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Daniel Stoops
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Powell, OH, US
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Patents Grants
last 30 patents
Information
Patent Grant
System and method for controlled knowledge system management
Patent number
11,461,667
Issue date
Oct 4, 2022
Cliff W. Bell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for re-authentication of asynchronous messaging
Patent number
11,063,943
Issue date
Jul 13, 2021
Daniel Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Connected machine initiated service
Patent number
10,812,347
Issue date
Oct 20, 2020
Daniel Stewart Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Digital service interface
Patent number
10,673,954
Issue date
Jun 2, 2020
Daniel Stewart Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Systems and methods relating to chat interfaces
Patent number
10,645,225
Issue date
May 5, 2020
Daniel Stoops
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for identity authentication
Patent number
10,313,341
Issue date
Jun 4, 2019
Daniel Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Connected machine initiated service
Patent number
10,277,478
Issue date
Apr 30, 2019
Daniel Stewart Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Contact center system and method for advanced outbound communicatio...
Patent number
10,264,126
Issue date
Apr 16, 2019
Theodore Wallace Mitchell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for dynamic call diversion
Patent number
10,171,672
Issue date
Jan 1, 2019
Cliff Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for marketing attribution in an enterprise
Patent number
10,152,727
Issue date
Dec 11, 2018
Lizanne Kaiser
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Contact center system and method for advanced outbound communicatio...
Patent number
9,979,823
Issue date
May 22, 2018
Genesys Telecommunications Laboratories, Inc.
Theodore Wallace Mitchell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for identity authentication
Patent number
9,961,076
Issue date
May 1, 2018
GENESYS TELECOMMUNICATIONS LABORATOREIS, INC.
Daniel Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for dynamic call diversion
Patent number
9,888,122
Issue date
Feb 6, 2018
Genesys Telecommunications Laboratories, Inc.
Cliff Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Controlled question and answer knowledge system management confirmi...
Patent number
9,864,952
Issue date
Jan 9, 2018
Genesys Telecommunications Laboratories, Inc.
Cliff W. Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for analysis and correlation of scoring and custo...
Patent number
9,723,145
Issue date
Aug 1, 2017
Genesys Telecommunications Laboratories, Inc.
Cliff Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for marketing attribution in an enterprise
Patent number
9,491,294
Issue date
Nov 8, 2016
Genesys Telecommunications Laboratories, Inc.
Lizanne Kaiser
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEMS AND METHODS RELATING TO ARTIFICIAL INTELLIGENCE LONG-TAIL G...
Publication number
20220366427
Publication date
Nov 17, 2022
Genesys Cloud Services, Inc.
Daniel Stewart Stoops
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR PREDICTIVE ROUTING TO PERSONALIZED BOTS
Publication number
20200294101
Publication date
Sep 17, 2020
Genesys Telecommunications Laboratories, Inc.
Cliff W. Bell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Connected Machine Initiated Service
Publication number
20190207829
Publication date
Jul 4, 2019
Genesys Telecommunications Laboratories, Inc.
Daniel Stewart Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR RE-AUTHENTICATION OF ASYNCHRONOUS MESSAGING
Publication number
20190141039
Publication date
May 9, 2019
Genesys Telecommunications Laboratories, Inc.
Daniel Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CONTACT CENTER SYSTEM AND METHOD FOR ADVANCED OUTBOUND COMMUNICATIO...
Publication number
20180270353
Publication date
Sep 20, 2018
Genesys Telecommunications Laboratories, Inc.
Theodore Wallace Mitchell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR IDENTITY AUTHENTICATION
Publication number
20180227289
Publication date
Aug 9, 2018
Genesys Telecommunications Laboratories, Inc.
Daniel Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR DYNAMIC CALL DIVERSION
Publication number
20180159983
Publication date
Jun 7, 2018
Genesys Telecommunications Laboratories, Inc.
Cliff Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CONTROLLED KNOWLEDGE SYSTEM MANAGEMENT
Publication number
20180129942
Publication date
May 10, 2018
Genesys Telecommunications Laboratories, Inc.
Cliff W. Bell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CONTACT CENTER SYSTEM AND METHOD FOR ADVANCED OUTBOUND COMMUNICATIO...
Publication number
20180063329
Publication date
Mar 1, 2018
Genesys Telecommunications Laboratories, Inc.
Theodore Wallace Mitchell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DIGITAL SERVICE INTERFACE
Publication number
20170359421
Publication date
Dec 14, 2017
Genesys Telecommunications Laboratories, Inc.
Daniel Stewart Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CONNECTED MACHINE INITIATED SERVICE
Publication number
20170359232
Publication date
Dec 14, 2017
Genesys Telecommunications Laboratories, Inc.
Daniel Stewart Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MARKETING ATTRIBUTION IN AN ENTERPRISE
Publication number
20170140420
Publication date
May 18, 2017
Genesys Telecommunications Laboratories, Inc.
Lizanne Kaiser
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR DYNAMIC CALL DIVERSION
Publication number
20170034353
Publication date
Feb 2, 2017
Genesys Telecommunications Laboratories, Inc.
Cliff Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR ANALYSIS AND CORRELATION OF SCORING AND CUSTO...
Publication number
20160352900
Publication date
Dec 1, 2016
Genesys Telecommunications Laboratories, Inc.
Cliff Bell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR IDENTITY AUTHENTICATION
Publication number
20160337403
Publication date
Nov 17, 2016
Genesys Telecommunications Laboratories, Inc.
Daniel Stoops
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR IMPRESSION PURCHASE BASED ON SKILLED AGENT
Publication number
20160180381
Publication date
Jun 23, 2016
Genesys Telecommunications Laboratories, Inc.
Lizanne Kaiser
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MARKETING ATTRIBUTION IN AN ENTERPRISE
Publication number
20160182720
Publication date
Jun 23, 2016
Genesys Telecommunications Laboratories, Inc.
Lizanne Kaiser
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CONTROLLED KNOWLEDGE SYSTEM MANAGEMENT
Publication number
20150347900
Publication date
Dec 3, 2015
Genesys Telecommunications Laboratories, Inc.
Cliff W. Bell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
RESPONDING TO CALL CONTROL EVENTS USING SOCIAL NETWORK APPLICATIONS
Publication number
20110188492
Publication date
Aug 4, 2011
DANIEL S. STOOPS
H04 - ELECTRIC COMMUNICATION TECHNIQUE