERANCES IN A CHATBOT SYSTEM

    • Publication number 20240169153
    • Publication date May 23, 2024
    • ORACLE INTERNATIONAL CORPORATION
    • Crystal C. Pan
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    TECHNIQUES FOR OUT-OF-DOMAIN (OOD) DETECTION

    • Publication number 20230376696
    • Publication date Nov 23, 2023
    • ORACLE INTERNATIONAL CORPORATION
    • Thanh Long Duong
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    ROUTING FOR CHATBOTS

    • Publication number 20230252975
    • Publication date Aug 10, 2023
    • ORACLE INTERNATIONAL CORPORATION
    • Vishal Vishnoi
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    AUTOMATIC OUT OF SCOPE TRANSITION FOR CHATBOT

    • Publication number 20220100961
    • Publication date Mar 31, 2022
    • ORACLE INTERNATIONAL CORPORATION
    • Vishal Vishnoi
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    DIRECTED ACYCLIC GRAPH BASED FRAMEWORK FOR TRAINING MODELS

    • Publication number 20220078140
    • Publication date Mar 10, 2022
    • ORACLE INTERNATIONAL CORPORATION
    • Gautam Singaraju
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    TECHNIQUES FOR OUT-OF-DOMAIN (OOD) DETECTION

    • Publication number 20210303798
    • Publication date Sep 30, 2021
    • ORACLE INTERNATIONAL CORPORATION
    • Thanh Long Duong
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    DETECTING UNRELATED UTTERANCES IN A CHATBOT SYSTEM

    • Publication number 20210083994
    • Publication date Mar 18, 2021
    • ORACLE INTERNATIONAL CORPORATION
    • Crystal C. Pan
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    ROUTING FOR CHATBOTS

    • Publication number 20200342850
    • Publication date Oct 29, 2020
    • ORACLE INTERNATIONAL CORPORATION
    • Vishal Vishnoi
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    DIRECTED ACYCLIC GRAPH BASED FRAMEWORK FOR TRAINING MODELS

    • Publication number 20200344185
    • Publication date Oct 29, 2020
    • ORACLE INTERNATIONAL CORPORATION
    • Gautam Singaraju
    • G06 - COMPUTING CALCULATING COUNTING