Dan Stoops

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Daly City, CA, US

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Patents Grantslast 30 patents

Information Patent Grant
Real-time agent assist
- Patent number 12,095,949
- Issue date Sep 17, 2024
- Genesys Cloud Services, Inc.
- Merijn Te Booij
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Utilizing conversational artificial intelligence to train agents
- Patent number 11,893,904
- Issue date Feb 6, 2024
- Genesys Cloud Services, Inc.
- Dan Stoops
- G09 - EDUCATION CRYPTOGRAPHY DISPLAY ADVERTISING SEALS

Patents Applicationslast 30 patents

Information Patent Application
TECHNOLOGIES FOR CLOUD-BASED ANALYSIS AND OPTIMIZATION OF IN-PERSON...
- Publication number 20240428154
- Publication date Dec 26, 2024
- GENESYS CLOUD SERVICES, INC.
- Cliff Bell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR CONTACT CENTER AGENT INCENTIVIZATION VIA AUTOMATED...
- Publication number 20240422262
- Publication date Dec 19, 2024
- GENESYS CLOUD SERVICES, INC.
- Dan Stoops
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR FACILITATING NEAR REAL-TIME COMMUNICATION BETWEEN...
- Publication number 20240211827
- Publication date Jun 27, 2024
- GENESYS CLOUD SERVICES, INC.
- Dan Stoops
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
REAL-TIME AGENT ASSIST
- Publication number 20230208971
- Publication date Jun 29, 2023
- GENESYS CLOUD SERVICES, INC.
- Merijn Te Booij
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
UTILIZING CONVERSATIONAL ARTIFICIAL INTELLIGENCE TO TRAIN AGENTS
- Publication number 20230080724
- Publication date Mar 16, 2023
- GENESYS CLOUD SERVICES, INC.
- Dan Stoops
- G09 - EDUCATION CRYPTOGRAPHY DISPLAY ADVERTISING SEALS